 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
72%
Recommander cet établissement
Impression générale 3,8
72%
Recommander cet établissement
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Infested, Dirty, and No restaurant
ByLeckyde
janvier 21, 2023
There was a large amount of trash and dirt in the halls that needed vacuumed. The trash remained there the entire stay. One spill remained in the elevator for 2 days. Our room was not renovated recently, had thick dust on the headboard, and contained over 2 dzn brown, winged bugs. My toothbrush was ruined by them. Staff did not have a replacement toothbrush and offered no solution to the infestation. The website said there was a restaurant and there was not. If I weren't used to camping and hadn't used points, I would have demanded my money back. Don't pay money to stay here.
Comfortable
ByMBiyd
janvier 19, 2023
The room was very comfortable and a great price! Definitely a keeper of places to stay in the area.
What a Dump!
ByDynamed
janvier 15, 2023
What a dump. The room was rundown. Had a long crack on kitchen counter, carpet seemed uncleaned, noisy and hallways unkempt. No safe in room. TV remote (GE) did not match obsolete TV(LG) and hard to operate—front desk had to press button on TV. Unsteady desk creaks when moved and one of the bed lights did not work most
of the time. Laundry room was filthy and had one broken dryer.
No recognition of Platinum status on checking. The person was very inattentive and indifferent. Got a charge for free nights on bill. Had to call three times to get it corrected and removed! Sloppy.
I had Room 106 on the first floor--avoid!!!!!
Terrible service. Floor had stains, bedding had stains, bath/shower had chips and could see the interior under the outside coating
ByDcaleb89
décembre 25, 2022
Would not recommend this hotel what so ever! Front desk was not friendly. Gave me my key and that was it. I didn’t complain because it was a place to stay and we just drove 14 hours. But my recommendation is find another hotel. Stayed at lots of IHG hotels and this was the worst!!
Deceptive Description
ByLoyalTee
décembre 15, 2022
I was deceived by some either outdated photos or some great imagery artist. I travel a lot and I've stayed at various hotels in different cities and states. Of them all, this location did NOT give me a feeling of being a guest of the IHG chain! In fact, it portrayed more of a low-budget, knock-off motel feel. If it was not for the location and most of the hotels in the area being booked up, I would've changed my stay location. Many improvements are needed at this location; however, I will not venture out to stay again any time soon to see if they are implemented.
Great place
ByRusty a
décembre 01, 2022
This motel is close to alot of things to do and shop. Savannah is a short 15.min drive outlet malls and restaurants are walking distance. Large comfortable room at the end of a quiet road. I will stay there again thanks
My stay here was “ok” at best.
ByTru07
novembre 01, 2022
Very slow with rectifying issues with rooms. I stayed for 14 days and my room was never refreshed or cleaned. I did it myself.
Dirty Hotel. Not worth the money/points
ByRayW1
octobre 26, 2022
I've been an IHG Platinum Elite member for almost 2 years, and in that time I have NEVER had a bad experience with any of IHG's hotels...until now. For a "3-star" hotel it felt incredibly grimy.
The room had visibly stained, smelly, filthy sheets. Brought it to front desk's attention. Guy at front desk said he had no other rooms available, but offered to come up to the room to take a look at the sheets and replace them. After looking at the bed he offers to move me into another room. The second room was clean but the bed was like a rock and it was difficult to sleep as the replacement room was on the first floor by the laundry room, so it was nonstop noise and children screaming throughout the night.
Overall a very uncomfortable stay and I did not appreciate being lied to by the front desk. The lady who checked me in was a total sweetheart, though.
Yucky
Byjanazee
octobre 15, 2022
Your website states that there is a free airport shuttle, however, upon arrival, I learned that there not a shuttle because they could not find drivers! YOU MUST UPDATE YOUR WEBSITE TO REFLECT THIS! I would have never stayed there had I known there was no shuttle, but I was already locked in with the reservation!
Disgusting
ByJak23333
octobre 11, 2022
Hotel was not clean!. I Do not Recommend this location.
Any port in a storm, but this hotel should be a last resort !
ByHookiss
septembre 30, 2022
I understand the hotel is under renovation, however a hotel in this overall condition and level of service should be closed during the renovation process to avoid losing rated IHG loyal guests. If the level of service and condition of this hotel is meeting IHG standards, you must be lowering them.
Worst experience ever
ByDebM
septembre 06, 2022
When we arrived it was pouring down rain and there was not a covered entrance. The hotel room smelled like curry and needed to be deodorized and when we asked the cleaning staff for some Lysol, they quickly said they do not speak English in perfect English. Some of the hotel was under renovations and quite a mess. The hotel is old the rooms are run down, the hotels are dingy white instead of white and we went out and purchased Lysol and towels. This has been the worst IGH experience we’ve ever had and if everywhere else in the Savannah area had not been booked due to the holiday weekend, we would have left.