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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
82%
Recommander cet établissement

Impression générale

4,2

en fonction de 925 avis
82%
Recommander cet établissement

Ratings Breakdown

925avis

  • 5 Étoiles
    523
  • 4 Étoiles
    208
  • 3 Étoiles
    73
  • 2 Étoiles
    67
  • 1 Étoiles
    54

Great service

By

novembre 11, 2020

platinumelite

Very professional staff. Room was nice but tub needed to be cleaned or resurfaced. Otherwise nice suites

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Great hotel

By

novembre 06, 2020

I often travel into town on business. I like staying at this hotel because it is clean and close to town

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Could use improvement

By

novembre 03, 2020

club

Tile floor was sticky in kitchen and bathroom.
Heater did not work properly. Ran all night, very loud, and never reached programmed temperature.

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Convenient comfortable pet friendly hotel location

By

octobre 29, 2020

We have stayed at this hotel numerous times. We gave not yet been disappointed. We will be staying again in the future.

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Great service and friendly staff

By

octobre 28, 2020

club

Room was not as clean as it could have been and we were given smoking rooms when we requested and had confirmed non smoking. Otherwise we had a nice stay and would recommend this hotel.

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Dirty, broken, well used

By

octobre 27, 2020

club

Streams of stains going down the bathroom walls, lump of hair on the bathroom floor. Large stain the wall next to the bed. Broken lampshade. Room felt dirty and old. The only positive is that it was pet friendly. I will not return to this hotel. Probably the worst IHG property I’ve ever stayed at.

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Very Clean and Staff very friendly

By

octobre 21, 2020

club

Everyone here is very friendly and helpful. We enjoyed our stay and will be using this hotel chain again in the future!

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Comfortable, clean, friendly, safe

By

octobre 21, 2020

club

Great value, and felt safe in the public areas and neighborhood. Wanted a place with a kitchenette, and the kitchenette here was adequate. Could be improved with four sets of dishes and tableware (only provided two, with only one fork). Many guests and some staff didn't wear masks in public areas.

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Disappointed

By

octobre 20, 2020

club

This was explained earlier in my survey.

This hotel was filthy and our room had not been cleaned as far as mopped floors, microwave, etc.
The bed linens were clean or we would have left.
Someone had reserved this room for me as I was on business.

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Great hotel, great team

By

octobre 16, 2020

club

Had to make an emergency trip to Harrisonburg that involved a quick overnight stay. My thanks for a clean, safe, and comfortable place to crash for the night. I was sorry I didn't have the need to stay longer!

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Amazing staff!

By

octobre 14, 2020

lived here for a few months while on business and can honestly say the staff made you feel at ease and at home. Always helpful for any matter they were able to.

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Stay at the friendly city

By

octobre 12, 2020

club

Friendly staff and convenient location right off 81 in the heart of Harrisonburg, VA

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