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Guest Reviews
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83%
Recommend This Property
Overall Experience 4.2
83%
Recommend This Property
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Amazing pillows but room cleanliness not thorough enough
ByG D R S
December 01, 2023
Two stays in Nov 2023, 4 nights and two nights. The hotel is attractive and updated and the staff is friendly and attempts to be accommodating. I wanted to like this hotel with it's really comfortable mattresses and super comfy soft pillows, but the cleanliness level in essentially 3 of 4 rooms given during our two stays were not up to cleanliness standard one would expect.
The hassle of changing rooms on both stays was inconvenient.
The first room had an extremely overpowering musty smell. The second had a noticeable air freshener-like smell.
Both rooms given during our second stay were not enjoyable due to our frequently coming across hairs, spills and splashes, dried on food, etc. I cleaned much if it myself at the last room to make it sufficient for use due to limited room availability for an upcoming local sporting event.
We liked the options such as washers, exercise equipment, and the well organized mini store. The coffee provided there was hit or miss (too thin).
The bedroom/kitchens/bathroom able/chairs are in good condition and the room is lovely on first glance. However, enduring repeated issues with cleanliness levels makes me not want to take a chance on staying here again, sadly. I should not have to see the previous person's splashes, smears, hairs, etc. as mentioned above.
Twice, items requested to be waiting at the front desk upon our return for dinner, were not waiting there.
The new GM gave us a one night voucher for a future stay at that location.
Convenient and Affordable
BySLCastillo
November 29, 2023
While the hotel shows signs of age, the room was spacious, the appliances worked, and the staff was kind and professional. I would stay here again if I needed the convenience of a studio apartment on a longer trip.
Courteous staff
ByLT Coffee
November 29, 2023
The staff was courteous and professional. Always greeted you with a smile. The housekeeping staff was responsive to my needs. The room was spacious and all appliances worked properly. The facility was keep clean (inside and outside).
Open room and kitchen
ByAceWiible
November 20, 2023
The room space was nice and open. I would have preferred more seating other than just the bed. Comfortable and quiet.
Comfortable and clean
Byguyonthego
November 14, 2023
met expectations, and worth the price, good location for my business needs
Bed was comfortable, but room smelled.
ByOverworked123
November 12, 2023
The room smelled like someone cooked food and left it there for days. I tried to turn the air on to help, but it didn’t really do much to help. Didn’t feel clean for that reason. The bed was comfortable. The bathroom seemed to need recaulked as well.
The GM must go
ByAbsolute Motivation
October 30, 2023
I have 1.5 million subscribers on YouTube channel Absolute Motivation. 194 million views. I was about to expose the location but decided to let it go because the Ast GM came to the room and killed the Flys and removed the dead ones in the curtains. I didn't stay overnight. Paid for the room. Left and counted it a loss.
Good
ByMountain Man 1980
October 29, 2023
Good nice staff and I will be staying in this hotel in the future. This hotel was located in a accessible location to the interstate and with plenty places to eat in the area also was happy with the laundry facilities onsite
Great price
ByGrandma wayway
October 23, 2023
Great price, but didn’t get the beds we were expecting and indoor pool was too cold for the kids to swim in.
Fully furnished, good night sleep.
ByWCHJ
October 21, 2023
Late availability was a life saver. This was an unplanned but welcome stay. Great service and comfortable environment. I only stayed one night but would have been happy with an extended stay at this location. It's also in proximity to everything I could need.
Clean and comfortable
ByAnna 38
October 20, 2023
Quick overnight stay close to hospital and restaurants. Working amenities. Free laundry services. Working pool and hot tub.
Clean hotel and friendly staff
ByXoxodella
October 19, 2023
Would love if free breakfast was included but the room was clean and comfortable and staff were friendly. My stay was pleasant.