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Crowne Plaza Hamburg - City Alster

Amenities & Services

Hotel Information

Hotel Information

Check-In | Check-Out

  • Check in time: 3PM
  • Check out time: 12PM
  • Minimum check in age: 18
  • Late Check Out Available
  • Early Check-In Available

Pet Policy

  • Pets are allowed
  • Guide dogs/service animals are allowed
  • Pet amenities available
  • Pet walking area available

Parking & Transportation

  • Car Parking Available
  • Complimentary Daily Self-Parking is not available
  • Self-Parking Fee: 22 EUR
  • Valet Parking is not available
  • In-house garage offers 130 parking spaces. The garage has a height of 2 meters. Parking fee per day is €22. Parking facilities available in front of the hotel, 9 parking spaces, cost €15 per day and €2 per hour.

Languages Spoken By Staff

  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

Credits Card Accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa

Hotel Features

Hotel Features

On-Site Pool

On-Site Fitness Center

Hours:  -

  • Elliptical Machines
  • Free Weights
  • Rower
  • Stair Stepper
  • Stationary Bicycle
  • Treadmill
  • Dining

    We’re ready to refuel when and where you are. Enjoy a variety of food and drink options throughout the day, from fine dining to lighter meals at our full-service, on-site restaurant and lounge. Work or relax at your leisure with convenient in-room dining.

    On-Site Spa

    Meetings & Events

    • 9 meeting rooms 
    • Largest room capacity: 190
    • Total area of meeting space: 5651 sq ft

    Business Services

    Business Services

    Business Center

    • Business Services are available


      Hotel Accessibility

      Hotel Accessibility

      Accessible Guest Room Accommodations

      • Wheelchair Accessible Rooms Available
      • Accessible Door Locks
      • Guest Room Furniture Can Be Rearranged
      • Emergency Cord/Button in Bathroom
      • Emergency Cord/Button in Bedroom
      • Grab Bars and Tall Toilets Available
      • Adequate Clear Turning Space in Bathrooms
      • Tub with Grab Bars
      • Handheld Shower with Hose
      • Safety Bar in Shower
      • Accessible Bathroom Controls

      Accessible Parking Details

      • Wheelchair Accessible Parking Spaces: 72
      • Ramp Access to Property
      • Ramp Access to Hotel Bar/Lounge
      • Ramp Access to Hotel Restaurant
      • Parking Drop Off Point is adjacent to entrance

      Wheelchair Accessibility

      • N/A

      Accessible Hotel Features

      • The following public areas are accessible:
        -Public Toilets
      • Lift Access to All Floors
      • Lifts Are ADA Compliant
      • Lift near Accessible Rooms

      Hearing Accessibility

      • Visual Alarms or Alerts
        -Guest Rooms
      • Hearing-impaired Services
      • Staff Proficient in Sign Language

      Vision Accessibility

      • Audible Alarms in Hallways