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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
97%
Recommander cet établissement

Impression générale

4,7

en fonction de 683 avis
97%
Recommander cet établissement

Ratings Breakdown

683avis

  • 5 Étoiles
    561
  • 4 Étoiles
    87
  • 3 Étoiles
    20
  • 2 Étoiles
    8
  • 1 Étoiles
    7

Comfortable

By

novembre 22, 2020

Over priced ,should lower rates ,due to the fact that you cannot do anything,no swimming, no coffee upon arrival.
No one recognized me as a spire elite member..
I stayed in the area for the last 2 1/2 months,but stayed in an Air B

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joe the manager was awesome!

By

novembre 17, 2020

club

moved to pittsburgh from texas, and was relocating my son and we stayed here until we found an apartment to finish our move.we stayed 12 days, and i had some questions about my bill, and joe the manager took the time to explain in detail how the billing works...the entire staff including cleaning service workers were very polite, friendly, and attentive to our needs..i strongly recommend this location..

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Nice Property, awesome staff

By

novembre 13, 2020

club

Stayed overnight for a business trip. Facility was very clean, staff was courteous and professional. Would recommend this facility to anyone looking for a good place to stay.

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Great stay

By

octobre 27, 2020

platinumelite

This is a great place to stay if you are traveling with pets, an excellent value compared to similar hotels. The room was large and very comfortable beds.

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Anazind stay despite Covid

By

octobre 23, 2020

Wonderful staff. We were in room 320. There are handprint stains on the bathroom walls that need addressed. I love the guy with the red jeep and Strelers wheel cover
He has amazing customer service skills and a phenomenal personality. I hope he now knows what to wear to his cousin's wedding. But he still needs to go to the Cilumbus Zoo.

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Candlewood cranberry is the best

By

octobre 13, 2020

I have stayed at 3 different Candlewood suites they are all excellent but Candlewood Cranberries staff is the absolute best staff I he ever encountered at a hotel ever Joe the manger is very accommodating and the rest of the staff as well they deserve an award for their customer service. I will continue to stay there.

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Nothing went well on this stay

By

octobre 05, 2020

club

The carpets in the hallway had been ripped up to be replaced. We had to hop over rolled carpet to get to our room.
We came here for our anniversary and reserved a king suite through the hotel website, not a 3rd party site. We did not get the room we reserved but rather a 2 bed suite. Not at all what we expected.
My only other interaction with staff was to ask for change so I could leave housekeeping a tip. They could not accommodate my request.

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Smell

By

octobre 05, 2020

The room looked cleaned but smells dirty, as if was cleaned with dirty mop water. The walls and drapes look dirty and old as well.

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no masks

By

septembre 29, 2020

I'm 58 years old with a health issue. I went to the desk and found the 2 men behind it wearing NO mask. They made no attempt to put one on once I got there. Assuming I don't get sick, what about my peace of mind for the couple of days following my visit. Staff: Call me to discuss this.

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Reasonable

By

septembre 28, 2020

club

Reasonable price and clean. We stayed here to be close to family for a medical need. The room was clean and the staff was efficient and friendly. The rooms and hallways are dated but renovations had started during our stay.

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Dirty and under construction

By

septembre 27, 2020

The hotel floor was under construction and the carpet on my floor was not even attached, there was plaster and dirt everywhere. I had tools left in my room. And inside the room, there was dried urine all over the toilet. Essentially fell into a hole in the bed as mattress worn out. Not much I can add that was positive. Very dirty.

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Nice and clean rooms

By

septembre 24, 2020

club

My husband and I enjoyed our stay at this hotel. The rooms were nice and clean. The bed was comfortable and the shower was awesome. I had an issue with the charge on my account but the staff acted quickly to resolve the issue. They went out of their way to satisfy all customers. I will stay again if we are called back to that area for work.

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