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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.6

    based on 236 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    236reviews

    • 5 Stars
      175
    • 4 Stars
      45
    • 3 Stars
      8
    • 2 Stars
      5
    • 1 Stars
      3

    Feedback-Candlewood Suites

    By

    April 18, 2016

    club

    Excellent. Stay was fantastic!!!!! I would like to stay in Candlewood Suites in my next trips.. Thanks Candlewood. :)

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    OUTSTANDING SERVICE

    By

    March 30, 2016

    club

    We try to stay at the Candlewood Suites Horseheads - Elmira every time we are in town for an event at Elmira College where my son attends and plays baseball. Every time we receive OUTSTANDING service and the staff are always friendly, kind and attentive. I would HIGHLY recommend the Candlewood Suites Horseheads - Elmira to not only my family

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    Excellent Room and Service

    By

    March 17, 2016

    Friendly staff., excellent room, hotel was right off main hwy. They only dislike was there was no free continental breakfast

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    Great stay!

    By

    March 14, 2016

    club

    Considering that I did not have reservations, the staff was very accommodating

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    Home Away From Home

    By

    February 28, 2016

    club

    The front desk staff took it upon themselves to spread de-icer throughout the morning outside the front doors of the hotel, as well as in the parking lot, during a week of snow and ice. I also encountered housekeeping staff diligently cleaning between the lobby tiles with toothbrushes on their hands and knees! There was a great deal of snow and slush tracked into the lobby by guests during one week of my stay, yet the staff repeatedly cleaned the lobby, hour after hour, to keep everything sparkling.

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    Great service and very clean

    By

    February 21, 2016

    I am always pleased when I visit this particular hotel -- better than some other Candlewood Suites hotels I have stayed. In particular, the staff is GREAT!!

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    Great Place to Stay

    By

    February 18, 2016

    club

    A great hotel, great staff, They were extremely accommodating.

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    Excellent Place to Stay

    By

    December 27, 2015

    Friendly and courteous staff. Convenient location. Modern furniture. Clean.

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    Great Stay, Great value

    By

    December 21, 2015

    Beautiful room for the price. Very clean friendly staff.

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    Great location and great service.

    By

    December 15, 2015

    club

    This Candlewood Suites offered a great location to Horseheads.Elmira and the Mall area.

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    Great Hotel! Friendly staff

    By

    December 15, 2015

    club

    Me and my girlfriend went up to elmira to visit some family, we stayed at the candlewood suites. The hotel experience was an excellent one, the staff was extremely helpful. The hotel was clean, hardly any complaints to give. While in elmira we visited the corning glass museum. That was very nice as well, I highly recommend it if in the area!

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    Great Stay!

    By

    December 09, 2015

    I was impressed when I first checked in that I was given a nice goody bag complete with some snacks, a bottle of water and a hand written note from the general manager thanking me for choosing Candlewood. My only complaint about my stay with the blinking light on the smoke detector. It was located right above the bed and made falling asleep a little bit harder. This would NOT deter me from staying at Candlewood Suites again the next time I travel to Horseheads. Overall this is a great, clean hotel with friendly staff.

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