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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.1

    based on 190 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    190reviews

    • 5 Stars
      101
    • 4 Stars
      43
    • 3 Stars
      18
    • 2 Stars
      15
    • 1 Stars
      13

    5 Star Stay at Candlewood Suites

    By

    April 21, 2017

    club

    We stayed in a 2 BR recently renovated suite. The beds were very comfortable and the room was clean. I was impressed with the room and would highly recommend to others in the area. It was only a 15 minute drive to visit our son, who lives on Euclid - near SU campus.

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    Amazing Property

    By

    April 21, 2017

    New rooms, new beds, New furnishings. Staff is among the most friendly I have experienced in my travels.

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    Convenient location

    By

    April 20, 2017

    club

    Great location only concern was hotel was under construction and I was never made aware of that when I made a reservation. There were construction workers on the premises all day long.

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    Spacious room to relax

    By

    April 17, 2017

    Room was recently updated from my previous stay which was a nice surprise. Plenty of room, great desk area if you need to work. WiFi was great compared to other hotels. Fitness room is the perfect size to get a quick workout in. Over all great stay!

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    The Benchmark for all other hotels

    By

    April 16, 2017

    club

    You really can't beat the Candlewood Suites. Their staff are tops and the amenities can't be beat - all have a full kitchen with a full size refrigerator with an ice maker! No more running down to the 3rd floor or up to the 7th floor to get ice.
    Pets are welcome at a very reasonable price - that in itself tells you it's a friendly place.

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    Too much construction

    By

    April 14, 2017

    club

    The hotel has potential. The staff were friendly and very nice. The hotel was under construction which is why we left. I'm pregnant and it was too much for me. The only thing that really bugged me about the hotel was the location. There wasn't much close to it restaurant and coffee wise.

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    Great value

    By

    April 12, 2017

    Was more than satisfied with this property very clean and staff was very helpful and pleasant. Rooms were set up up to be comfortable and functional

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    A nice short visit

    By

    April 09, 2017

    This is a very nice facility with very nice spacious rooms with kitchen and sitting area. The staff was very welcoming and one particular staff member Isabel offered me to look for my glasses which had dropped in the room and I could not see enough to locate them.
    My only recommendation would be to add complimentary breakfast and toiletries ( as needed ) as in other IHG hotels

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    Nice Quiet Location

    By

    March 23, 2017

    Quiet location on east side of town. Recent refirb of rooms making them fresh and very clean. Would recommend to anyone who needs to stay in this area.

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    Not bad. Standard Candlewood.

    By

    March 22, 2017

    club

    The only thing is that the heating system doesn't work too well... you set the temperature but there is no real control or temperature sensing going on.

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    Excellent stay

    By

    March 22, 2017

    platinumelite

    Excellent stay. Staff was friendly and the room was immaculate. Kitchen was well stocked. Room was quiet and bed comfortable. Drapes made room very dark for sleeping.

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    Construction Problems

    By

    March 20, 2017

    1. Dishwasher would not empty water.
    2. Missing Kitchen Tools.
    3. Fire Alarm went off when construction crew burnt their dinner.
    4. Electric outlet in weight room failed (circuit box issues). Could not use treadmill.
    5. No newspapers
    6. No sugar packets for coffee.
    7. No cookies (SouthBay Candlewood has them)

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