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Rated 4.7 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by great hotel very nice staff clean rooms, nice property...staff very friendly, got upgraded room as platinum member, excellent service all round. November 25, 2014
Rated 5.0 out of 5.0 by Our Home Away From Home We just finished a nine-week residency at Staybridge Suites so a family member could have treatment at the Duke Cancer Center. We knew being away from home for so long would be a real challenge. But living at the Staybridge made it doable. We had a quiet and pleasant one-bedroom suite on the second floor overlooking the pool, which worked well for us--separate bedroom, bathroom, dressing area, living room and small kitchenette and dining area. I was able to continue to work as a consultant--the desk area and reliable hotel wi-fi allowed me to set up my laptop, small printer and supplies. Pets are allowed so we brought our cat. Other amenities include free laundry facilities, and on-call transportation to medical facilities in the area. Breakfast was provided daily, as well as three dinners a week (Tuesday, Wednesday and Thursday). Two gas grills in the pool area provided another option for cooking. There are many grocery stores and a variety of restaurants nearby. The property offers special medical and extended stay rates. We met many nice guests, and made new friends as well. But what makes this property so special is its staff. They are kind, caring people with extensive experience hosting families dealing with medical challenges receiving treatment. The manager, James, pays attention to detail and works hard to accommodate requests. Emory and Sara at the front desk are a delight. Lauren, who was pinch-hitting in the kitchen, made sure we could get dinner items directly from the kitchen before it was put on the buffet (necessary for folks with compromised immune systems). Ronnie was a reliable, safe and courteous daily driver. The maintenance and housekeeping staff worked hard to do their jobs. We will need to return to Duke Cancer Center for check-ups in the coming months, and will continue to use this property. November 24, 2014
Rated 5.0 out of 5.0 by Close to great restaurants Location is perfect for overnight or extended stays. Hotel staff are very friendly. November 8, 2014
Rated 5.0 out of 5.0 by Great space We stayed here while visiting our daughter at Duke. I really appreciated having the kitchen and sitting area for us to socialize during our visit. I was disappointed that I couldn't get a king size bed; I don't know if the hotel doesn't have any or if they were all booked by the time I made my reservation. Other than that, the room was very comfortable. November 7, 2014
Rated 5.0 out of 5.0 Always Enjoy Our Stay at this Staybridge We visit a relative in the area a couple times a year and usually stay here for many reasons. The staff is always friendly and we get a suite so we can really relax the room. The bed is comfy. I do not like the pillows, but I bring my own for that reason. My husband and I stayed here Friday, Sat. and Sunday night. We arrived late on a Friday and the girl at the front desk was kind enough to make a reservation for us at Outback and we walked down to the corner restaurant and were seated almost immediately. The breakfast is good, with hot oatmeal being my choice. There is a starbucks close by if you prefer stronger coffee. We will continue to come to the Staybridge suites year after year. Once we left behind a valuable item and they called us within an hour of leaving to tell us and we were able to retrieve the item. That is why we recommend this Staybridge Hotel. It is clean, comfy and the staff is caring. October 30, 2014
Rated 5.0 out of 5.0 The Suites The Suites have a good evening meal that is served to customers. It is delicious so you don't have to worry about going to Outback, Applebee's, etc. The room is comfortable but the bathrooms need cleaning daily. A good place to stay for a family of three or 4. My room was handicap accessable. October 30, 2014
Rated 5.0 out of 5.0 by Great Excellent hotel! Everyone was so friendly and helpful. Also the breakfast and dinner were very good. Will stay here anytime we are in the area. October 28, 2014
Rated 5.0 out of 5.0 by These are the Best People in the Industry I stay at this hotel approximately once a month for several days. It is always an excellent experience, particularly because of the staff who always go above and beyond to make everything just right. To me, the best indication of superior service is not when everything is shiny and new but when there is a problem. Twice, I have botched my reservations and they have courteously and conscientiously helped me resolve the issue. This time, I accidentally booked a smoking room. Even though the hotel was full, someone recognized my name, and before we got there, they had done everything possible to make the room as pleasant for us as possible. Even though it was MY mistake, they apologized for the inconvenience. Amazing! The room was perfectly fine, by the way. Beyond the great front desk staff, the rooms are always perfectly clean which is quite an achievement when you consider that every room has an equipped kitchen. Housekeeping was also most helpful when I thought I had mistakenly left a dress behind. I have watched the women there for over a year now go about their work swiftly and conscientiously. They most certainly deserve a nod! When I had a TV, problem, that was fixed immediately and courteously. Great service is everywhere you look in this hotel. I have traveled the world, and I would be hard-pressed to find a group of employees who are as exceptional as the ones at the Staybridge Suites in Durham, North Carolina. Oh, and while I don't travel to NC with my pets, I love it that Staybridge is a pet friendly chain. Great hotel! October 26, 2014
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