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Rated 4.4 out of 5 by 317 reviewers.
Rated 5.0 out of 5.0 by Vacation Great room and great service. Front desk was very helpful. A very nice man helped us to our room with our luggage on a cart. August 18, 2014
Rated 4.0 out of 5.0 by Great place for a break with the kids This really is a great place to stay with the kids in Orlando. From the moment we arrived the kids had fun and we were able to relax. Mr Dan around the pool was fantastic, the kids just loved him and they made so many friends each day. The room was a really good size and 5 of us fitted in there comfortably. The room was very clean although I thought the beds were on the firm side. The only downside in the room was the shower leaking (poorly designed fitting of shower curtain I guess). There is an Applebees attached to the hotel where you get breakfast, lunch and dinner. The deal we were on allowed the kids to eat every meal free - breakfast and lunch were a hit with us all. The only thing I'd say is eat inside and not at the poolside bar. The onsite store is over priced (as they are in most hotels, but this one was a little extreme). The location of the hotel is also central to the parks, shopping and restaurants in the area. We'll definitely be back and would recommend for anyone else wanting a break away with their kids. The only real negative is that it is an older establishment, but this wasn't a major problem for us. August 17, 2014
Rated 4.0 out of 5.0 by Not satisfizer. I requested a room for four adults and a child, when I arrived there were only two beds and there was no accommodation for the child, when I complained, the hotel informed me that there would be additional charges, I was not satisfied, because my reservation was for four adults and a child. August 16, 2014
Rated 4.0 out of 5.0 by Great for the Kids The hotel pool is large and offers daily activities poolside as well as a game room and movie area. August 14, 2014
Rated 4.0 out of 5.0 by hotel restaurant applebees is situated in the hotel premises and no sepsarate restaunrant was offered for breakfast. August 14, 2014
Rated 5.0 out of 5.0 by Great Hotel For the purposes of sleeping and a late night swim this hotel is great. In orlano you do not seem to have enough time to use all of hotel facilities. August 13, 2014
Rated 5.0 out of 5.0 by FANTASTIC Hotel staff was friendly and knowledgable. Probably the cleanest hotel I have ever stayed in. Comfortable beds, linens and towels. Quiet hotel dispite the number of families staying there and our room faced the pool. We had a kids suite with double bunks in a seperate area so everyone was able to wind down at the end of the day. Room could have used a second sink area but cannot complain for the price we paid. Shuttle service to the park left a lot to be desired. Schedule was limited and service was poor. Drivers were always in a rush, buses were old, in need of repair, and if you wanted to stay late and see fireworks there was no late service back to the hotel. Also shuttle dropped you off in the last lane in the almost last spot so there was an abundance of unneccesary walking involved once you got to the parks. hotel staff hooked us up with NAIRN taxi service which provided prompt and courteous service at a resonalbe price. They took us home from the parks and Downtown Disney. Vehicles were clean, and they were very nice to the young children in our party. When called from the parks they texted you or called you numerous times to coordinate picking you up so we never waited. Once we got to Contemporary Resort or Transportation Center, they were there for us with little or no wait. Resonable priced. August 12, 2014
Rated 5.0 out of 5.0 by Great staff & very clean I stayed here with my 6 children in one of the kids suites. The room was very clean everything was in working order. Bunk beds was great for the children. Pool was so refreshing the children enjoyed the play area & they loved the hot tub it was a plus. Will stay here again in the future. I have also reserved a room for me & my mother on an upcoming trip this week to Orlando. I recommend staying here very relaxing . Thank u to the staff at Holiday Inn & also Applebees. August 11, 2014
Rated 5.0 out of 5.0 Great pool area and comfortable settings. Me and my family stood at this resort for 2 days and returned again a week later for another 2 days. We loved it rooms are clean major hot water in the shower. Applebee's right down stairs where kids eat free. There's a whole activity list they have planned out for your child's day, they also have arcade and a movie theater. It's a nice hotel very friendly staff we enjoyed great conversation with dan. I will be returning to this resort next summer I totally recommend it to everyone. Only thing I didn't enjoy much was the beds there to soft every night I had major back pains, and the bell guy dark skin man waiting at my door for a tip I thought that was a little rude I didn't mind giving him but to stand and ask made me feel weird plus I had no cash my husband had and he parked the car as I went ahead. When I went to check out I called for a bell boy to bring the cart for me and no one ever showed up I guess he was upset. Don't know why because my son have him $2 later on that night.! Anywho overall this stay was great. August 11, 2014
Rated 4.0 out of 5.0 by Nice Room Loved the room. Plenty of space. Nice bathroom. The shuttle service is contracted out but the next time I wil drive. August 11, 2014
Rated 3.0 out of 5.0 by Holiday Inn July 25 Was a bit disappointed when the computers were down when we checked in so they did not have my priority number so I could not utilize those benefits. My rental car battery died and the front desk told me that they could not help me so I had to call AAA and wait over 1 hour. August 7, 2014
Rated 5.0 out of 5.0 by accommodations fabulous hotel, truly enjoyed quality of room and amenties August 6, 2014
Rated 5.0 out of 5.0 by Very good experience Fantastic location. Room was spacious and clean. Comfortable beds. Would have loved if it had complimentary breakfast (warm breakfast). Our only concern with the services is that for 2 days in a row we did not get a refill of body lotion. We had to call to request it. We did not get coffee refills either. Other than that, it was a good experience. August 5, 2014
Rated 3.0 out of 5.0 by Pool side cleanliness This is generally a good hotel, however since the (IHG) managerial changing of the guard this place is not quite what it once was. The location in relation to the parks and downtown Disney area is rather convenient, and if you are able to get past, finding hair clots in the pool and bathroom towel accumulation if these are left in a place other than the bathroom you should be ok. August 5, 2014
Rated 4.0 out of 5.0 by what you would expect Nice clean hotel with a very friendly staff. would have liked another choice for breakfast besides the applebee's buffet. besides that no complaints. August 3, 2014
Rated 5.0 out of 5.0 Comfortale bed Clean sheets, like the idea of Applebees being part of the Holiday Inn.. August 1, 2014
Rated 2.0 out of 5.0 by Overcrowded The room was nice but as soon as you stepped out of your room there were so many people that they must have overbooked. No parking was available and not even enough chairs at the pool. There were at least 75 kids in the pool. No relaxation if that is your plan. July 30, 2014
Rated 5.0 out of 5.0 by Pleasant surprise The best Holiday Inn I have ever stayed at. Beautiful property and room. Only negative is the gift shop which seemed to be owned by a third party. Very surprised that the gift shop did not accept American Express cards. It was definitely not in line with the hotel they were in and not in touch with the customer. I did not shop there on the second day of my stay because I do not feel that the business should dictate my method of payment. Did the gift shop save a penny or lose a dollar. July 30, 2014
Rated 5.0 out of 5.0 by thanks This was our 3rd stay and we enjoy this Holiday Inn. The staff is great and accommodating, it is comfortable, and very convenient to everything. July 28, 2014
Rated 4.0 out of 5.0 by pool pool area needs a courtesy phone, to call when something is needed July 28, 2014
Rated 5.0 out of 5.0 by Great Stay, Great Location WE have been staying at Holiday Inns a lot lately due to my husband being transferred and I have to say that this Holiday Inn has been one of the best so far. The room was immaculate and the bed extremely comfortable, reminded me of my own bed at home! The staff, no matter what I asked for or about they were always smiling and very willing to help out. Even if I did not need anything they would still ask to make sure we were happy with our stay. My children and I were there for a short vacation before school started and they really made everything so easy!! Thanks for a great stay! July 28, 2014
Rated 4.0 out of 5.0 by Good hotel bad shuttle Nice first impression. Staff was amazing. We loved the Applebee's connected withe free meals for the kids. The kids theatre was a room with 3 tvs and an amazing sound system. There was stuffed block chairs all over for them to configure into a comfortable sitting/laying spot. With the name "theatre " I expected theatre chairs. Not the case but nice. Housekeeping was immaculate. I was wowed every day when we came back for. Disneyworld at how spotless our room was. We did get shorted daily on washcloths. 2 for a family of 5 didn't cut it but a call to the front desk and they would run them up. I don't blame the shortAge on the housekeepers... I think they must be short on supplies. The entire hotel seemed spotless. The mattresses were amazing. The pillows were perfect! The pool was nice. Warm clear water. The hot tubs seemed off with the chemicAls. They smelled strong of chlorine and just sitting in the water would burn your eyes . the pool there always had an abundance of fresh clean towels and they had fun games for the kids. We had a kid suite with 2 bunks. It was perfect! We loved the room and the extra privacy my husband and I had. The staff was as nice as the staff at disney world. The only thing that we did not like about the hotel was the shuttle service. We found the drivers to be rude. They were always on time for pick up from the hotel but late picking us up from the parks one time they were 20 minutes late and showed up with a van. We filled it to an unsafe and I'm sure illegal capacity and the driver was completely rude to my husband and my 18 year old son. The shuttle schedule had them comming every hour/ sometimes 2 but there was only one drop off spot at only one of the parks each time. We had to do some transferi g with the disney shuttles after we were dropped off by the hotel service to reach the park we wanted to be at or to get back at a certain time. It was more hassle than we wanted to deal with. For example...there was never a drop off directly to animal kingdom and if you get dropped off at another disney park and transfer to animal kingdom I hope 445 is a late enough hotel shuttle pick up for you because if not you will have to transfer again to another park where they do have the hotel pick up scheduled. It's do-able. Just more time and a lot of walking. Would we stay there again? Maybe. When visiting disney world the shuttles are everything. On a positive note In peak park season the price of this hotel for a family of 5 is right. The shuttle service and their poor attitudes leave a lot to be desired. If not using the shuttle service here I highly recommend!! July 27, 2014
Rated 4.0 out of 5.0 by limpieza de sabanas El primer día de mi alojamiento observe una mancha verde como de esmalte para uñas en una de las sabanas, lo cual me llamo la atención, la misma mancha la vi los 5 días en que me quede alojado, lo cual no se me hizo agradable. July 25, 2014
Rated 5.0 out of 5.0 by Great The room was clean and the beds were comfortable. The hotel was very nice and accommodating. My little one enjoyed the movie night at the pool.The hotel was located right in the middle of everything you needed. Stores and shops all around. Would definitely stay here again. July 25, 2014
Rated 4.0 out of 5.0 by clean and friendly The staff was wonderful and welcoming. The room was very clean, and we saw lots of people enjoying the pool. We forgot our bathing suits, so we didn't swim. The hotel is pet friendly, but the elevators are not always easy to get to, so might not be as handicapped friendly as we would like. But, great value! The daily resort fee is above and beyond the room fee, so be aware of that. July 25, 2014
Rated 4.0 out of 5.0 by Worth the $$ for what you get Nice clean and quiet hotel. Beds are comfy and pool area is clean. Great for families. Kids can watch movies in kids theatre and play games at the pool. July 24, 2014
Rated 4.0 out of 5.0 Honeymoon - take 2 My husband & I visited for our 2nd honeymoon celebration. It was a pleasant surprise to see such a 'fancy' Holiday Inn. Our room was clean, the ac was awesome. The pool and family activities were fun, the bed was super comfy, and the Applebees attached had great service and food. All-in-all, it was a great stay. I would recommend this Resort for anyone looking for comfort, location, and fun. July 24, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Hotel! Excellent location; about a 10 minute drive from the Disney parks, great service, comfortable size rooms, very affordable prices and most importantly, spotless clean and very fresh... Great Experience! July 24, 2014
Rated 5.0 out of 5.0 by Great family Hotel We stayed in one of the kids suite rooms which had 2 sets of bunk beds, perfect for a family of 6. Also ate dinner at Applebee's, very convenient, and excellent service. :) July 23, 2014
Rated 4.0 out of 5.0 by Nice hotel Cons. Leaky shower. Early check out. Lack of parking space. Carpet with too much sanitizing smell. Pro. Restaurants nearby . Easy access to I 4. Free Internet. Great front desk staff. Cold rooms. Reasonable rates. July 23, 2014
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