Rated 4.7 out of 5 by 72
Rated 1.0 out of 5.0 Management cannot be trusted
I will never stay at this hotel again. We have been staying here for many years and always just call direct to book a room. So we called just like we always do and got a rate from them which they gave us including taxes and fees. We did this early in the morning just prior to making the 6 hour drive down. When we arrived, they gave us a paper and asked us to sign it okaying the rate, which was different than what was quoted to us. We were able to speak with the person who quoted us who then told us his manager had vetoed the rate. I'm not sure how they go about that, but needless to say, they would not honor the rate given. We were scheduled to stay 3 nights and only stayed the one because of this problem. The next morning we spoke with the general manager who said that we should be happy that they were giving us the changed rate because it was still a good deal. Imagine, someone has just changed the price that was quoted and now wanted us to be thankful that they had done so. Needless to say, we will not stay at this hotel ever again and I hope the ownership replaces the staff.
July 23, 2014
Rated 5.0 out of 5.0 by dennis78 Clean and comfortable accommodations
This is our second trip to Gulf Shores and our return to Stay Bridge Suites. We found it to be as enjoyable as our previous stay. The staff are friendly and helpful and the evening social hour is and excellent way to visit with other traveler and discover from their experiences the best must sees and must eats in the area. We didn't even mind the short drive to the beach. Already looking forward to our next stay.:)
July 15, 2014
Rated 5.0 out of 5.0 by TERESA FROM TEXAS GREAT STAFF AND PERSONAL SERVICE
WE ENJOYED OUR 4 NIGHT STAY WITH OUR FAMILY. WE PLANNED A BEACH VACATION AND THIS WAS A PERFECT PLACE. BEING ABLE TO PREPARE A MEAL IN THE ROOM AND DO OUR LAUNDRY MADE IT ALOT NICER. WE USED THE GRILL ONE NIGHT AND THE HOTEL SERVED US ON WEDNESDAY NIGHT SO THAT SAVED US MONEY. THE STAFF WAS REALLY NICE AND HELPFUL. MY TEENAGERS LOVED IT. GREAT PLACE TO STAY AND I WILL BE BACK.
July 14, 2014
Rated 4.0 out of 5.0 by Scuba Tim Just missing the little things
No towel hooks in bathroom... door on shower area but not enough room to dress... NO door on bathroom area where you would dress. No charging outlets near head of beds.. Otherwise nice place to stay... would have been fine had I been by myself, no privacy when bathing with someone else in the suite.
July 14, 2014
Rated 4.0 out of 5.0 by birdman9 Quick Summer Vacation
2 BR suite was great for family of 5; kitchen was useful and had sufficient dishes, utensils, etc. Grilled steaks on site and staff provided BBQ tongs/fork. Only 5-10 minutes to beach and state park.
July 13, 2014
Rated 5.0 out of 5.0 by Sissy55 Great place for pets and very comfortable rooms.
Made our trip very enjoyable, especially the way our pet was welcomed. Our room was very comfortable and enjoyed the sitting area. Also, liked the outside benches and sitting area around grill. The staff were very helpful and friendly!
July 9, 2014
Rated 5.0 out of 5.0 by jeska20 VERY nice!
This hotel is very up-to-date and CLEAN! We really enjoyed the Social that is offered Tues-Thurs evenings. The food was delicious! There is a nice fitness facility and several washer/dryers that can be used FREE! Usually, when I stay at a hotel, I don't feel comfortable like I would be at home, but my entire family felt at home here. I would definitely recommend!
July 7, 2014
Rated 4.0 out of 5.0 by Chuck32 Great stay
I would recommend this place to anyone. It was very comfortable for my family of 5 and the staff is excellent.
July 2, 2014