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Rated 4.5 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Great Amarllo place to call Home Good centrally located member of the IHG network, the Staybridge suites offer a home-base for shopping, medical, and entertainment venues.(or the work bringing you to the panhandle) Close to antiquing on Route 66 with nice restaurants nearby if the social snacks are your appetizer (for me--a senior dinner!) Laundry room, full kitchen in suites, so a few days here can let you rest and feel safe. September 6, 2014
Rated 5.0 out of 5.0 by Most comfortable beds for the weary traveler We stayed for one night. From the front desk staff to the beautiful room was a 10. We were exhausted from a 13 hr drive and really appreciated the most comfortable beds! I felt refreshed the next morning. The ease of having breakfast available in the lobby made the stay even better. They make everything easy for the traveler. I will definitely stay at your hotels again! September 5, 2014
Rated 5.0 out of 5.0 by Great Stay This was our first stay at a Staybridge and we have decided it will be our preferred choice when available over La Quinta and other chains that accept dogs. September 4, 2014
Rated 2.0 out of 5.0 by not that great there are much better hotels in the area for the same price. September 3, 2014
Rated 4.0 out of 5.0 by First Time Stay This was our first time at Ataybridge. We had 5 in our group and we thought the hotel was beautiful and the kids loved getting movies and swimming. But breakfast started so late that we couldnt get an early start in the AM and then when we tried to eat it was way too crowded. September 1, 2014
Rated 5.0 out of 5.0 by Comfortabl and great service I enjoyed my stay very much. I will definantly stay there again because everything is so nice. August 29, 2014
Rated 5.0 out of 5.0 Comfortable place to spend the night My basic needs were a comfortable bed, plus a full-size refrigerator to unload and store the contents of my ice chest. The hotel exceeded my expectations. Nice shower, excellent breakfast, and well-equipped kitchen. Also, the staff was friendly and recommended restaurants we could walk to to, which was welcome after a full day of driving. We picked up dinner to go and ate it in the room..A very pleasant stay. August 28, 2014
Rated 5.0 out of 5.0 by Like this place We enjoy staying here but consistently have problems with our reservations being as requested. August 28, 2014
Rated 5.0 out of 5.0 by Awesome stay in Amarillo! Stayed here on our way to Colorado and again as we drove back from Colorado. Great location, new & very comfortable. This was our first time to travel with our dog & the facility was perfect. Will recommend to others. August 24, 2014
Rated 5.0 out of 5.0 by A really great place to stay. This hotel was exceptional in all aspects. The staff was very friendly and helpful. The bed was very comfortable and the bathroom was very large with plenty of counter space. We would have loved to stay longer!!!! August 23, 2014
Rated 2.0 out of 5.0 by no maintaince the toilet did not work. We informed front desk He said maintaince would come. But found out he was the only person on staff.No one else was working August 21, 2014
Rated 5.0 out of 5.0 by Great Property Nice hotel for business or pleasure. Would recommend to everyone. August 21, 2014
Rated 5.0 out of 5.0 by Great Suite and Hotel This was our first stay at a Staybridge. We were travelling across country with our dog and our choices of hotel were limited. We previously had only stayed at another local chain which does not accept dogs. Regardless of whether our dog is with us, we are now switching our loyalty from our previous favorite to Staybridge when it is available. The suite was beautiful - very up-to-date décor, quiet and clean! The public areas were equally as nice. I just wish the other hotel chains that we stayed with in our journey across country had been as attractive as this hotels. August 19, 2014
Rated 4.0 out of 5.0 by Cleaning Hotel was nice but I think the cleaning staff could have done a little better. There was always a surprise, or a visit down to the customer service counter, when I arrived back to the hotel in the evenings. The first day, I didn't get my coffee packets replaced and my dishes were simply rinsed out and placed back in the cabinet. I could tell since there were still coffee stains in the coffee cups that were in the cupboard. The second day, my dishes weren't even rinsed out still sitting in the sink, my bathroom trash was sitting on the bathroom counter and still no coffee. The third day I realized that I was never given clean towels the previous two days so I had to ask for some. Again, I didn't get coffee so I asked for some along with my towels. This time my bathroom trash was taken, but they then left an entire roll of trash bags on the bathroom counter. On my last day, I finally got the coffee packets in the room but I didn't make coffee because for some reason all the mugs were taken out of the room. I was lucky to get replacement soap, shampoo and lotion bottles. The entire thing just made me question how well they clean the rooms from day to day. Other than that, the hotel was what I would expect for the price. Most folks staying there seemed to really like the free beer on certain evenings during the week. I think the intention is to create a sense of community in the lobby, having everyone socialize over beer and bar food. To me, it just felt like it turned the lobby into a "not so nice" sports bar. It wasn't my cup of tea. August 18, 2014
Rated 5.0 out of 5.0 by Love the indoor pool. Our family stayed at this Staybridge for business and pleasure reasons. The heated indoor pool was so much fun our 5 year old loved it. The bed was so comfortable we overslept. The room was very clean and well equipped for our needs. The only complaint we had was... when we called to the front desk for nearby restaurant recommendations and cable questions the front desk personnel hung up the phone abruptly before we could end the call. Rude but we overlooked that because of the other great qualities of our stay. Otherwise we would recommend this hotel. August 13, 2014
Rated 5.0 out of 5.0 by homey. clean, and roomy overall great place to stay if you need to be in Amarillo. August 12, 2014
Rated 5.0 out of 5.0 by Great stay on long trip home A block off the interstate but are we glad we found this place. OMG Very clean, new facility with great people. Then the real surprise was breakfast with great variety and lots of fresh fruit. We added this place to our list of GREAT places to stay. August 12, 2014
Rated 5.0 out of 5.0 great hotel newer hotel, very clean with nice people working there August 12, 2014
Rated 5.0 out of 5.0 by Great Room and Facilities The hotel was in great condition and the staff was very professional in conducting their responsibilities. It is a fairly new facility and a good amount of detail was used in creating a quiet, secure environment. This helps to leave one with a very favorable feeling about the wholoe experience of visiting in the Amarillo area. August 10, 2014
Rated 5.0 out of 5.0 by Nice perk on our vacation travels. This hotel was a nice surprise. Our family stopped there overnight while traveling to our vacation destination. The suite was large enough we could spread out and relax. Beds were comfortable, room was relaxing, amenities were wonderful. Instead of being just a place to sleep, it was actually part of a pleasant vacation experience. August 10, 2014
Rated 5.0 out of 5.0 by AWESOME EXPERIENCE One of the most pleasant hotel stays ever. The accommodations were perfect and the staff was just awesome. Of the 200 nights a year I spend in hotels - this is one of the best I have stayed at August 9, 2014
Rated 5.0 out of 5.0 by Great service and great accomidation From the reservation agent to the front desk attendent we had excellent service. Upbeat and friendly. We were in the middle of relocating and had a boat and dogs. No problem. We had plenty of room to park the boat and a large grass area for the dogs. The hotel is very clean, modern and located close to I40. We really enjoyed our stay. August 7, 2014
Rated 5.0 out of 5.0 by Nice Job Staybridge! I was traveling home with the family at the end of our vacation to New Mexico, and booked a room at the Staybridge In Amarillo from the car while driving. I am an IHG member with a Gold Status, so I stay at IHG brqnd hotels quite a bit. I Booked this room on Points. I was just looking for a place land for the night. from the booking to checkout this was one of the best hotel experiences i have had in a long time. the Staff was friendly and accomodating the room and the rest of the Hotel was spotless! the beds were incredible. I usually stay at Holiday inn Express when i travel for business, but after my experience at Staybridge, I will start looking for them as an option as well. August 7, 2014
Rated 2.0 out of 5.0 by terrible breakfast terrible breakfast and staff uninterested in solving problem or even apologizing for it August 6, 2014
Rated 1.0 out of 5.0 by quality has fallen here This was our fourth time at this location and in about a 6 week span the quality has fallen dramatically. First we could use our IHG rewards points for the room we need for our family, the same room type we have every time. I had to call the hotel GM and he still said I could not use my rewards points, but could give me a discount. Well it wasn't much of a discount, it simply put us at about the rate we have previously paid here. Then we ended up in the wrong room type after speaking with the hotel GM. I had to talk with the front desk to get our room changed, and while not expected, no refund for our troubles was offered like we have had from other IHG properties. Although the evening reception is complementary, and we appreciate the food and drinks, the food was not up to par. We purposely scheduled our stay on a Thursday to save money on eating while on the road, and had to go out and find dinner for half our family because of the poor options at the reception. Then at breakfast the service was horrible. They pulled the food about 2-3 minutes before the posted end time. They actually reached around guests to take stuff away with guest waiting in line to get food and napkins etc. This was horrible. At our previous stay here I had nothing but compliments. Not sure if its an ownership/management change recently but the quality has dropped dramatically from late June to the end of July at this location. The young man at the front desk seemed very agitated when I asked to change rooms, and I think it was towards the management not at me. In the morning of check out we spoke with the young man, who was there at 9pm the night before and back at 9am and he was very sorry but could not do much as he is not a manager. We left a comment in a binder at the front desk and filled out the comment card. Hopefully they turn this around, if not we'll be finding a new property to stay at in Amarillo, and we stay here about 2-4 times a year when we travel. August 6, 2014
Rated 4.0 out of 5.0 by Pleasantly surprised We needed a place to stop on our long road trip from Austin to Colorado and I was having trouble finding a place to accomodate our family of 2 adults, 3 children and 1 dog. Although slightly out of our intended travel path, I took the chance and booked at Staybridge instead of getting two rooms at another hotel, despite the price being higher than I really wanted to spend. Much to my surprise I have to say the hotel was worth the amount we paid (although with the pet fee and taxes added on it was pushing my comfort level). The room was huge and the kids had enough space so there were no fights. The pool was crowded but nice. Pet area was easily accessible, yet out of the way with grass vs. dirt. Breakfast was average but it filled our belly's before we hit the road, and the Manager was there refilling the empty coffee pots and seemed to really be concerned about people's happiness. Overall if you are looking for a comfortable place to stay with a larger family or pet I would say this is worth the look. August 6, 2014
Rated 5.0 out of 5.0 by Great Value and unfornuately not well known Great facility, far exceeds Holiday Inn. We really enjoyed the clean, well appointed and roomy suite. Wow--I had no idea--we will look for this chain August 3, 2014
Rated 5.0 out of 5.0 by excellent hotel probably one of my top 5 hotel experiences in the last 10 years. Excellent facilities. The management was on duty at 11:00 p.m. when we arrived. He helped us put our mountain bikes in safe storage with extra effort. I buy over 200 hotel nights a year. This was definitely the best this year. If I had one thing I would like to see different, it would be the dining facilities. There were not enough places to sit. Not a big enough problem to care about. August 2, 2014
Rated 5.0 out of 5.0 by First experience. Pleasantly pleased with the facility. Will return again. Great value for business travel. July 30, 2014
Rated 4.0 out of 5.0 by Good Suite The Suite exceeded our expectations in every way. As big as a 4 star hotel in a larger city. Breakfast was better than other hotels of the same size.The building needs more than one elevator. If you have a pet double check your bill. July 30, 2014
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