Rated 4.2 out of 5 by 387
Rated 5.0 out of 5.0 by ef1155 Down town visit Ft Worth
Had a excellent stay over. The place was clean and the staff were friendly.
July 29, 2015
Rated 4.0 out of 5.0 by VAT69 Convenient, enjoyable stay in Downtown
I stayed for over 2 weeks at this property and found it to be clean and comfortable. The staff was particularly friendly, helpful and courteous. The location is excellent with the Stockyards, Sundance square and Museum all within the radius of the complimentary shuttle - however on the first weekend, I had to wait over 2 hours for the shuttle to come pick me up to the hotel.
The hotel has a small shallow pool and a hot tub - great for children, but not really suitable for adults. The gym equipment, as in most hotels I visit, were in poor shape- of the 5 machines, three were either not working or not calibrated correctly.
The elevators are really slow, so opt for a lower floor if you can get one.
July 28, 2015
Rated 5.0 out of 5.0 by Ausie Dave A great guest experience
After an unbelievably enthusiastic welcome how can a stay go wrong? And this welcome continued throughout my stay!
Great value and comfortable facilities. A good shuttle service overcomes the slightly distant downtown location.
July 28, 2015
Rated 2.0 out of 5.0 by swilsie too many misses
check in took almost 15 minutes, long line with only one person working. After being out all day, had to return and park across the street, which was not fun the next day since I had to carry luggage across a busy street with no crosswalk. Called front desk at midnight to complain about noise in next room as the walls are paper thin.
Good breakfast choices.
July 26, 2015
Rated 2.0 out of 5.0 by kdrnec Not what I'm used to
I stay at the HE for business all over the country and have been more than satisfied. This HE, even though they have found great staff, is not good. It is old and outdated. The room is not well laid out in terms of outlets, lighting etc. There is no way for one guest to move around at night without disturbing the other. The bathroom was very outdated.
Staying here was actually stressful and I wish we had stayed in another hotel.
July 23, 2015
Rated 5.0 out of 5.0 by blahblahwoofwoof Don't read this review...
I titled this "Don't read..." because I almost don't want people to know what a gem this HIE is. I also want them to remain successful--they're often at capacity every time I visit--so the grammatical "almost" is tossed in there. The staff are always super nice and keep it nice & tidy; the location is perfect for downtown or the cultural district; it's my go-to for Fort Worth. I almost don't want people to overrun it so I can keep it to myself!
As long as no un-needed changes occur (why do companies do this to already-good products & services??), I will keep coming back every year.
July 23, 2015
Rated 3.0 out of 5.0 by mjbj49 good service
Overpriced rooms for the quality I did not like the army green suite/room doors, appeared to be some sort of institutionalized facility. You turn the light on in the bathroom and this noise from the ventilation system is SO LOUD you literally could not hear nor hold a conversation. I can say that the front desk personnel- staff was extremely nice. However, WE WILL NOT VISIT THIS PARTICULAR HOLIDAY INN EVER NOR WOULD I RECOMMEND IT. I have stayed in other Holiday Inn Expresses in other Cities and they were nice.
July 22, 2015
Rated 5.0 out of 5.0 by perktam Great Place to Stay
We rode the train down from OKC for the experience and to attend a rodeo and do the tourist thing and see Ft. Worth. It was a great trip, the courtesy shuttle was prompt and friendly and the hotel staff were wonderful. The hotel is close enough to downtown to walk unless you have physical limitations. Room was clean, beds were very comfortable and the AC worked like it was supposed to, as did the free Wi-Fi. Bathroom was a bit small, as was the pool, but really, those weren't the reasons we were in Ft. Worth! The sugar cookies were awesome! Breakfast was pretty good-bacon, sausage, eggs, and of course cereal/pastries/breads/juices/milk and yogurt-even Greek yogurt! Would definitely stay here again!
July 21, 2015