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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
85%
Recommander cet établissement

Impression générale

4,3

en fonction de 1029 avis
85%
Recommander cet établissement

Ratings Breakdown

1029avis

  • 5 Étoiles
    645
  • 4 Étoiles
    208
  • 3 Étoiles
    60
  • 2 Étoiles
    58
  • 1 Étoiles
    58

More space than a usual hotel room.

By

décembre 17, 2021

platinumelite

This room was more spacious than your usual hotel room and is a good value for the dollar. The staff at the front desk were more attentive to the phone guests and other tasks than they were to actual guests waiting in front of them. Linen should be changed before each guess arrives; pillow smelled like someone's hair products. Room maintenance needed.

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Will be returning

By

décembre 14, 2021

club

I really enjoyed myself; and will be returning soon , this time under different circumstances

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Change the name to Candlewood Stinks

By

décembre 11, 2021

This is the second time I have encountered intense offensive odors at a Candlewood property... once was due to pet odors and this time was food/cooking smells that permeated all areas of the hotel from the lobby all the way into my room.
On the good side, the hotel shower had excellent water pressure and the Queen bed and linens were very comfortable.

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Good hotel

By

décembre 11, 2021

Would recommend. There is no breakfast. Card reader on side of building intermittent. Room was excellent

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Beds great, sound proof to outside interstate

By

décembre 06, 2021

club

I would stay again without any second thoughts. The parking was plentiful and my room was clean.

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poor

By

décembre 02, 2021

bathroom horrible took tub 1 hour to drain front office acted nonchalant

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Dirty room

By

décembre 01, 2021

We put on app that we would have check-in around 10 pm. When we arrived, we called on the phone and waited a few minutes before call was answered and door was opened to check in. We got to the room and there were not enough towels. Front desk said to come down and get one but we were exhausted so we used hand towels instead. The room was dirty and there was a bag of nuts left on the floor. However the beds were clean and comfortable and bathroom appeared clean.

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Nope!

By

novembre 29, 2021

There was no staff at the door when I arrived from a long drive ready to lay down. The hallways were dirty (literally trash throughout like it hadnt been cleaned at all throughout the day). The room was nice, but the bathroom was dirty. There was hair in the sink. There was no staff at the front desk when I went to check out in the morning, ans the hallways were still dirty. I used my point for my room and I really wish I hadnt wasted them at that hotel honestly.

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Managers rude as ever

By

novembre 26, 2021

THIS IS THE WORST HOTEL I HAVE STAYED AT! WE BASICALLY HAD TO STAY AT THIS LOCATION AS WE NEEDED A RECLINER DUE TO BACK ISSUES AND IT WAS THE CLOSEST HOTEL TO WHERE WE LIVE WHICH IS AN HOUR AWAY. BOTH MANAGERS WERE EXTREMELY RUDE AND WHEN ASKED IF WE COULD HAVE THE CORPORATE NUMBER WE WERE TOLD IF THEY GAVE US THE CORPORATE NUMBER WE WOULD HAVE TO LEAVE THE HOTEL. SO WOTH HAVING 2 LITTLE ONES WITH US AND NOT VEING ABLE TO GO HIME DUE TO SE ISSUES WE WERE HAVING WITH OUR HOME WE CHOSE TO NOT GET THE CORPORATE NUMBER AS IF WE DID WE WOULD NOT HAVE ANYWHERE TO STAY. MY HUSBAND THEN CAME IN THE NEXT DAY AND HAS A LOT OF DRINKS AND FOOD IN HIS HANDS AND THE MANAGERS THEN TOLD HIM IN A RUDE WAY YOU BETTER NOT DROP ANY OF THAT ON MY FLOOR. THEY HAVE HORRIBLE CUSTOMER SERVICE SKILLS. WHEN WE FINALLY cHECKED OUT AND FOUND CORPORATES NUMBER OURSELF THE GENERAL MANAGER WHICH WAS ONE OF THE MANAGERS THAT WAS EXTREMELY RUDE MADE.TGE COMMENT WELL ALL.THATS GOING TO HAPPEN IS YOULL COMPLAIN AND GET A CALL BACK FROM ME. SO NEEDLESS TO SAY THEY CAN JUST GET AWAY WITH BEING RUDE TO CUSTOMERS WHENEVER THEY WANT

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Bad customer service

By

novembre 24, 2021

club

They do not give you room you booked and neither do they try accommodate you , prices is not what you booked and never received a email with reservations they kept saying they sent now I know why charged me 40 dollar more night. So I left went across street Hampton good full breakfast friendly staff.

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HOT MESS ROOM!

By

novembre 24, 2021

Better get a tetanus shot before staying in this shady dump.

Place is dirty, dingy, and disgusting.

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Decent Hotel

By

novembre 23, 2021

platinumelite

The outside appearance could use a remodel, but the hotel is conveniently located near shopping, food, the highway, and more.

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