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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
84%
Recommander cet établissement

Impression générale

4,2

en fonction de 744 avis
84%
Recommander cet établissement

Ratings Breakdown

744avis

  • 5 Étoiles
    435
  • 4 Étoiles
    162
  • 3 Étoiles
    59
  • 2 Étoiles
    41
  • 1 Étoiles
    47

Beware of the shower

By

juin 08, 2021

platinumelite

Overall, I had a very pleasant one night stay at this hotel. There are two things that need to be fixed in order for the stay to be excellent. First of all the shower needs shower doors. The bathroom floods. The curtain does nothing to prevent the water from spilling onto the bathroom floor. I had to use four bath towels to wipe up all the water in order to feel safe walking around the bathroom. The second thing is the smoking area is just outside the stairwell. It’s dirty. The smoke wafts into the hotel and into my room which was adjacent to the stairwell.

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Comfortable bed/clean room/hot shower

By

juin 04, 2021

The staff was very friendly and helpful. The bed was very comfortable. Room was clean and shower was hot. Small kitchen area was very useful and had most kitchenware needed. Nice room for an extended stay.

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Great Experience

By

juin 03, 2021

club

Every step of my stay from reservation to check out was great. The staff is profession, friendly and helpful.
I would highly recommend!

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Overall an OK stay

By

mai 20, 2021

platinumelite

The check in process is very good. I arrived very late, the hotel staffs are friendly and professional. The room is a little bit old but clean. The shower water temperature is also a little on the cold side. The major issue is the refrigerator makes noise periodically and it waked me up several times at night.

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Clean,quiet,friendly staff

By

mai 09, 2021

Great hotel,stay here anytime I'm working in Syracuse.

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Acceptable but won't return

By

mai 03, 2021

Was put in a accessible room without a bathtub without being asked. Utensils in the cupboards were dirty with food residue. Asked for extra blankets but was only provided slim bedsheets. Still fine to stay for one night but definitely not comfortable.

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Awesome... very clean ...

By

mai 02, 2021

Staff was very accommodating and friendly. Rooms were very clean and spacious. I observed a staff member sanitizing the common areas... I would 100% recommend this location....

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Personnel

By

avril 30, 2021

Not the usual guest greeting/concern I was used to

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Travel RN

By

avril 29, 2021

platinumelite

Front desk staff are professional, friendly and accomodating. Rooms are clean, bed and pillows are super yummy comfortable!
Walk in shower curtains are insufficent, the shower overflows onto the floor and makes it very slippery. toilet tissue is like cement and clogs the toilet frequently (had overflows more then once). the curtain hardware could use repair/replacement as most rooms the blackout wands don't overlap.
I offer these as suggestions, the overall experience is very good to excellent.

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Comfortable bed

By

avril 27, 2021

platinumelite

Room and hotel kept clean, rooms looks like they were remodeled. Only issue i had was the water was not that hot.

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Close to customers site

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avril 25, 2021

Missing silverware and garbage was left in bathroom

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SYRACUSE Stay

By

avril 25, 2021

The Staff is Friendly and Attentive. The Hotel is clean and Quiet... The showers are odd with NO Sliding door only a curtain that blows around while showing. The rooms are nice and the kitchenette is convenient... Overall, this was a good Hotel and good Stay... Thanks!

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