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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
73%
Recommander cet établissement

Impression générale

3,9

en fonction de 1092 avis
73%
Recommander cet établissement

Ratings Breakdown

1092avis

  • 5 Étoiles
    547
  • 4 Étoiles
    212
  • 3 Étoiles
    104
  • 2 Étoiles
    98
  • 1 Étoiles
    131

Absolutly Filthy

By

février 13, 2024

The stench of pet urine and the disheveled and ripped carpeting throughout the halls and stairwells made the stay miserable. My family dreaded going back to the hotel each day. The only positive is the staff was friendly on every interaction. This problem lies with owners and managers.

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Everything was Excellent as usual! Keep on Keeping On! The attention to detail is on point!

By

février 06, 2024

Don't change a thing you All are Top Notch! I feel very safe at locations! Thank you for looking out for my family at a

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Worst night EVER

By

janvier 31, 2024

Do not stay here. The room is large but not worth it. The refrigerator made a horrible noise all night and the tub dripped. Horrible pet walking area.

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Good Location, but Rooms in need of TLC

By

janvier 23, 2024

The front desk staff was pleasant and customer-oriented with a smile, other than that, there wasn't much to like about this stay.

The fitness room was well equipped however, there was no drinkable water of any sort available. The water fountain in the fitness room was not working and when I notified the front desk, they weren't aware of that.

The room that I stayed in (502) is in need of TLC as there are several missing artwork on the wall with just bare handing hardware on the wall. The drawers on the large chest under the TV is broken. It was initially not opening so I dug more into it to find out that it was placed on top of the rails to make it seem flushed however, it would not open nor would it allow the drawer above it to be opened.
On Sunday morning around 6am, as I walked out of my room and onto the stairway, I immediately felt a foul odor (more like dirty wet socks type of odor) as I proceeded to walk down the staircase, there was a man sitting on the stairwell taking a nap with his shoes off. I am about 90% sure that he was a homeless person. It was excruciatingly cold that morning so I felt it improper to rat him out to the front desk. When I returned back to the room in the afternoon the gentleman was no longer there however the strong foul odor was lingering and it was near impossible to stand there

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TERRIBLE EXPERIENCE

By

janvier 15, 2024

Upon my 12:20am arrival, my room #223 had ZERO sheets, ZERO blankets and ZERO pillows on the bed, ZERO towels in the room and a TERRIBLE odor of cigarette smoke. After transferring to a 3rd floor room at approximately 1:00am, I discovered trash/hard debris on the floor, hard plastic-like debris between the sheets, and worst of all…ROACHES in the bathroom (I have photos). Upon checkout, I presented the front desk woman with a towel-covered coffee cup with the roach inside of it. I had to discard all of my snacks…THIS HAS BEEN THE WORST HOTEL STAY I HAVE EVER HAD!!!!

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Roaches in room

By

décembre 28, 2023

Checked in room and discovered roaches, multiple . Didn’t seem to care about it, like it was a normal thing.

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stay elsewhere

By

décembre 23, 2023

A renovation is badly needed, but most of all it would be nice if there were standard items in all the rooms, the doors on the cabinets, dishwasher and room doors were filthy, broken or completely inoperable.

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Terrible news experience

By

décembre 17, 2023

Will not stay here again or recommend anyone to stay here

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Comfy and clean

By

décembre 12, 2023

Comfy clean room with a recliner! Absolutely loved the full size kitchen too! Excellent TV options and the bathroom was very spacious.

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A bad experience.

By

novembre 22, 2023

I alerted the staff my toilet was not working when I checked in. I was told the maintenance was not there, and was actually short-staffed. Nothing was done to either fix the toilet or move me to another room.

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Hotel stay

By

novembre 19, 2023

I was astonished to not see any toiletries not stocked up. Snack room was empty! Other residents were very loud and rude. The location was perfect near all restaurants and the Walmart. Just a little more effort into the hotel!

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A home away from home.

By

novembre 13, 2023

For A great feel away from home i couldn't ask for a better hotel to make me feel at home, staff was outstanding and housekeeping was amazing, so if you every in VA Beach stay here and feel like your home.

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