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Crowne Plaza logo
View prices
Stay relaxed in our sauna area
Our Fitness Room - open 24/7
Stay fit in our well-equipped Gym
Search for a nice souvenir in our Gift Shop
Gift Shop - the right place for little souvenirs
Visit our Gift Shop to find a small souvenir
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Crowne Plaza Hamburg City Alster Amenities

Hotel features

Ev chargers
Ev chargers
Fitness centre
Fitness centre
On-site parking
On-site parking
Pet Friendly
Pet Friendly
2 On-site restaurants
2 On-site restaurants
Spa
Spa
Smoke-free hotel
Smoke-free hotel
Wi-fi
Wi-fi
Ev chargers
Ev chargers
Fitness centre
Fitness centre
On-site parking
On-site parking
Pet Friendly
Pet Friendly
2 On-site restaurants
2 On-site restaurants
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At this hotel

Hotel information

  • Front desk: 49-40-228060

  • Reservations: 

  • Email: Reservation@crowneplazahamburg.com

  • Check-in: 3:00 pm

  • Check-out: 12:00 pm

  • Late check-out available​

  • Minimum check-in age: 18

  • Total floors: 7

  • Total rooms: 291

  • Accessible rooms:  1

  • Languages spoken: German, English, Spanish, French, Portuguese
  • Credit cards accepted: American Express, Diners Club, MasterCard, Visa
For your convenience

  • Connecting rooms available

  • Onsite convenience store

  • Room Service

Pet policy
  • Only dogs allowed

  • Pet fee per night: 15 EUR

Accessibility

  • Restaurant seating

  • Vanity

  • Toilet cubicles

  • Registration desk

  • Public restrooms

  • Public facilites

  • Elevator access to all levels

  • Elevators are ADA compliant

  • Accessible room details

Kids activities and services

  • Children's activities offsite

  • Hours of operation: -

  • Elliptical Machines
    Free Weights
    Rower
    Stair Stepper
    Stationary Bicycle
    Treadmill

  • Red Golf
    Located off-site
    Driving range off-site
    Putting green off-site

    The red Golf in Hamburg Moorfleet, only 10 minutes far away from the town center. This plant offers a comprehensive offer for beginners and progressing. There is a 9 hole golf course, a putting green, a driving range and training facilities.

    Phone: 49-40-7887720

Parking

  • Controlled access to parking

  • Parking at a charge: 29 EUR

  • The In-house garage offers 130 parking spaces. The garage has a height of 2 meters. Parking fee per day is €29. The parking facilities available in front of the hotel, 9 parking spaces, cost €29 per day and €3.50 per hour.

  • Car parking available

Accessible parking

  • Flat terrain between parking and entrance

  • Number of wheelchair accessible parking spaces: 72

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop-off point adjacent to entrance

EV charging

  • 2 spaces available

  • Our hotel garage is equipped with two parking spaces where our hotel guests can recharge their electric vehicles free of charge
Airport shuttle
  • Hamburg Airport Helmut Schmidt (HAM)
    Shuttle not available

Business services

  • Business services

  • Fax services

  • Printing services

  • Shipping services

Housekeeping and laundry​

  • Dry cleaning pickup or laundry valet

  • Same-day dry cleaning

Concierge services​
Other services​​​

  • Doctor on call

  • Foreign currency exchange

  • Messenger service

  • Secretarial services

  • Storage space available

  • Wake up calls

Sauna

Pet policy image

Crowne Plaza Hamburg - City Alster pet policy

Dogs are allowed in public area if kept on a leash but not allowed in the restaurant. Guide dogs are free of charge and for other dogs staying in a guest room a charge of EUR 15.00 per day and dog applies.