Rated 4.6 out of 5 by 80
Rated 5.0 out of 5.0 by SurfMom These are the Best People in the Industry
I stay at this hotel approximately once a month for several days. It is always an excellent experience, particularly because of the staff who always go above and beyond to make everything just right. To me, the best indication of superior service is not when everything is shiny and new but when there is a problem. Twice, I have botched my reservations and they have courteously and conscientiously helped me resolve the issue. This time, I accidentally booked a smoking room. Even though the hotel was full, someone recognized my name, and before we got there, they had done everything possible to make the room as pleasant for us as possible. Even though it was MY mistake, they apologized for the inconvenience. Amazing! The room was perfectly fine, by the way.
Beyond the great front desk staff, the rooms are always perfectly clean which is quite an achievement when you consider that every room has an equipped kitchen. Housekeeping was also most helpful when I thought I had mistakenly left a dress behind. I have watched the women there for over a year now go about their work swiftly and conscientiously. They most certainly deserve a nod! When I had a TV, problem, that was fixed immediately and courteously. Great service is everywhere you look in this hotel.
I have traveled the world, and I would be hard-pressed to find a group of employees who are as exceptional as the ones at the Staybridge Suites in Durham, North Carolina.
Oh, and while I don't travel to NC with my pets, I love it that Staybridge is a pet friendly chain.
October 26, 2014
Rated 5.0 out of 5.0 by UNCwknder Great room and would return
We had a wonderful stay at this Staybridge Suites hotel. Our room was clean, quiet, relaxing and overall great. We would definitely stay again! The sign for the hotel sits back off the main street, and is almost hidden from site by trees, so spotting it at night was a little tricky. But we were greeted nicely by all of the staff our entire stay (even at our midnight check-in).
October 25, 2014
Rated 5.0 out of 5.0 by Deedster Latest of many stays
No reason at all not to return - they do it all right, special thanks to the staff! Breakfast nice selection and fresh.
October 25, 2014
Rated 4.0 out of 5.0 by MikeGA Awesome Social Hour!
The Social hour was very nice to have for all my co-workers. It was a great atmosphere to hang out with the other guests of the hotel as well. I only wish the fitness center had more weights, especially dumbbells. They have ones that stand up and do not take a lot of room from 5lb sets to 50lb sets.
October 23, 2014
Rated 5.0 out of 5.0 Comfortable business trip.
The room and property were very comfortable and well maintained.
October 16, 2014
Rated 5.0 out of 5.0 by jross6113 Great Stay!
This was my first time staying at a Staybridge Suites and it was great! We have a sweet Pitbull and they were very accommodating for him which was a huge relief. We only stayed one night for a show at DPAC which is an easy drive to. They also have military rates. The room was a good size, just wish we could have gotten a king size bed instead of a queen. The bathroom could have used an upgrade but it wasn't bad. Also, the complimentary breakfast had a great selection!! I will definitely consider Staybridge Suites from now on when I travel, especial with my dog!
October 14, 2014
Rated 5.0 out of 5.0 by 3sheltiesmom Great place to stay!
This hotel is absolutely one of the best places to stay! The staff makes you feel like family. The breakfasts are wonderful! The happy hour and dinner provided T-Th is great! You can tell a lot of thoughtful planning goes in to these meals. We were there two weeks and loved the free laundry room and the outside grill. We loved being able to grill out a few times it really made us feel at home. We met a lot of new friends there socializing by the grill. Anytime I need a hotel in the area I will stay here again! Thank you for the hospitality and making our move in the area so much easier!
October 12, 2014
Rated 4.0 out of 5.0 A great place for a long or short stay.
The staff is so efficient and friendly that you feel right at home. Breakfasts are great, and the social hour suppers are a really nice idea. We also appreciated the gym, the business center, the pleasant sitting room and the (free!) laundry room, and in a pinch it's good to have a little shop off the lobby.
October 4, 2014