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Rated 4.3 out of 5 by 254 reviewers.
Rated 3.0 out of 5.0 Good Pro Active Guest Service I would like to commend the helpful staff, both in the front desk and breakfast areas. Unfortunately during our initial stay, the first (3) days -- we barely had wifi access daily from 9-12midnight, which I believe is the height when majority of the guests access their wifi connection. Although the Manager and hotel staff was extra helpful, during the balance of our stay our wifi thankfully was running well. 21 October 2014
Rated 3.0 out of 5.0 by Fairly Pleasant IHG is normally my choice for leisure and business trips. I selected Holiday Inn because of the great services I received during my last stay and also because my daughter enjoys the breakfast. The room was nice, however it was not the cleanest. The walls were full of thick layers of dust. I do not recommend having a room on the fourth floor. It was very difficult to get a good nights rest due to the noise from pigeons on the rooftop. Overall, my stay was ok. 21 October 2014
Rated 4.0 out of 5.0 by Good deal Good hotel, has big guest room, complementary secured car parking & airport shuttle every 30 minutes. It was good place to sleep overnight and get our flight next day early morning. 20 October 2014
Rated 5.0 out of 5.0 by very clean very friendly staff the hotel is close to the airport. Shuttle service is available. Very clean hotel 17 October 2014
Rated 5.0 out of 5.0 by Another Good Experience This was our 2nd time staying at Holiday Inn - Hawthorne. The staff is so friendly and helpful, the room was a very good size, comfortable bed, everything was spotless. The complimentary continental breakfast is a bonus, there was everything you need to start the day off. It does get busy but we found we didn't have to wait long to get a table. Also having the complimentary pickup to and from the airport was good. 16 October 2014
Rated 5.0 out of 5.0 by Great Stay This Holiday Inn was very convenient to the Forum, which was the reason for our stay was the Tom Petty concert. The staff was very friendly and helpful on our arrival. The was just as we've come to expect from Holiday Inn. Clean and Comfortable and ready for us when we got there. The room was very quiet, no airport noise that was noticable. Breakfast was good. Overall a very good stay, as we've become accustomed to with Holiday Inn!! 16 October 2014
Rated 4.0 out of 5.0 by Great stay! Comfortable and quiet. The breakfast are was too crammed, however. It needs to be spread out to avoid people bumping into each other. The breakfast tables could have been larger, and more of them. 13 October 2014
Rated 4.0 out of 5.0 by Another comfortable stay at a Holiday Inn Express As others have mentioned I felt the service was very capable and efficient. I understand the parking across to the next street could possibly be an issue for those who are disabled. There are no elevators, the lower level does have a number of stalls reserved for the handicapped but I noticed a few cars that were not labeled as handicapped. I am not disabled but just noticed that. As for the hotel, it was very nicely laid out. The outdoor pool looked inviting but we did not have the time to use it. Complimentary breakfast saved us some money in not having to look for something, it would be nice if they extended the hours a bit longer. The choices were varied and typical of similar sites. Our room was very comfortable, clean and we found the bed easy to sleep on and had no problems, I do have back issues sometimes. The room had several lamps and lighting for how ever much you needed for use. I'm always puzzled why there never seems to be enough hangers in hotel rooms? All in all a very comfortable stay, they provided prompt and cordial assistance when needed. The neighborhood is in an older section of town but very convenient to get to the airport. Enjoyed our stay and would recommend. 13 October 2014
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