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Rated 4.3 out of 5 by 304 reviewers.
Rated 4.0 out of 5.0 by Great Value, Comfort, Amenities Our stay was comfortable and totally worry free with this Holiday Inn Express and Suites Hawthorne location. Free WIFI, Free Parking and Free Breakfast added to the comfort of the family. The location was very suitable, the facility was neat and pleasant. I think the customer service desk staff could have been more caring and less dis-pleasant (particularly the guy who was in the night shift during our check in) in their behavior. They could add more veg options in the breakfast. 24 December 2014
Rated 4.0 out of 5.0 by MR SANTRAM ALL WAS GOOD TILL THE LAST DAY OF CHECK OUT. IT WAS RAINING AND THE COURTESY AIRPORT SHUTTLE BUS DID NOT BOTHER TO PICK US UP AT THE MAIN ENTRANCE OF THE HOTEL. WE HAVE TO DRAG ALL OUR LUGGAGES ALL THE WAY TO THE SHUTTLE BUS PICK UP POINT IN THE RAIN AND IN THE PROCESS ALL MY FAMILY MEMBERS GOT WET (INCLUDING THE LUGGAGES).. AS A PRIORITY MEMBER AND AS A S A REGULAR HOLIDAY INN GUEST, WE WERE DISAPPOINTED WITH THE SHUTTLE BUS SERVICE. 19 December 2014
Rated 5.0 out of 5.0 by overall very satisfied I would recommend this hotel, very satisfied. Friendly staff. Very accessible to the airport. We had 3 rooms and everyone was very satisfied with the stay. Shuttle to and from the airport was excellent. Continental breakfast was a bonus 17 December 2014
Rated 5.0 out of 5.0 by Camas cómodas, excelente servicio y mejor valor por su dinero Un hotel con un buen precio que supera sus expectativas de comodidad. Definitivamente la mejor opción para quedarse durante unas cortas vacaciones. 17 December 2014
Rated 3.0 out of 5.0 by My room did not have hot water What is the purpose of the hotel room while you on the business trip ? To relax ,to rejuvenate your self overnight ,so you can do the business next day. correct ? Well I couldn't ... I the evening I was talking a shower and the water was warm almost cold. Hey I figure ,it will get better tomorrow. In the morning it got even worth the water in the shower was ice cold . I complain at the front desk ,all I heard is ,, I'm sorry,, but got charged full price ,not happy about it .... 16 December 2014
Rated 5.0 out of 5.0 by top hotel What a stay with great people that care for others. The staff was the best that help and treat others like family. I will be back. Keep up the great work and have a happy and safe holiday. Thanks Kirk 15 December 2014
Rated 5.0 out of 5.0 by Friendly staff services and confortable room Room was clean and the Restroom was clean. Enjoyed the breakfast and the staff were polite. 14 December 2014
Rated 2.0 out of 5.0 by Room is fine, but wifi connection is not good Shower head water power is weak, did not have a good shower, wifi connection is poor, I had to move my Mac Book towards the door from the desk to get better connection 12 December 2014
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