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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
Recommander cet établissement

Impression générale

4,6

en fonction de 743 avis
94%
Recommander cet établissement

Ratings Breakdown

743avis

  • 5 Étoiles
    537
  • 4 Étoiles
    142
  • 3 Étoiles
    33
  • 2 Étoiles
    21
  • 1 Étoiles
    10

Comfortable!

By

novembre 19, 2020

Staff was friendly and professional. Rooms were extremely clean and comfortable

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Bets place to stay

By

novembre 19, 2020

club

I enjoyed coming back after long days of work! The staff were Very friendly. There was no accommodation that couldn’t have been met by the gals (and gentleman) working there.

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Very nice hotel in all ways

By

novembre 17, 2020

platinumelite

Big and well appointed rooms. Great amenities. Nice and competent staff

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Amazingly peaceful

By

novembre 16, 2020

Can not say enough good about this place. The entire staff is great, the beds are comfortable, rooms are spacious with a full-size fridge and kitchen minus the oven.
The rooms with a view of the river are great but the rooms on the other side are peaceful and quiet.
Thank you.

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Not COVID compliant

By

novembre 16, 2020

During the time of COVID the staff were not wearing masks at all. The front dest check in manager was not wearing a mask and even encouraged me to step closer to the desk. Two housekeepers noted not wearing masks and one in there hallway and one folding laundry with a door open. Ones staff member the next morning told me the "Manager" discourages masks and the employees all feel afraid for their jobs and health. I reported this Hotel to Lane County Public Health as well as Oregon Health Authority. The parent brand IHG was informed and hopefully for future stays the staff can clients can feel safe.

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Staff is super friendly and professional

By

novembre 14, 2020

club

Everyone, from front desk to maintenance to housekeeping was super friendly. Any concerns were taken care of promptly.

A particular instance:
My last night there, another customer was extremely upset about the condition of her room. I was in the lobby to inquire about a bottle of wine. Isabel was working the desk. In the face of a fairly hostile, abusive customer, Isabel stayed very professional, very pleasant, and yet firm in her refusal to give out the manager’s personal info. I was extremely impressed and told her so.

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Eugene location

By

novembre 09, 2020

This hotel is the nicest one I have stayed at in quite some time! Staff is friendly, it’s clean and the location is great!

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Nice size room

By

novembre 05, 2020

club

Other than no paper towels in the room and garbage bags being left in the hallways overnight and noisy street the room was great.

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Wonderful room and excellent service

By

novembre 04, 2020

Would highly reccomend this hotel - lots of space in the room, office area, table to play games or eat a meal, good lighting, kitchenette was great to have to fix breakfast or bring in take-out food. My room was very clean! Service staff- especially the front desk was very professional, helpful and nice and made me feel very welcome.

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Clean. Friendly front desk personnel

By

novembre 04, 2020

I loved everything about your hotel! Clean rooms, spotless bathroom and bedroom!! Availability of many items in the lobby store! Magnificent array of foods. Accessories for personal use. As well!

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Great stay

By

novembre 04, 2020

platinumelite

Stay for a last-minute booking front desk personnel were professional polite and courteous room was clean and it was quiet temperature was perfect.

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Always amazing!

By

novembre 03, 2020

club

We have been coming here for a year every month or so

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