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Concierge Photo
Zhumasheva Tatyana
Chief Concierge

Insider Tips



Please remember that it is quite normal to bargain and haggle in the bazaars and markets
Every modern luxury is here at this Almaty hotel opposite the Presidential Palace in Republic Square. Explore this exciting city in Kazakhstan, including the Zenkov Cathedral. Catering for every taste, the hotel offers four dining options, including the beautifully designed Bosphorus Restaurant. If relaxation is your aim, enjoy our indoor pool, children’s pool and tennis courts. Explore Koktobe Mountain for the best views of Almaty, or take a short drive to the ski district of Medeu.

Guest Reviews



  • Restaurant & Lounges

    The InterContinental Almaty offers rich and healthy dining experiences with international cuisine at the Asian Cafe; French-inspired, modern cuisin...
  • Amenities & Services

    Our 277 well-equipped deluxe rooms and spacious suites provides a breathtaking range of guest services. Stylish, contemporary decor complements del...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Almaty

  • 181 Zheltoksan Street
  • Almaty , 050013
  • Kazakhstan
  • Front Desk +7-727-2505000

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, French, Hungarian, Korean, Dutch , Russian, Turkish

Pet Policy

Pets are not allowed, only guide dogs are allowed. There is a pet walking area within the hotel territory and nearby the hotel.
  • Local Time

    3:46 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • Kazakhstani Tenge (KZT)


    • Service animals allowed
    • 1 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.3 out of 5 by 84 reviewers.
    Rated 5.0 out of 5.0 by Хорошая атмосфера в отеле Красивый отель, хорошие рестораны, вкусная еда �� хорошее обслуживание. Номера удобные, чистые, в ванной хороший набор принадлежностей. На мой взгяяд, слишком мягкий матрас и подушки. В номере шумит кондиционер 24 March 2015
    Rated 5.0 out of 5.0 by It was the staff that made it so comfortable and inviting From the initial baggage handling to check-in with Zhanna, to the staff at the Asian Club, the JBar, and even the overpriced and very mediocre Belvedere Grill to departure with information from the Concierge . . . it's all about the staff. 19 March 2015
    Rated 5.0 out of 5.0 by Almaty Hotel Review I stayed as a crew member in the Almaty Intercontinental. One of the main attributes I feel about this location is its security. I have stayed other places in Almaty and quite frankly felt like I always needed to watch my back. Here, the staff were helpful, professional and spoke very good English. The breakfast is one of the best of all our overnights abroad. I have only one critique. Occasionally I like to send post cards. We walked to the post office and got stamps. The post office said to mail a post card is 160 Tenge. When we went to mail our post cards at the front desk, the staff were insistent that we need 2 to 3 times the postage and multiple stamps. They wanted to sell us more stamps. We had our aircraft handler mail our post cards. Other than that, everything was Tip-Top!! Thanks for a good Almaty experience. Sincerely, Rob... 17 March 2015
    • 2015-04-01T10:15:57.505-05:00
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