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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
70%
Recommend This Property

Overall Experience

3.8

based on 970 reviews
70%
Recommend This Property

Ratings Breakdown

970reviews

  • 5 Stars
    443
  • 4 Stars
    199
  • 3 Stars
    94
  • 2 Stars
    111
  • 1 Stars
    123

This place is a disaster - don't go there

By

June 02, 2023

This property is an embarrassment to the IHG brand. I understand that it is undergoing renovations. BUT, there was never anything stating that when we booked. They had stopped cleaning both the outside and the inside public spaces while this was going on. The parking lot had hundreds of pieces of broken up furniture in it. The hallways had not be vacuumed and were full of trash and dirt. It smelled horrible. All of the outside trash and cigarette receptacles were overflowing so trash was just blowing around.

The curtains in the room were half hanging off the windows, the furniture was stained and had things stuck to it - the whole thing was beyond belief. They should have closed down for the reno if they did not intend to maintain the property while doing it. ICK!

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Weekend trip

By

May 23, 2023

Great hotel, would definitely stay again. Staff was friendly and accommodating. Look forward to seeing renovation completed.

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Layover pit stop

By

April 05, 2023

The hotel has pool, washer/dryer, mini gym, and BBQ area. The hallways and rooms do show some wear and tear and should be cleaned/updated. Room had mini fridge and desk area. Prices do skyrocket for the weekends, so please be mindful of timely booking.

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Quiet and Comfy

By

March 18, 2023

Other than not being recognized as Gold Elite and an expensive Cupboard. The hotel was great. I was there for one night before a military flight out of Savannah. Bed was comfy and environment was quiet. I’d definitely stay there again and recommend this property to other customers.

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Do not stay here

By

March 18, 2023

Hotel is getting remodeled under construction. Until they get the carpets changes and the construction renovations complete, you can see how bad this places conditions are. I left for another hotel after a few days into my 30 day local hotel stay. IHG should keep this place closed until it's all done but we know it's all about the money.

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Convenient but not a very good stay

By

March 01, 2023

Was very disappointing with no breakfast, very much under construction, and very not cleanliness, also hotel staff was cooking something that just made the whole lobby stink, would've preferred to stay at a Holiday Inn Xpress

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Comfortable bed

By

February 28, 2023

The room was over all great and everything I can not complain at all

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Bad experience

By

February 20, 2023

The tub was dirty… the stove an absolute mess… I have photos

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Infested, Dirty, and No restaurant

By

January 21, 2023

There was a large amount of trash and dirt in the halls that needed vacuumed. The trash remained there the entire stay. One spill remained in the elevator for 2 days. Our room was not renovated recently, had thick dust on the headboard, and contained over 2 dzn brown, winged bugs. My toothbrush was ruined by them. Staff did not have a replacement toothbrush and offered no solution to the infestation. The website said there was a restaurant and there was not. If I weren't used to camping and hadn't used points, I would have demanded my money back. Don't pay money to stay here.

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Comfortable

By

January 19, 2023

The room was very comfortable and a great price! Definitely a keeper of places to stay in the area.

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What a Dump!

By

January 15, 2023

platinumelite

What a dump. The room was rundown. Had a long crack on kitchen counter, carpet seemed uncleaned, noisy and hallways unkempt. No safe in room. TV remote (GE) did not match obsolete TV(LG) and hard to operate—front desk had to press button on TV. Unsteady desk creaks when moved and one of the bed lights did not work most
of the time. Laundry room was filthy and had one broken dryer.
No recognition of Platinum status on checking. The person was very inattentive and indifferent. Got a charge for free nights on bill. Had to call three times to get it corrected and removed! Sloppy.
I had Room 106 on the first floor--avoid!!!!!

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Lose to I95 and restaurants

By

January 09, 2023

I didn’t feel like this hotel maintains sanitization standards. I’m currently going through chemo treatment and the level of cleanliness was not there. Dishes were still in the dishwasher and the bathroom floor was black were in the corners the tile was white. Cleanliness standards needs to be improved to ensure customer safety. A warning on the door that states they are not responsible if you get covid and have adverse reactions isn’t enough they need to take the proper steps to make sure that their hotel is clean. I don’t know if they even offered a breakfast continental or not or what amenities were available.

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