
Opiniones de los huéspedes

Valoración general
4.7
Located right off I-65 and minutes from downtown Lafayette and Purdue University, this property is the newest and most upscale extended stay hotel in the area. Property amenities include an indoor pool, expanded business center, brand new fitness equipment, 24/7 marketplace, free laundry facilities, an outdoor patio with barbecue grills, spacious rooms with a fully equipped kitchen and sofa beds, as well as conference space for you needs. All rooms include either a single king or two queen beds. The kitchen in each guestroom includes a cook top, dishwasher, microwave, toaster, cookware, sink, a full size refrigerator with an ice maker, as well as all the utensils and dishes you'll need. The property is walking distance to grocery stores and dining outlets which are perfect for a short weekend or an extended stay.
The hotel's location in Lafayette, Indiana is ideal for business travelers, as you'll be situated just a few miles from several area companies, including Caterpillar, Subaru, Alcoa, Wabash National, Isuzu and Eli Lilly. Leisure travelers and visitors to Purdue University also love the hotel's location in Lafayette. If you're traveling with family, the kids will certainly be excited by the variety of animals at Columbian Park Zoo, less than 3.5 miles away. Bring your furry family members; they are welcome at our pet-friendly hotel.
Valoración general
4.7
Clean, friendly and comfortable
ByDilis2
17 mayo 2022
All of the crew I ran into greeted me with a smile, even just in passing. The room was exceptionally neat and clean. The check-in was efficient and the breakfast was hot and tasty. Plenty of different items to choose from was nice to see as we have family members that can only eat specific items.
Reservation and Billing Blunders
ByNlewis
10 mayo 2022
I booked a two-night stay and called the front desk as I was on the way to this hotel. I was informed that my reservation was canceled to my surprise. I asked if they could identify who canceled the reservation. The reply was not specific. When I arrived at the hotel they checked me in.
After two nights I checked out early in the morning to learn that the cost of the stay was assigned to my bank of rewards points. I explained that I specifically requested to be invoiced for the stay on my IHG Chase card for I am registered for the 4X the points promotion. I left without an invoice for they were not able to correct the error until management arrived later that morning.
When I arrived at home I checked my email for the promised correcting and copy of the invoice. Not found. I had to call the hotel to request the delivery of my corrected invoice. I also asked if my reward points were applied- Hotel's reply was they were not able to correct that issue and I would have to call IHG rewards.
I spent an hour of my time explaining the issue with IHG reward customer relations level 1 and was disconnected twice. I have now given up trying to get a resolution and will resort to letter writing and stopping payment for the stay with my CC until I do get a resolution.
One has to ask themselves - do you really want to have to go through this to pay a premium price for a two-night stay and a reasonable level of customer service????
Customer service
ByDoan scone
08 mayo 2022
Everyone was very welcoming and I loved them taking their time to check on us
New, Clean, but Noisy with uncomfortable Beds
Byslinger100
26 abril 2022
Hotel is new, clean, and nicely contemporary. Breakfast was good and staff was very friendly Unfortunately, the hotel is located right onto of a highway. Between this noise and that of the people above (wood structure building that squeaked and made other sleep waking noises if anyone above us moved) and the very firm/hard beds, neither one of us was able to get much sleep. Too bad given everything else the hotel offers.