Rated 4.3 out of 5 by 150
Rated 5.0 out of 5.0 by Tatalizing Pleasant service
Had a long lay-over at LAX and this hotel the presented the perfect opportunity for some rest. Front desk personnel were very helpful too!
28 February 2014
Rated 4.0 out of 5.0 by Eve7 Nice hotel but a noisy night
I have stayed at this hotel multiple times because the location is very convenient and the rooms are very clean. I paid for a King Executive Suite and ended up on the 3rd floor with noisy people above me.
22 February 2014
Rated 5.0 out of 5.0 by Chewey chewbacca Close to LAX and freeways
First trip to LA and wanted a hotel in the area of LAX without being right at the airport ( didn't want to hear jets flying overhead all night#. it was easy to get to from LAX, about 10 min drive. Nice facilities with secure parking garage. Checked in 2/16 and was upgraded to bigger room with no additional charge. Nice, clean room with all standard amenities for a family of 5. Friendly staff helped us pick out best tour of LA #VIP tours) and it was fun. Great HOT breakfast with many choices and staff person who kept it stocked. I liked the free newspaper and wifi but wifi sometimes wasn't the greatest but was good enough for what we needed it for. Nice pool area but we didn't have time to use it. Overall a very good experience at this Holiday Inn Express. We have stayed at different Holiday Inn Express hotels in our travels around the country and this one certainly lives up to their standards. It is a family friendly hotel that won't break the bank! We would stay here again if we were visiting in this area. Keep up the great work!!
22 February 2014
Rated 1.0 out of 5.0 by Rocroc62 Rude and arrogant clerk on check out
I checked out on Feb. 8 early in the morning. Upon reaching the desk to formally check out and get my receipt the front desk assigned just look at me and nod without saying a word. I handed him my key and he proceed to print my receipt. While he was waiting for the printer I ask politely if my grab bag was ready, without hesitation he replied that it is ready and it is behind the desk and cannot do it because he is waiting for the printer to finis and he can only do one task at a time. This did not feel good to me at all, when the printing was done he fold the paper and slide on top of the desk instead of handing to me as I open my hands, he proceed to the back wall and grab a bag, handed it to me without saying a word. It was the opposite of when I check in. No need to say more, but definately will not come back to this hotel
13 February 2014
Rated 3.0 out of 5.0 by goldendaughter wifi service and bed comfort
I and quite satisifed on wifi service as it is fast and stable. however, the bed comfort need to be improve and the pillow should be tidy up.
12 February 2014
Rated 3.0 out of 5.0 by Hlbjr1 Not pleased
Start off by saying the staff was great, but while staying there at 5:00 am one worker pushed a cart right by our window waking us up, and across the hall in one of the meeting rooms they were loud and didn't have the curtesy to shut the door to the meeting room, we switched rooms the first time because it smelled funny and the room we moved to the shower head was awful and it took forever for the water to get hot. The hotel itself needs a full makeover in the rooms, I always stay in this chain of hotels and this is the first one I've had a prob with, I usually always give a good review but this time I just wasn't pleased.
10 February 2014
Rated 4.0 out of 5.0 by Hawaiian Great breakfast
The suite we booked was comfortable except for the showerhead; the water was sparse and too widespread. Good thing I didn't need to shampoo. Other than that, the room was great, and the hot breakfast was even better! Thank you for a comfortable night!
06 February 2014
Rated 5.0 out of 5.0 by Mrs me Love this place
Your staff is so helpful. We liked Karla n Jennifer so much that when we had to stay a night again in LA we went straight to u guys. Thank for great service
03 February 2014