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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property

Overall Experience

3.9

based on 1083 reviews
73%
Recommend This Property

Ratings Breakdown

1083reviews

  • 5 Stars
    545
  • 4 Stars
    212
  • 3 Stars
    103
  • 2 Stars
    97
  • 1 Stars
    126

A bad experience.

By

November 22, 2023

I alerted the staff my toilet was not working when I checked in. I was told the maintenance was not there, and was actually short-staffed. Nothing was done to either fix the toilet or move me to another room.

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Hotel stay

By

November 19, 2023

I was astonished to not see any toiletries not stocked up. Snack room was empty! Other residents were very loud and rude. The location was perfect near all restaurants and the Walmart. Just a little more effort into the hotel!

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A home away from home.

By

November 13, 2023

For A great feel away from home i couldn't ask for a better hotel to make me feel at home, staff was outstanding and housekeeping was amazing, so if you every in VA Beach stay here and feel like your home.

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Helpful and friendly front desk staff, air conditioner output smelled like BO

By

November 11, 2023

If the room had simply been clean and the AC unit didn’t stink like a dirty armpit. I would rate very differently. The staff was helpful to accommodate fresh linen and tried to make me comfortable.

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Not worth it

By

October 31, 2023

Unless you like being assigned to a room with someone already in it, bugs everywhere (dead and alive), unclean rooms, and waiting over a hour to check-in, this hotel is not worth it

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Run down & dirty

By

October 30, 2023

Worst IHG property I have ever stayed in; run down and dirty. Bathroom had hair in it and the tub had mold. Lamps in the room where (oddly) unplugged. Despite being told that the two rooms we got were on the same floor that was not the case. Front desk neither attempted to fix this at check in nor apologized for the miscommunication.

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Room not clean

By

October 30, 2023

Did not enjoy the stay. Bugs all over the bathroom.

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Horrible

By

October 30, 2023

If you want a clean, roach free room. Stay elsewhere!

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Just barely acceptable

By

October 27, 2023

Gave me a room that was already occupied. Panty was not stocked. Common areas are not clean. Room was okay.

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Great Hotel

By

October 17, 2023

The staff was very friendly upon arrival and check in went smoothly. My room was what I expected and it was very clean and it had everything I needed in the bathroom. I was very pleased with my overall stay

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Good Location

By

October 16, 2023

Hotel staff was friendly at check-in. Alot of the Hotel items seems to be broken like the the big red line through the middle of the TV, I also had to purchase batteries for the TV remote. I mentioned the issues with the front desk. Nothing happened from the hotel to fix the issues. Rooms need to updated or repaired. I decided to stay at this location because of it's location to the jobsite.

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The room was well equipped with what we need if it was not I just called front desk and it was brought to me ASAP

By

October 08, 2023

The hotel was exceptional overall good location was great there was all kind of stores even in walking distance. I like football so sport bars were close. Small mall restaurants. The hotel outside was beautiful not noise in the hotel I loved quite time 9om to 7am.

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