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宾客评论

我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。

评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.3

基于 1254 评论
88%
推荐此酒店

Ratings Breakdown

1254评论

  • 5 星级
    740
  • 4 星级
    309
  • 3 星级
    94
  • 2 星级
    59
  • 1 星级
    52

Great

By

2021 四月 22

club

Everything was great
Nice and clean
Organized and COVID protocols followed
Very impressed

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Stay review

By

2021 四月 20

club

This stay was horrible room was dirty, arrived no toilet tissue or soap spots that were yellow on blankets

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A good nights sleep

By

2021 四月 20

club

We slept very well at this hotel. The bed was the most comfortable and we got a good nights sleep.

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Hotel

By

2021 四月 20

Was good and nice and clean and service was good and the room smelled good and was cool

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Poor

By

2021 四月 18

Not very clean hotel!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Great service & Comfortable with Convenient Shuttle to CLE

By

2021 四月 03

platinumelite

This hotel is my "go to" option when flying out of CLE. The 24/7 shuttle service every 30 minutes is excellent. Their Stay & Park rates beat other area parking lot options. The hotel accommodations are very comfortable and the management has been excellent in responding to reasonable guest requests! Highly recommend!!

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Incidental Credit Card Charges

By

2021 四月 01

Even though I used my IHG points for the stay, I was required by the hotel to submit to a HOLD charge on my credit card for "incidentals". The total charged my IHG credit card $29.38. And I was told the charge would go away if I did not have any incidentals charged during my stay. The charge did not go away! It is no longer a "Hold" but is a charge. I have called the hotel 3 times and am told it will go away eventually. 3 phone calls to the hotel and 15 days later the charge has not been reversed. I have contested the charge with my CC company (which by the way is the IHG credit card).
As an IHG member with an IHG credit card, I find this practice to be very demeaning! If you do not watch your credit card charges closely, I would not recommend this hotel.

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Fun

By

2021 三月 31

club

It was a really nice hotel and stay but the night sleep was very uncomfortable. It was very dry and i couldnt not sleep throughout the night

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an average experience

By

2021 三月 29

club

the room was fine overall but there were a few small rough spots throughout the room. mostly just signs of age, wear and tear hastily repaired over the years. I really cant complain but not something I can rave over either.

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First Time in Strongsville

By

2021 三月 28

Summing up what texts I presented in the survey, our stay was a pleasant one, except for the checking in and checking out issues already mentioned.

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Hot rooms

By

2021 三月 24

Nice place but for multiple night stay not going back

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Best for park 'n fly

By

2021 三月 23

club

Excellent service from check-in, to shuttle scheduling, to the shuttle driver himself!

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