Rated 3.8 out of 5 by 146
Rated 1.0 out of 5.0 by alexttt One of the worst customer service Holiday Inn
This was probably the worst experience I had at a Holiday Inn.
The check in was very slow, the wifi speed was almost non existant, the food was pretty average and the checkout was a total nightmare with the staff saying they couldn't print a VAT receipt with my business address!
10 October 2014
Rated 2.0 out of 5.0 by Immatt Not great
Not a great example of a Holiday Inn. The rooms were spacious and clean. However, it was very noisy until early morning. The bar area was cramped and the service was pretty awful. The food was a little expensive, nothing amazing but perfectly OK.
09 October 2014
Rated 5.0 out of 5.0 by geordieref Very pleasant stay
We stayed one night in the executive suite using priority points. First impression of Hotel was good and reception staff were pleasant. Suite was very impressive and roomy. Would stay here again if I was in area.
02 October 2014
Rated 1.0 out of 5.0 by hjsmith Damp, hot, noisy room
Damp patches on the walls, no cooling system for the room, outside noise was unbearable. 2 large brown stains on my "freshly" laundered bath towel. Offered no replacement from reception. Will not stay here again and would not recommend.
30 September 2014
Rated 5.0 out of 5.0 by Munich01 Great Team
Had a really great stay at this hotel last week. Greeted by a happy receptionist and then by everyone else I met during my stay.
Hotel a bit tired but the team really make up for that.
29 September 2014
Rated 4.0 out of 5.0 by Flashman007 Curates egg
Some technical issues with the air conditioning but, on the whole, suitable impressed with the standard of décor and friendliness of the staff.
26 September 2014
Rated 2.0 out of 5.0 by arby27 overcrowded breakfast room - far too small
Avoid - choose somewhere else. It is only the hardworking, cheerful staff who make this hotel viable.
25 September 2014
Rated 3.0 out of 5.0 by sugaraunty A bed for the night as a stop over
This holiday inn is tired and could do with a refurbishment. The lounge/bar area is all open plan so it isn't relaxing or private either.
When we considered that we only wanted a bed for the night, it did just that but unfortunately it is a little expensive for that service.
You wouldn't have a holiday there, you would only book it because you need somewhere to sleep while in Northampton.
20 September 2014