Rated 4.4 out of 5 by 32
Rated 4.0 out of 5.0 by Jim. great staff
The staff was friendly and always greeted me with smile and a message such as have a good day or welcome back. One night the desk person offered freshly baked cookies.
July 27, 2014
Rated 2.0 out of 5.0 by Frustrated Customer Disappointing stay at Candlewood Roswell 18-19 July 2014
I had not stayed at the Candlewood Roswell in over 2 years. To me, the rates had increased , and I could receive the same amenities , cleanliness and a cheaper rate from other competitors in town. Due to several large events in town the weekend of 18-19 July, Candlewood was the only hotel available with room on that weekend. It has gone down in quality since my last stay. Some of the things wrong with it:
- Too noisy in room above and in the hallways.
- Bathroom not clean with hair from previous occupant around commode.
- Room looks used and too dark.
- Utensils in drawer unclean, disgusting, with used food on knives.
- Workout room, treadmills not operating correctly.
- Printer in business room broken and needed service. I complained to the front desk associate and they did nothing but look at it and confirmed it was broken. No follow up, no placing sign , or turning off the printer . I was not the only one who could not print tickets to catch a flight when leaving . Very inconvenient.
Overall, this use to be a great hotel to stay in Roswell, Convenient location . However, it has gone down the road of an overpriced Days Inn or equivalent . Its the little things that seem to be neglected . The management needs to be diligent about making sure everything works and rooms are clean. Also, a new makeover is needed to brighten up the room.
July 23, 2014
Rated 5.0 out of 5.0 by cw04guy Nice rooms
Enjoyable stay. Room was right size and really enjoyed the kitchen size. You get a full refrigerator and lots of cabinets. The coffee pot works rather well.
July 22, 2014
Rated 4.0 out of 5.0 by SFH77 Front area
over all stay was fine, front area (curbing) is akward for loading/unloading due to only one ramp on left when exiting lobby
July 22, 2014
Rated 4.0 out of 5.0 by BobTburg Great Staff - Great room - bad wifi
The staff were all very polite and professional.
The room was clean and comfortable.
The wifi service was lousy. I could get a signal on my iPad when I was in the lobby, but could not access the internet from room 316. Had to use the computer downstairs to get my email.
July 21, 2014
Rated 5.0 out of 5.0 by SugarShack Really nice Hotel
We stayed at this property over Memorial Day weekend when we delivered a kitten to our best friends. They met us halfway which was Roswell. Finding a clean, pet friendly hotel these days is not an easy task and this hotel more than fit our needs. It was beautiful, clean , friendly staff, walking distance to restaurants and museums. Definitely stay here.. rates were the best we found out of all our research. Would stay here again. (oh, the kitten is a purebred Desert Lynx).
SD, Las Vegas, NV
July 13, 2014
Rated 4.0 out of 5.0 by Psychdoc Okay place.
The best about the room is the space and the kitchen area which allows much versatility in staying there.
July 10, 2014
Rated 5.0 out of 5.0 Candlewood!
Fantastic place to stay! Quiet, clean, fantastic beds and pillows....staff was very welcoming!! Will stay there again!
July 3, 2014