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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
81%
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Impression générale

4,1

en fonction de 888 avis
81%
Recommander cet établissement

Ratings Breakdown

888avis

  • 5 Étoiles
    462
  • 4 Étoiles
    226
  • 3 Étoiles
    93
  • 2 Étoiles
    39
  • 1 Étoiles
    68

Horrible staff

By

mai 25, 2021

club

I was very un pleased with charges on my card. I was 530.00 for what was supposed to be a 280.00 2 night stay. Checked in on Friday and out on Sunday. When I checked out i received an email for checking out, didnt open it right away. An hour later I get a text from my bank showing another 150.00 had been charged to my account by Candlewood. So I check my email and the link wouldn't open so i called spoke with the manager she told me i was being charged for smoking (and no smoking took place in 425) so after discussing it it she tells me she believes me (i had passed the desk a few times that morning going outside to smoke) but couldn't remove the charges once they were there I would have to call corporate. And im still trying to

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Home away from hone

By

mai 25, 2021

I enjoyed my stay here, the only thing that I didn't like as much was the bed and pillows, the bed was very hard and the pillows were too soft. Other than that I loved it!!

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Terrible experience

By

mai 24, 2021

platinumelite

I picked this hotel as I am a platinum IHG member and am used to the quality of the the hotels. This hotel was beyond disappointing.

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Friendly Staff

By

mai 22, 2021

We checked in at 330am with two small children and the crib was already in our room so that was very appreciated! Unfortunately our toilet did not flush though. First person went and it flushed but verrrrry slow. Next person went and it flushed very slow but had to hold the handle down. Third person was out of luck. Told front desk on our way out the next day and when we returned in the evening we have no idea if maintenance came. It did flush (when we left it wasn’t flushing whatsoever) but very slow and only a half flush. Usually maintenance at other IHG hotels leave a slip on the counter to let you know someone has been in there to fix it or front desk follows up to make sure it’s working so I’m not sure if anyone did come or not. Also, we had a 1pm late check out which was very nice but it must not have been communicated to housekeeping because she knocked shortly before noon. I couldn’t answer as I was attached to my breast pump. So she let herself in. So that was a little uncomfortable having her walk in to seeing me without a shirt on and pumping milk. Pretty sure she was equally shocked.

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Nice place

By

mai 19, 2021

Nice place to stay but make sure you don’t pick up any hitchhikers (cockroach)

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Okay stay

By

mai 18, 2021

platinumelite

The good
- For the location the price was fair.
- The staff was amazing, helpful, and friendly.

The not so good
- While the website still touts an airport shuttle, they are not currently running it.
- The room carpet was gross, and there was visible dust clumps around the fridge.
- The hotel is on a very awkward corner. As a non-native driver I found it very difficult to navigate.
- And I understand parking is difficult in a big city, but I didn't like parking my rental car in a garage where I could not see it.

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Great Service and Soft Beds

By

mai 18, 2021

I Always stay here every time I come into town They have reasonable prices soft beds great customer service

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fine pre-takeoff stay

By

mai 18, 2021

platinumelite

Super staff at this utilitarian airport option. Really appreciate the gated parking garage. It can be hard to identify the hotel as there is very little signage and it is clustered near several other hotels. Not an overwhelming value but a safe, comfortable overnight.

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Close to Los Angeles Memorial Coliseum

By

mai 16, 2021

platinumelite

Easy access close to destination for an early morning ceremony

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Ok

By

mai 04, 2021

Didn't like perfer refund my staff was awful would not recommend to anyone

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Pros and cons

By

avril 28, 2021

club

I've stayed before some time ago and it's not the way I remember. The bathroom and rooms need a remodel l the walls were scuffed needs repainting there were stains on the furniture and the rooms are outdated

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Loved my stay

By

avril 21, 2021

club

Overall I stayed here just to get away and to be closer to a work meeting that I needed to attend the following day at 7am. The front desk was clean and had lots of sanitizer available. The receptionist was friendly and efficient. The room was great and Spacious. Now to think about it. My only issue would be that the room I stayed in had 2 TVs but only one remote and the one remote did not work for either tv. It was fine because I wasn’t watching tv but had to manually turn it on and off. Other than that minor thing my stay was great.

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