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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
87%
Recommander cet établissement

Impression générale

4.4

en fonction de 387 avis
87%
Recommander cet établissement

Ratings Breakdown

387avis

  • 5 Étoiles
    255
  • 4 Étoiles
    71
  • 3 Étoiles
    24
  • 2 Étoiles
    16
  • 1 Étoiles
    21

Disappointing

By

10月 18, 2020

I have stayed at candlewood suites before and never been disappointed. You can tell this hotel needs some updating. The furniture was worn. There was not adequate shampoo and conditioner.

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Great

By

10月 16, 2020

platinumelite

Staff was amazing. Room was thoroughly cleaned. Helped me any way I needed it.

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Very uncomfortable and Awful maintence

By

10月 13, 2020

It is the first time connection made with an individual that set precedence for future success.

The mind set at this Candlewood seems to be the following:

The guest is responsible for the management. This should be the reverse; The manage is responsible for the guest. It is the management's responsibility to maintain the hotel and not the guest.

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Good value, fair experience

By

10月 11, 2020

club

Good experience overall if you keep up the pressure on housekeeping to properly clean your room regularly.

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Staff is GREAT and bed was comfortable

By

10月 05, 2020

platinumelite

STAFF is AWSOME !! Great nights sleep. Beds comfortable. Property is clean and safe.

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Awesome Hotel but check-in experience could have been better

By

9月 22, 2020

club

The hotel was very nice one of the nicest I've stayed in. I would definitely come back again. However when I checked in first off the person who is checking me in thought I had bought the reservation through Priceline but when I told her I had not she told me that I had. Eventually she found my reservation. Plus she was not wearing a mask every time I saw her and this was about three times during the whole stay. Other than that everything went really smoothly and we'll definitely return

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Staff is AWESOME and beds are comfortable service is top notch !!

By

8月 01, 2020

platinumelite

From check in to check out my stay was very pleasant . I had great night's sleep the entire time I was there. The staff as always is top notch, any thing that you need they're always willing to help !

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Accommodating to my requests.

By

7月 20, 2020

The air worked a little
Too well. Had to cycle it off to heat the room
Back up a few times during the night

Had a plugged Kitchen sink that was fixed immediately

The bath tub dripped. Gave the room an overall not so kept up feeling.

Overall we had a good experience but did not realize there wasn’t a pool.

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Nats everywhere

By

7月 17, 2020

club

The bathtub had nats in it. I did not sleep good. I was constantly itching. The corkscrew for wine was very rusted.

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Aweful room

By

6月 23, 2020

The room was not prepare - no comforter on the beds, no shower curtain, no toilet paper. Mold on the ceiling above the shower.

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Covid 2020

By

4月 27, 2020

When we first checked in I realized I would be cleaning my own room. Piles of dirt and food in the kitchen corners, food spilled down the front of cupboards and an pile of hair and nastiness in between the sink and fridge. Took a bit to get the room clean but fir the remainder of the stay not too bad. We didnt get HBO because our rooms had the wrong tv??? And the laundry was always a mess. But we stayed to ourselves and really had no other problems. A few of the staff were helpful and the rest forgot about you as soon as you were out of sight. The hotel needs an update but are super pet friendly. Too bad most owners dont know how to clean up after their pets though. I reccomend the hotel for longer stays. Thanks to Maureen and Lindsey our stay was made enjoyable.

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Long stay.

By

4月 14, 2020

For almost 3 months I stayed at this hotel. First the most part it was uneventful. However the issues that were brought seemed to fall short of being attended to. The laundry area was always dirty. The back door never locked. The elevator would always shimmy or do a sudden small drop at floors. Garbage piled up at the floor garbage cans .
And I also never received my IHG points even after I called personally. And never got a good answer why the 2 rooms we occupied didnt get HBO.

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