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Rated 4.3 out of 5 by 321 reviewers.
Rated 2.0 out of 5.0 by Paper Thin Walls The hotel staff was courteous and attentive as always, but I literally did not sleep for 3 straight days due to the herd of elephants staying above me. I was quite ill and bed-ridden until checkout and the elephants never left the room and never slept. They thundered back and forth across the ceiling, occasionally jumping off the beds, stampeding for a bit and then dropping heavy objects from their trunks that shook the ceiling and walls around me. It was quite a miserable stay. I called down to the front desk on Saturday night to complain, but I can only imagine that the poor employee who drew the shortest straw and had to knock on the elephant's door to ask them to keep it to a low roar, met some terrible fate and was crushed to death, as the thundering noises continued long into the night and into the early morning. 22 January 2015
Rated 5.0 out of 5.0 by Very good place to stay I was welcomed with a smile from front desk. Ihg status acknowledged. Very clean lobby, breakfast area, and room. The staff is some of the most professional I have had the pleasure of dealing with in all Holiday Inn 's I have stayed with. Thank you for a great stay. 22 January 2015
Rated 5.0 out of 5.0 by Great experience Great experience for the family and comfortable and friendly service. 21 January 2015
Rated 4.0 out of 5.0 by comfy beds and good breakfast The bed was really comfortable, the room was quiet and breakfast was good. The driver of the shuttle took us to Thrifty to get our vehicle so we didn't have to go to the airport and get the Thrifty shuttle. 19 January 2015
Rated 3.0 out of 5.0 by Decent for price, awful internet The room was decent for the price. About what you'd expect from an airport hotel (though most Holiday Inn Express's are better). The only reason I am reviewing this at all is because the internet was abysmal. I'm not talking slow, but down right god-awful. When the internet did work, it was incredibly slow. Usually though, it cut out every 30-45 seconds. As a business traveler, I found it near impossible to get anything done in my room. I called the front desk and they told me to just try different access points to find the current "stable" one (there were 5 different "internets" so to speak). So basically, you were playing switcharoo with the network every minute or so while trying to send emails and browse the web. Bottom line: if you need internet STAY AWAY. If you don't, it is solid for the price and airport convenience (though there are other, better hotels in the area for the price; even IHG hotels). 17 January 2015
Rated 5.0 out of 5.0 by buen hotel Me gusto el hotel, solo un detalle la habitación que nos asignaron era n planta baja y el ruido de la hidro se escuchaba en mi habitación, me gusto, esta cerca de muchos lugares... sin duda volveria... 14 January 2015
Rated 4.0 out of 5.0 by Free Shuttle to LAX Perfect place to stay. About 15 minutes from LAX. Free 12 January 2015
Rated 3.0 out of 5.0 by Staff The staff was not outstanding nor memorable. BUT, the breakfast staff was efficient and kept the items full. There was a problem with the waflle machine and it was being worked on, but evidently could not be repaired during the breakfast hour, which I can understand. 12 January 2015
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