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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.2

    based on 314 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    314reviews

    • 5 Stars
      179
    • 4 Stars
      72
    • 3 Stars
      23
    • 2 Stars
      21
    • 1 Stars
      19

    Norfolk

    By

    June 22, 2017

    platinumelite

    I like the HI group, it is my only hotel I use, this one issue will not change my choice of hotel group.

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    Favorite Hotel

    By

    June 19, 2017

    club

    Staff always nice, room always clean, never experience any problems!

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    Very good experience

    By

    June 15, 2017

    platinumelite

    My wife and I had a good experience at the hotel. One night so we didn't use a lot of the amenities. Good area, close to airport. Would highly recommend this hotel.

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    FRONT DESK

    By

    June 12, 2017

    club

    NEED TO KEEP SOME CASH ON HAND FOR THOSE WHO NEED CHANGE AND OR PAY THEIR BILL IN CASH.

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    tkoss75

    By

    June 08, 2017

    platinumelite

    Stay was short but hotel was clean and shuttle was used to get to airport

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    Candlewood

    By

    June 07, 2017

    club

    Floor sticky, no ice in entire building, room had musty smell, kitchen utensils and plates and pans,etc. we're pretty much absent in this suite. Staff was friendly and beds comfortable.

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    Worst housekeeping I have experianced

    By

    May 30, 2017

    I'm a 275,000 point Spire Member and they didn't see the importance to any housekeeping in my room during my 3 day stay. If this is how they service there highest reward members you might wish to stay elsewhere.

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    Overall not bad

    By

    May 26, 2017

    club

    There were no king size beds available so my husband and I crammed on a queen size bed. It was decent though.

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    Comfortable bed

    By

    May 25, 2017

    Iy hard to find to have a bed to make you sleep like u at home even though it was a queen and i have a king was great

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    A fine place

    By

    May 18, 2017

    club

    Glad to have a welcoming person behind the desk and a comfortable bed and clean room to greet me.

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    Great economic stay, with great amenities

    By

    May 16, 2017

    club

    The hotel staff itself was very friendly; reservations, cleaning service, check in and out.. great customer service. Rooms were clean, quiet and self-contained (kitchen allowed easy quick meals for my busy stay). Very affordable and accommodating!

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    Good

    By

    May 05, 2017

    platinumelite

    Good service and location
    Staff is very helpful, plenty of parking spaces, very convenient to grocery stores and restaurants
    Room could have been cleaner but overall good value

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