Rated 4.6 out of 5 by 63
Rated 3.0 out of 5.0 by beeker1 Mixed reviews
The staff was certainly friendly and responsive and the general impression one gets upon arrival is favorable. The location is good with plenty of dining options close by. However, the wifi connection is poor and unreliable. Over the course of my stay the connection was broken on numerous occasions and log in was a challenge at times. The breakfast selection was a bit disappointing and the bathroom was not totally clean upon check in. In addition, the TV is cumbersome to operate, requiring two remotes, for for on/off another channel selections and neither is quick and responsive. Enough small annoyances to disappoint.
October 19, 2014
Rated 5.0 out of 5.0 by Philips005 work day comfort
safe and comfortable place to stay for work or rest.
October 13, 2014
Rated 5.0 out of 5.0 Awesome hotel and stay
It was very clean and quiet and they had lots of amenities. It's close to I-49 and the staff was outstanding.
October 12, 2014
Rated 4.0 out of 5.0 by Mari_ana Very good hotel
I like the hotel and will stay again. My recommendation is to improve the TV and DVD service - currently there were no remote controls to the TVs in multiple rooms and the guests had to manually operate the TVs.
October 12, 2014
Rated 5.0 out of 5.0 by mo2014usa Excellent Value
This hotel offers a 2-bedroom, 2-bathroom suite with kitchen and living room for an exceptional price. It was very clean and well-furnished with plenty of room for a family. It is located in a very good neighborhood with several good restaurants and attractions nearby.
October 10, 2014
Rated 2.0 out of 5.0 by Road King 3 BBB Bikers rally
Staybridge suties are very good hotel. This Staybridge suties had some major problems. For the money you would figure they would never run out of food. The toaster was broke all week and the management team was aware of the issue and never replaced it. The beds seemed very small. They said queen size bed but not sure that was the case. They always had one staff member doing the food and they could not keep up with the guests. Also, if you are thinking of staying there for the bike rally, you will not get any sleep due to the fact the hotel is right on top of the highway and you will here the traffic all night.
On a positive note, the hotel was very clean and friendly front desk clerk.
October 7, 2014
Rated 5.0 out of 5.0 by crice Comfortable bed and great service
I enjoyed my stay, it was mostly business but I also have family in the area so it was nice to have a safe clean and very comfortable room to go to at night after working and spending time with my grand daughters and son and his wife. I would highly recommend this hotel for both business travelers and leisure travel. It is a bit further from the U of A but is close to Crystal Bridges and many water activities.
September 30, 2014
Rated 1.0 out of 5.0 by Businesstraveller 140678 Worst Staybridge that I have stayed in.
I am an avid fan of Staybridge Suites. If you look up my profile, you will see that I am constantly in one or another somewhere. I took it upon myself to make a list of the constant issues with this property.
1) The internet is atrocious. Either you would not be able to get access, or once on, were not able to do anything with it.
2) There were no dog waste bags, and there was copious amounts of leavings everywhere. No one picked up after their pets.
3) There were two remotes, one for cable boxes and one for the TV. No explanation as to how to use them, nor any kind of channel guide.
4) Coat hangers clips are puny and don't hold up.
5)Breakfast eggs were always overcooked, sausage was hard and dry, but those aren't the main problems. One morning at 8:30 the eggs were gone. I asked about the situation and was told, "it slows this time of day, and I will not be making anymore". I was less than pleased, given that the menu was already sub par compared to other SS's. No oatmeal especially.
I will NOT be staying here again.
September 29, 2014