Rated 5.0 out of 5.0
by PVB2 Trip for Mardi Gras 2013
We had a great time, our room was very clean and the staff very nice and helpful. Was able to get an early check in, even with Mardi Gras kicking off. Our room was on the 5th floor facing the Gulf, had a great view of not only the ocean but the parades. Just wish they had room service available.
February 6, 2013
Rated 5.0 out of 5.0 by Motal Mini road trip for our anniversary!
Went to Galveston for the first time and we had a wonderful time at the Holiday Inn! All the Hotel Staff and Resturant Staff were very nice and friendly, they would look us when they greeted us which is great! The room was clean and awesome! We are making plans for Valentine's to go back so see y'all soon! :)
January 3, 2013
Rated 2.0 out of 5.0 by TravelinBand not impressed
Our experience at this location was unfortunate because our check-in was severly delayed. Eventhough I requested early check-in at the time we booked the reservation, this was not even remotely feasible when we arrived. We were continuously told to wait. When I was finally able to get someone's attention at the front desk and explain that we were supposed to be at a wedding ceremony (the whole reason we were there in the first place# someone was quickly able to do something. 15 minutes before the ceremony was to start we were let into our hotel room. Needless to say, we missed it! :-#
The breakfast diner in the hotel is ridiculously expensive. I recommend finding another spot for food.
December 27, 2012
Rated 5.0 out of 5.0 by cluffjordan Great Location and wonderful accomodations
We just took a family vacation and stayed at this hotel. The accomodations were awesome! We had movies by the pool each night and the staff and food was wonderful! Everyone was so friendly and the room was clean and smelled fresh.
We also loved the location. You are just across the street from the beach and we sure enjoyed building sand castles and playing in the water.
Thanks for the great memories!
December 4, 2012
Rated 1.0 out of 5.0 by zwilly Caution!
We stayed at the Holiday Inn Resort in Galveston for a conference in November. On the internet, the pictures are very nice, but I felt deceived. The entry to all rooms was from outside. No inside entry. We were put on the first floor, and all three nights we stayed, we could hear the words from the music the hotel bar/club was playing. We called to complain about the noise. The manager said he would get them to turn down the music, but it never happened. We were still up because of the music at midnight. As loud as it was, I don't know how high up you'd have to be on the floor level to not hear it. We would not stay here again.
The cleaning staff was always very friendly.
November 22, 2012
Rated 4.0 out of 5.0 by BlueGiant Great Location, Modern Room
Positives: The Hotel has a Great Location, Free Parking, 1 minute walk to the Beach and Great Views. The Rooms are refurnished which is very nice, the balcony is great. Comfortable beds, Modern TV's, in room safe. Very Friendly and professional checkout experience
Negatives: bathroom showers not ideal for someone over 6ft tall. Check in experience could of been better staff could be trained better, Dinner Menu in Restaurant, and service was very basic
November 19, 2012
Rated 1.0 out of 5.0 by SeniorCows6 Disappointment
My husband and I travel and stay in Holiday Inn hotels all over Texas and we have never been more disappointed in this hotel condition. The rooms are not only small, but are in disrepair. Even the furniture in the room was falling apart. We spoke to the hotel manager about our concerns and he assured us these problems would be addressed. There is no inside hallway to the rooms...they open up to the outside...like a Motel 6. The location of the hotel is fine...very close to the beach. We even took photos of the room/furnishings to show the manager, who was very nice. credited us our points back for this stay.
November 15, 2012
Rated 5.0 out of 5.0 by Krismac26 Excellent Service and Very Clean!!!
The hotel is in an excellent location right on the beach and every room has a balcony. It felt wonderful to sit on the Balcony and watch the sun set and to watch a storm in the distance over the water.
November 15, 2012
Rated 5.0 out of 5.0 by AndrewSki Holiday Inn
Great place to relax after a long day on the job. Everything you need is available. People care about your stay. I will be back.
November 15, 2012
Rated 3.0 out of 5.0 by DaveinDallas Skip the restaurant
Good service, good location, good rooms.
Very slow restaurant service, even when almost empty. Food was average at best and overpriced. Would have done better at any of the local restaurants.
Very noisy in the evening from the pool-side bar, and sound carries up to all the rooms.
Staff was great at front desk, concierge etc., just not in the dining area.
November 15, 2012
Rated 2.0 out of 5.0 by Erik Resort???
I believe calling this property a resort is a stretch of the word. When I booked this hotel on-line I thought it would be a very nice resort-style property; that was not the case. The staff were all friendly. There was no special recognition for being a platinum elite priority club member. The room was a bit small. The only plus I found at the property was the nice Gulf view from the room/balcony. The property is a bit old and can use a good renovation and cleaning. It also has a strange layout. There is a bit of a walk from the reception desk to get to the rooms, especially if you park in the front of the hotel The pool area seemed nice though.
November 7, 2012
Rated 4.0 out of 5.0 by harddock great improvement
After several stays of substandard service, ie. lack of priority recognition, wrong room, toleration of late loud parties, being ignored by front desk personnel, there was a pleasant improvement in service.
October 9, 2012