Votre session expirera dans 5 minutes, 0 secondesen cas d’inactivité. Rester connecté
Votre session a expiré. Veuillez vous connecter à votre profil .
Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
83%
Recommander cet établissement

Impression générale

4,2

en fonction de 986 avis
83%
Recommander cet établissement

Ratings Breakdown

986avis

  • 5 Étoiles
    602
  • 4 Étoiles
    174
  • 3 Étoiles
    76
  • 2 Étoiles
    76
  • 1 Étoiles
    58

Customer Service needs Training

By

novembre 26, 2020

I booked my group here for two nights. No one was satisfied w/the stay. I needed toilet paper in my room, as well as I asked the front desk person for two additional wash clothes. The representative before combative w/me, wanting to argue or question my request. Wow, not what I’m use to or will ever accept.

En savoir plus
Réduire

Social Stay

By

novembre 18, 2020

club

This is a very old hotel and it is very outdated, but they keep this place very clean. They even have a mask kit in the event that you need one. They need a renovation project, but it was clean and that is what's important

En savoir plus
Réduire

My home town

By

novembre 09, 2020

platinumelite

I stay here about two to three times a year. The hotel keeps getting an older and older look and feel. I believe I was there 4 nights this time with two different rooms.. First room's toilet was shaky, dark because light above bathroom sink was out and had to by ice because ice maker didn't make any. Second room had a very discolored tub. You can tell it was just old.

I would only recommend this property because of its location.

En savoir plus
Réduire

Convenient, Friendly, but needs some cleaning

By

novembre 05, 2020

I received good service upon checkin and checkout. I got new towels when requested. Great location. Affordable and comfortable rooms. However, cleaning practice needs to be checked against the policy and updated. My sheets and towels were clean, but there was leftover food in the ‘fridge and sugar on the top of the ‘fridge. A cupboard door was open. The plate on the wall above the nightstand that holds the lamps was filthy!!! I wiped down all hard surfaces: lamp plates, phone, dresser, night stand, desk table and chair, kitchen and bathroom counters, ‘fridge and freezer and handles, stove, doors and door handles, shower stall and fixtures, toilet, and headboards. Most surfaces were clean, but a few were filthy. I also sprayed the room down with two cans of Lysol. The shower stall needs to be replaced. It is badly stained and appears filthy.

En savoir plus
Réduire

Nice and clean

By

octobre 30, 2020

club

It’s clean and comfortable, staff was friendly. If I had to recommend anything it would be a night stand on each side of bed. It’s inconvenient for one of us to not have a side table.

En savoir plus
Réduire

Loved the staff so much

By

octobre 28, 2020

club

Had tons of trouble trying to make it to Columbia but the staff was constantly very helpful and friendly and the hotel was very perfect! The only thing missing is complementary breakfast and I’d stay much longer

En savoir plus
Réduire

Recent visit

By

octobre 19, 2020

The staff members were very outgoing and helpful. My concern was not seeing the clean promise and errant strands of hair in the bathroom as well as under the covers.

En savoir plus
Réduire

Free coffee and laundry. Close to Ft. Jackson

By

octobre 18, 2020

club

Overall, I rated the stay a 4 out of 5 based on the location. The beds were ok, not the best and most comfortable. The hotel could use some upgrades. It was greatly appreciated to offer free coffee and use of the laundry facilities. At any time of the night, you could have people walking the hotel grounds. I would recommend security on the premises. I would recommend this hotel to other families. The size of the double queen could be a little bigger and maybe supply more silverware.

En savoir plus
Réduire

Just an ok sray

By

octobre 12, 2020

platinumelite

The first room we were in the icemaker started making noise. Called from desk and was told it should stop shortly. One hour later still making noise, went to front desk and was given another room on same floor. No offer to help us move. Second room was COLD tried to turn off AC with wall thermonsat but it didn't work. Called front desk and said Maintence man would be in in about 1 hour. We went out for supper and the maintence man showed up upon our return. Came to the room and turned off the AC at the unit and told us the thermonsat on the wall didn't do anything. Draperies falling off window.

En savoir plus
Réduire

Rooms fairly clean

By

octobre 05, 2020

platinumelite

Fridge icemaker making noise called front office and was told it would stop 1 hour later still making noise. Changed room. AC would NOT shut off from the wall thermostat. Told the repairman would be in in about 1 hour. Had to leave room as it was too cold. Repairman came in and shut the unit off on the unit itself. Told the staff should have known this. Drapery were FALLING off the window

En savoir plus
Réduire

Coming back

By

octobre 01, 2020

club

We will always be using this hotel every time we have to go to the base. Nice private floors

En savoir plus
Réduire

Soldier Guy

By

octobre 01, 2020

club

I love everything about this experience. They have their stuff together. From management down to housekeeping, everyone was so nice

En savoir plus
Réduire