Crowne Plaza St. Paul-Riverfront

Hotel Front Desk: 11-651-2921900

Hotel Fax: 11-651-6050189

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Minneapolis-St.Paul International Arpt (MSP)

- Distance from hotel: 11 MI/ 17.7 KM North East l

- From Airport: Take I-494 East to Highway 5 (7th Street). Follow Highway 5 to downtown St Paul. Turn right/East onto Kellogg Boulevard. At third stoplight, turn left/North onto Wabasha Street - Hotel and parking ramp on right.

St. Paul Downtown Holman Field (STP)

- Distance from hotel: 1.8 MI/ 2.9 KM North West l

- Take Bayfield Street West. Bayfield Street turns into Fillmore Avenue. Turn right/North onto Robert Street. Turn left/West onto Kellogg Boulevard. After three blocks, turn right/North onto Wabasha Street - Hotel and parking ramp on right.

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- Car Parking Available

- Self-Parking Fee: 18.00 USD

- Valet Parking Available

- Valet Parking Fee: 19.00 USD

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Hotel Highlights

St. Paul's historic Riverfront is about to be shaken, not stirred. On the bluffs of St. Paul's Mississippi nestled among award-winning museums, theaters and concert halls, a new kind of hotel is getting ready for its debut. Timeless sophistication with a mid-century esthetic. Endless amenities and a signature restaurant and lounge. Recently voted America's Most Romantic city.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 514 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Lack of professionalism


November 18, 2014

The two staff members at the reception desk were not helpufl and friendly at all. Very short in answers, not willing to go beyond any basic response.
The check-in, check-out time are not really convenient. Waiting lines to check in. It they know that check-in time is a 3pm.. they should have more staff members ready for that particular "pick" time.
It was not bad,, but not the best hotel.. it was also cold in the room regardless of the heat...

Posted byHotelStaff
November 19, 2014
Dear TheCrownePlazaVisitor, Thank you for reviewing your recent stay with us. Our apologies that you felt our staff lacked the professionalism we all expect. If you have a moment and can contact me with more details, I can address your concerns directly with staff you had encountered. Sincerely, Sharon Friedli-Welter Director of Rooms
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Great service


November 15, 2014

Staff very friendly and helpful. Clean and comfortable room.

Posted byHotelStaff
November 17, 2014
Twest4802, Thank you so much! I will pass on your comments to the hotel staff. Sharon Friedli-Welter Director of Rooms
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Room design


November 13, 2014


The hotel is being renovated, and is looking good. It will be great to have this a nice property right on the riverfront.

We had one of the newer rooms and there are some issues.

1. One desk chair, which is good for sitting and working at the desk, but not for just sitting and reading or watching TV
2. No place else to sit, except the beds of the bench on which one usually plops one's suitcase.
3. The room is nicely dark for sleeping (dark wall, good blackout curtains) but the lighting is poor, because
a) It was hard to figure out how to turn on the desk lamp (a tiny button under the face of the lamp) and the uplight fixture (a slider on the floor)
b) there was only one bulb in the bedside lamp with its dimmer switch.
c) all three switches could be difficult to manipulate for anyone with hand/grip issues
4. The safety plugs were so safe it was almost impossible to plug anything in.
5. We had to plug the coffeepot in on the bathroom counter; there was no place else to plug it in because the plugs on the desk say "Charging only", and crawling under the desk to unplug one of the other fixtures is awkward (impossible for some people), in addition to the great difficulty of plugging anything in to the safety plug. I tried to plug the coffeepot in the wall socket, couldn't, and had to call an engineer to force the other plug back in.
6. The drawer handles are terrible. They are difficult to grab and harder to pull on even for someone with working hands, as there is nothing there to grab. Again, almost impossible for someone with grip problems.

We liked to location, the decor, the service, and the food was excellent. The renovations look great. But these accessibility issues really need to be considered, as they can make a stay not only irritating but outright difficult for guests.

Posted byHotelStaff
November 16, 2014
Dear tutor14, Thank you for your feedback and detailed information regarding the newly remodeled rooms. Our apologies for the items mentioned in your review.We truly appreciate each point and will forward your e-mail on to our remodeling team for consideration. Sincerely, Sharon Friedli-Welter Director of Rooms
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Marine Corp Ball


November 13, 2014

This us the second year we had the Marine Corp Ball at this hotel. It was great! Our room was the newly renovated king superior room. It was much better than the room we had last year with the awkwardly placed toilet. The room was beautiful and very clean. I loved the bathroom especially the light up mirrors. Excellent amenities! I was granted an early check in which was great and very convenient. My only complaint is the room was stiflingly warm! We lowered the temperature as far as it went and opened the windows but that made no difference.

Posted byHotelStaff
November 16, 2014
Dear Anonymous, Thank you for reviewing our hotel. We are so pleased that you enjoyed your stay and the Marine Corp Ball! Our renovations are underway and the new rooms and décor has been well received. Our apologies that the room was warmer than desired. I hope that you had a chance to report this occurrence during your stay so that our engineering team could investigate. Thank you again for sending in your feedback, and also for your service. Sincerely, Sharon Friedli-Welter Director of Rooms
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