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Experience the comfort of home at our extended stay hotel in Syracuse.

Find your Syracuse home away from home at our extended stay hotel located in East Syracuse. This thoughtfully situated all suite property offers apartment style guest suites with fully equipped kitchens. Just off the New York State Thruway, places patrons within minutes of the areas top corporate destinations and attractions from Hancock International Airport to Syracuse University. We are only 7 miles from Crouse Hospital, 2 miles from Commonwealthand 6 miles from SUNY. In central New York the hotels guests find big name businesses including Carrier Corporation, Spectrum, Bristol Myers and Lockheed Martin. Guests can count on an easy commute with Interstates 90 81 481 and 690 just minutes from the hotels address in Syracuse NY.Those visiting Syracuse for leisure find plenty to do within a short drive of the hotel. The Museum of Science & Technology MOST offers interactive kid friendly entertainment as does a Syracuse Chiefs baseball game at NBT Bank Stadium. Shoppers love exploring the Destiny USA Mall and Orange fans enjoy the easy commute to SU. While in Syracuse NY you are assured of all the convenience of home with 24 hour services including laundry facilities and a Fitness Center. We feature six electric car charging stations. Pet friendly suites and a pet walking area accommodate furry family members too. So come stay for a night or stay for weeks on end!
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Quick Info

Relax and stay in the know

Highlights

  • On-site Guest Self-Laundry Facilities
  • Standard Wireless Internet service is free for all members
  • On-site Fitness Center Available
Pets Welcome

It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

Getting Here

Candlewood Suites East Syracuse - Carrier Circle
Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 797 reviews
82%
Recommend This Property

Ratings Breakdown

797reviews

  • 5 Stars
    456
  • 4 Stars
    165
  • 3 Stars
    66
  • 2 Stars
    49
  • 1 Stars
    61

Needs work

By

June 27, 2022

Please be informed not all rooms here are created equal.
We stayed for 4 nights. We were working remotely on this trip so the suite room was necessary. This hotel needs more work. I can tell they are trying to upgrade but there is some shotty work. A lot has been replaced already. New energy efficient thermostat. Fresh paint, some new furniture and surfaces. The idea is great and functional options. The sheets and bed were suitable and soft. Some of the towels were new and some were NOT. Some of the furniture was broken and worn with Stains. The sheets were soft but ours were stained. Ripped towels. Have to get own housekeeping things. The drapes were disgusting. They tried to change the hvac but its a joke the way they did it. The toilet seat slide and after they tightened it, still, must be stripped.
The WORST part was the shower. It was very tight, the shower head was old and the curtain was so thin it attacked while you shower. There was NO room in the shower to clean without touching the wall or curtain ( ew) Water was everywhere afterwards. Just a very poor design.
There was so much paint on doors (covering I'm sure) that they stick.
It served its purpose and wasn't too gross so I say solid 3. The people are interesting but nice.
For sure not luxury, maybe someday, but nice I guess. This was our room, I can't vouch for others. They have surely broken walls of an old hotel to make suites and that can be a challenge.

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Pleasantly surprised

By

June 26, 2022

We booked the rooms in order to attend a family wake and funeral. We had no idea what our experience would be as the decision needed to be made quickly. We were pleasantly surprised by the size and the comfort of all 3 rooms that were booked. The cleanliness was outstanding and the flexibility and easy going nature of the staff was welcomed. There was no problem when myself and another family member decided to stay an extra day instead of making the long trip home in the evening. We were professionally and quickly accommodated without having to make a move. I will stay at this location again if needed without hesitation.

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Nice room!!! Very comfortable

By

June 26, 2022

Comfortable room...Large and clean. The lady at the front desk.. sorry, didnt get name.... She NEEDS to be the face of this hotel!!! She was easily the most friendly, outgoing, and personable manager EVER!!! I felt so welcome from the minute I walked in!!!!

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Terrible Service/will never stay again

By

May 24, 2022

platinumelite

I called a week and a half earlier to ask that my frien'd name be added to the reservation so that he could check in without a problem. The girl acted as if she had done that and it would be no problem. I called again a few hours before check in to confirm that his name was in fact on the reservation. This time the girl had no idea what i was talking about so handed me off to a "manager". She informed that he was not listed on the reservation like I was originally told and that she would need to send me a credit card authorization form to print out, sign, rescan, and send back to them. That may have been fine when I called the week and a half before, but without any more advance notice I was not anywhere near a printer and could not do such a thing. Her exact words - "That's not my problem!" and she offered no solutions. I had to drive an hour out of my way to the hotel just to check in for my friend so he could get into his room. This is all absurd considering I booked the room through mu IHG account and all they had to do was use the method of payment they already had on my account which i use every time. also, they told me the free upgrade for being a platinum elite was not available to me because they were sold out- just to be nasty. It was a sunday overnight to a monday. I could tell she was lying as there were hardly any cars in the parking lot. Additionally - the lobby is a dump! the ceiling tiles above the check in desk were disgusting and the entire area was filthy. I can't say I will never stay with an IHG hotel again, but I can say I will always look at the 2 other competitors properties first and definitely will not stay at this specific hotel.

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FAQs for Candlewood Suites East Syracuse - Carrier Circle

  • Yes, Candlewood Suites East Syracuse - Carrier Circle offers complimentary parking for hotel guests.

  • Complimentary parking is available at Candlewood Suites East Syracuse - Carrier Circle for hotel guests.

  • Yes, when you book your stay at Candlewood Suites East Syracuse - Carrier Circle direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. For full details, refer to our Travel Advisory details.

  • No, Candlewood Suites East Syracuse - Carrier Circle does not have a pool.

  • Check-in at Candlewood Suites East Syracuse - Carrier Circle is from 4:00 PM, and check-out time is 12:00 PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, the Candlewood Suites East Syracuse - Carrier Circle offers free WiFi!

  • No, there is no on site restaurant at Candlewood Suites East Syracuse - Carrier Circle.

  • Yes, there is an onsite fitness center at Candlewood Suites East Syracuse - Carrier Circle.

  • Rates for accommodations at Candlewood Suites East Syracuse - Carrier Circle vary by season. For your rate options, please input your dates.

  • The Candlewood Suites East Syracuse - Carrier Circle has 92 guest rooms. Enter your dates to view available rooms for your stay.

  • Pets are welcome at Candlewood Suites East Syracuse - Carrier Circle. There is a pet deposit per stay of 50 USD. Our Pet Policy: Pets allowed with non refundable fee of 50.00 per stay..