Rated 4.3 out of 5 by 260
Rated 2.0 out of 5.0 Poor service and not informed of renovations
We were really looking forward to a day in paradise at the Intercontinental Tahiti.
We got off to a poor start as we arrived at 9am and we did not get a room until 2pm. Even though other guests were not Gold members they still got rooms before us.
Then we were very disappointed with our view of paradise as it was contaminated by a big dredger boat and partially built buildings. We had not been advised of these renovations.
Finally our tv did not work and I reported this to guest services. 4 hours later no one had arrived to fix the problem. Unbelievably bad service.
I expect much better service from Intercontinental
23 October 2014
Rated 5.0 out of 5.0 by FoxyRoxy Great stay
After a hot and long line delay at the airport, it was wonderful to arrive at your hotel and have gracious welcoming porters and an easy check in process. Then although it was a long walk to our room, it was well worth the walk as we had a very comfortable night sleep both with a good bed and cool air conditioner. Also loved the wifi service throughout the hotel.
23 October 2014
Rated 5.0 out of 5.0 by Mogul260 Memorable Experience
I awoke before dawn on the last day of our visit and stepped onto my deck as the quiet night sounds began to rise into the first bird calls of the day. I walked down the lush lawn and stepped barefoot into the still water of the seaside pool. Across the shimmering lagoon the distant surf broke on the reef. And on the horizon, through the whispering palms, the island of Moorea emerged out of the dusk, and sun soon painted its craggy peaks with red, then gold, then dusky green.
We were equally dazzled by the Resort staff, extending from the Resort’s Chief Concierge through our room housekeepers. We were privileged to attend the very popular Tahitian dance show on Friday evening at the Te Tiare restaurant though we encountered a minor inconvenience in seating. The Concierge was most attentive the next morning as we approached him on the issue and quickly offered a very satisfactory remediation. And the housekeeping crew was absolutely trustworthy: they left untouched the cash tip we had left on our first morning. Hopefully our note and cash was accepted the day that we departed.
All-in-all, a visit that exceeded the highest of our expectations! Thank you, International Resort Tahiti!
20 October 2014
Rated 5.0 out of 5.0 by Latin Cycle Excellent Stay
I stop at the Intercontinental in Papeete several times per year. I would not stay any where else.
I love the staff, the comfortable rooms and the great food.
20 October 2014
Rated 3.0 out of 5.0 by HRHWallis Good Stay - but rooms need renovation
Overall a comfortable stay (one night in transit). The rooms and bathrooms do need upgrading, but the rooms are spacious and clean. There was work taking place in the lobby area during our stay, it did not cause any interruption, but it will be interesting to see what developments they are planning.
We had dinner and lunch at the main restaurant and in the bar area. The food was tasty and well presented with very good service. The breakfast buffet was average and the selection was a little poor.
The pool areas were nice and we were able to get seating without much trouble, however there was limited shade.
17 October 2014
Rated 5.0 out of 5.0 by John120 OUTSTANDING from arrival to departure
Originally we booked to stay for 3 days before our charter. We arrived at 6am, a 10 minute ride from airport and were in the room before 11am . We had an ocean view room and it was spectacular ! The salt water pool was fun and the big pool is really nice. The property is well manicured and a good size. There are no beaches here but none were expected. Quality of food was very good and broad variety. The staff are outstanding, nothing was an issue and all were very friendly and helpful.. Our first experience was so good we changed our end of trip plans brought another couple to stay here again and the experience was just as good as the first. If we come to Tahiti again ,this will be our only hotel we will use . it was not cheap but is well worth the price
16 October 2014
Rated 2.0 out of 5.0 by Harrypete Poor experience
Check in - room not ready after check in time. Bed very hard and uncomfortable, Shower was difficult to use and the style not appropriate for a premium hotel brand, it just sprayed the wall/window and not me (somehow someone decided to put a window at the end of the bath!!!). Internet was slow to connect to. Lack of a selection of English language TV channels. Some fellow guests commented on very slow service in the restaurant although I ordered room service in the early evening and this was satisfactory Hotel is close to the airport so suffers from plane noise but is obviously handy for quick transfers. The hotel appears to be undergoing some renovation and this is badly needed in my view as it all appears to be tired. Billing error had to be sorted out at check-out.
Location on the lagoon was lovely but didn't make up for all the issues and I left feeling very disappointed.
16 October 2014
Rated 4.0 out of 5.0 by aandy920 Honeymoon
We stayed here for one night when traveling to Bora Bora. Overall, it's a good hotel, but seems to be a little outdated compared to other InterContinental hotels we stayed at in Bora Bora and Moorea. With that being said, the staff was very helpful in every way. They are in the process of renovating the hotel so they might be brand new in a few months.
15 October 2014