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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.2

    based on 111 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    111reviews

    • 5 Stars
      63
    • 4 Stars
      26
    • 3 Stars
      11
    • 2 Stars
      6
    • 1 Stars
      5

    Home away from home

    By

    January 27, 2015

    club

    Our stay was wonderful and comfortable. We really enjoyed The Social.

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    lbk stay

    By

    January 27, 2015

    club

    excellent. always look forward to staying here when in Lubbock

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    What lurks between the sheets

    By

    January 19, 2015

    Internet said the hotel in Lubbock was 4 star. Got to room late to go to bed and pulled down sheets and found dirty towel and dirt or crumbs or something between the sheets. The floor was dirty and the mirrors on the closet doors were nasty from halfway down. I guess the housekeeper hadn't wanted to bend over and clean the bottom half of the mirrors for quite some time. They not only had dry splatters on them but they were even dusty as if not cleaned in quite some time. We slept in our clothes that night, and never went bare foot much less even think about how or if they clean their glasses. Seems housekeeping was more interested in quantity rather than quality.

    Posted byHotelStaff
    January 21, 2015
    JDLittle, we appreciate your review, as we like to know if we have fallen short of your expectations. We would like to sincerely apologize for the cleanliness of your hotel room. We have contacted you, as you requested, and hope that our solution was satisfactory. We have procedures in place to prevent this from happening, and has not occurred in a very long time. We know that this will not happen to any other guests in the future, and sincerely hope that when you return to Lubbock, you will come see us again.
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    Great Value, Comfortable and friendly

    By

    January 12, 2015

    We always try to stay at the Staybridge Suites when we are traveling. We enjoy their evening meals and breakfast.

    Posted byHotelStaff
    January 15, 2015
    Chicken hawk, Thank you for choosing Staybridge Suites. We love our repeat guests!!
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