 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property
Overall Experience 4.2
83%
Recommend This Property
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Great place to stay
ByBen_mad
December 25, 2020
If you are visiting downtown Fort Worth, the Convention Center, the Stockyards, or even something in Arlington, this is a great location. The staff are friendly and the rooms are clean.
Stayed for the weekend
ByMishe
December 25, 2020
I did like that the bathroom had a fan and the water got real hot. We were next to a very loud group that made relaxing or sleeping difficult. There were very limited breakfast choices and ran out of the hot option early and refused to refill. They had bagels but no toaster or cream cheese. The bathroom sis was small. The beds were comfortable. Only 1 elevator worked so it was really slow. The stairs didn’t go to the basement. I did appreciate they found my toiletry bag and kept it for me. Not the best Holiday Inn Express we’ve stayed at but was good for a short stay.
Comfortable Room and safe travels
ByMikeHunt021
December 24, 2020
The holiday inn express met every need we could think of during our stay. The service was exemplary and every staff member I spoke to was beyond nice and courteous. The room was clean and we were given the privacy and distance we were looking for given the current pandemic. The staff never overstepped any boundaries and made clear the steps they would be taking for both their safety and ours. Will definitely be using holiday inn express again in the future.
Clean, spacious location and friendly staff.
ByBecky
December 22, 2020
This was by far the best hotel in Texas I have ever stayed at! The staff were super friendly and helpful. The location was convenient and the newly renovated building was nice. It was very clean and accommodating. I would easily recommend this hotel to any friend or family member, and look forward to my next stay here.
Good place to stay
ByJackie
December 15, 2020
We have stayed here several times over the years. Close to rock show area and convention center
Clogged sink
ByDave
December 14, 2020
Made front desk aware of clogged sink on day two morning and they did nothing until I told them that I was going to buy drain cleaner and subtract it from my billl.
Disappointed!
ByBecky
December 07, 2020
The front desk lady was rude because I couldn't hear her due to the mask. Parking is a nightmare and they charge $20 a day! The breakfast buffet was very sparse. They never dumped my trash cans or picked up my dirty towels, even though I requested several times. There wasn't even any trash cans on the floor to get it out of my room-- I stayed almost a week.
Great service and friendly staff
ByKris
December 04, 2020
When we come back we’ll be staying here again. Great staff, clean facility and rooms.
Great staff karen is so helpful she makes my stay as comfortable as possible very informational and always able to answer all my questions
ByBryan ahearn
December 03, 2020
Karen is amazing she is always ready too help meet the needs of my stay! She goes above and beyond.
Service
ByDanny
December 01, 2020
Check in lady was rude.
404 restroom was not work, it would not flush, I went down stairs to tell the lady up front and she moved me to another room, which 320 shower knob to turn left and right for hot or cold was broken, the tub was dirty, one of the night stands was not working, and the alarm clock was not working either, I tried to change the time on it and it would not work. I this point I was uncomfortable. The lady up front stayed that there was not anyone there but her to help.
This is my second survey that I’ve filled out.
Holiday inn downtown ft worth
ByTravonne Pierite Sr
November 20, 2020
Your in the middle of everything doesn't take long to get where you got to go.
Bad
ByEbony
November 04, 2020
Bad experience will not stay here again bad bad baddddddddddddsdssssss