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Rated 4.6 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 Wonderful surprise -loved the complimentary 24 hr shuttle (goes to UNM and Old Town) -breakfast was great. so many options including healthy ones -all the staff was very nice and helpful -value is great! would definitely stay here again if in the area for business October 27, 2014
Rated 5.0 out of 5.0 by Great Amenities ; Great Value It's too bad IHG didn't invest a little more in the insulation/sound proofing of the rooms. I know this location is close to the airport, but unfortunately you can hear neighbors and people in the hall as much as the airplanes nearby. That being said I still recommend this hotel just plan on wearing earplugs or keep the air conditioning fan on all night. The staff was very friendly and helpful and the amenities made this place worth staying. We enjoyed the continental breakfast in the morning and the evening socials were quite an enjoyable surprise. The room was very spacious and comfortable. Plenty of room to work and relax. We used the business center more than we thought we would and the fitness center, pool, home theater and free laundry are all nice perks. Love the free coffee 24/7! I would return if in the area again. October 24, 2014
Rated 5.0 out of 5.0 by Comfortable, good breakfast, close to airport Came to ABQ for a weekend sporting event. The hotel was handy to the airport. Everything went well, great breakfast and attentive staff October 22, 2014
Rated 3.0 out of 5.0 by Problems With Transportation Arrived at the airport and called the hotel to request transportation the hotel and was advised that the driver would be at the airport in a few minutes. I waited 20 minutes and no driver and called the hotel and was advised that the driver was busy and would be around 30 minutes and I should take a cab. I attempted to get a cab but there were many people waiting for cabs and very few cabs. Another 30 minutes went by and I arrived at the hotel by taxi. Once I arrived at the hotel I found out that that the complimentary food and drinks are not available to customers that arrive on Monday and only available on Tuesday to Thursday. Apparently the people that manage the chain have concluded that customers which stay on Friday to Monday should be treated differently from those that stay Tuesday through Thursday. Unfortunately, there are NO restaurants in the area of the hotel therefore the hotel shuttle driver was being used to shuttle people to restaurants. The rooms were nice and clean and the bed was very comfortable however the pillows were these small square things like I have never seen in a hotel before. Staff in the hotel were excellent, very courteous and professional October 21, 2014
Rated 5.0 out of 5.0 by Excellent Experience The quality of the room and the friendliness/helpfulness of staff was excellent. October 21, 2014
Rated 5.0 out of 5.0 by Great staff and good location Staff was very helpful, especially Masood. Location was great. Need a sign visible from freeway, was a bit difficult to find. October 19, 2014
Rated 4.0 out of 5.0 by Wonderful staff. Terrible mattresses. If the mattresses were as excellent as the staff, our experience with the hotel would have been great. The lack of building insulation suggests guests with children should be located in a wing separate from those without. October 17, 2014
Rated 5.0 out of 5.0 by Great room (suite) and convenient location Our first time with Staybridge and it was a most enjoyable experience. Room was large, very clean, towels were nice and fresh, kitchen was adequate for two having limited accessories. Made our trip to ABQ very nice. October 16, 2014
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