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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
97%
Recommander cet établissement

Impression générale

4,7

en fonction de 756 avis
97%
Recommander cet établissement

Ratings Breakdown

756avis

  • 5 Étoiles
    597
  • 4 Étoiles
    122
  • 3 Étoiles
    18
  • 2 Étoiles
    11
  • 1 Étoiles
    8

Nice stay

By

octobre 15, 2020

club

I did have a nice stay however the room was not cleaned to my satisfaction. there was used tuperware in the microwave and boogers on the wall.

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Amazing

By

octobre 13, 2020

This Candlewood is my favorite hotel to stay at! I love that the front desk has everything all set and good to go for me. Arianna is amazing at what she does. It’s nice to always see a friendly face. She always takes good care of me!

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Nice hotel

By

octobre 11, 2020

platinumelite

Great parking restaurants are close shopping close Etc

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Best ever overnight stay

By

septembre 26, 2020

Friendly staff members. Room is clean with full size refrigerator, sink, stove. Bathroom spotless with instant hot water , tub

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Hotel

By

septembre 22, 2020

First room was dirty, big chunks of hair on the carpet, toilet was not clean, bed made
very sloppily. We asked for different room and the front desk lady was very nice and helpful and she found us a new room. Little better and cleaner but for the money I would expect more. But the dog in the next room was just horrible, never stoped barking. All night long...

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The best hotel

By

septembre 19, 2020

I got there as a guest got to be a friend and left like family I look forward to going back it was a wonderful summer at the candle wood Horseheads NY

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My daughter loves the one bedroom suite!

By

septembre 19, 2020

club

My two year old daughter got so excited when we pulled out the couch bed and made a fort.. we both lived the open floor plan and we didn't even have to bring our own dishes, it came loaded with everything we needed. As I mentioned before I ended up losing my car keys and was so stressed out over it. The staff here made sure they gave me the extra time without being pushy to leave, for me to be able to find them. What a wonderful place and awesome staff! I work in the hotel industry and it's hard to find a place that hasbit all but your hotel sure does fit the bill! I'll probably be booking with you weekly on my trips home to see the family so I look forward to staying again!

Thank you!

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Business travel

By

septembre 18, 2020

Hotel was clean and quiet. Good value. When I called later to say I had been over billed they refunded me the difference no questions asked. Appreciate that.

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Welcoming and comfortable stay

By

septembre 09, 2020

From our greeting at check in to the greeter who sat in the lobby, i felt like we were staying with friends.
Hotel was clean, the suite met all our needs. There were no wash cloths available though. I'd definitely stay here again.

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Tcraig

By

septembre 05, 2020

club

The hotel staff was probably the nicest staff I have encountered in a while. They did such a wonderful job!

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Great place to stay

By

septembre 02, 2020

This is a great place to stay. Clean room,friendly staff,great location.

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Nice hotel

By

septembre 01, 2020

platinumelite

Nice hotel close to the finger lakes. I was able to use my IHG points.

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