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Crowne Plaza by IHG Hamburg - City Alster Homepage
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Stay relaxed in our sauna area
Our Fitness Room - open 24/7
Stay fit in our well-equipped Gym
Search for a nice souvenir in our Gift Shop
Gift Shop - the right place for little souvenirs
Visit our Gift Shop to find a small souvenir
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Crowne Plaza Hamburg - City Alster Amenities

Sustainability

Great news! We are Green Key certified. This Green Key stands for our establishment’s promise to its guests that by opting to stay with our establishment, they are helping to make a difference on an environmental and sustainability level.

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Hotel features

  • Daily housekeeping Daily housekeeping
  • Ev chargers Ev chargers
  • Fitness center Fitness center
  • On-site parking (29 EUR / day) On-site parking (29 EUR / day)
  • Pet-friendly (15 EUR / night) Pet-friendly (15 EUR / night)
  • 2 on-site restaurants 2 on-site restaurants
  • Spa Spa
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Fitness partnership Fitness partnership
  • Daily housekeeping Daily housekeeping
  • Ev chargers Ev chargers
  • Fitness center Fitness center
  • On-site parking (29 EUR / day) On-site parking (29 EUR / day)
  • Pet-friendly (15 EUR / night) Pet-friendly (15 EUR / night)
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At this hotel

Hotel information

  • Front desk: +49-40-228060

  • Reservations: 

  • Email: Reservation@crowneplazahamburg.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 7

  • Total rooms: 291

  • Accessible rooms:  1

  • Languages spoken: German, English, Spanish, French, Portuguese
  • Credit cards accepted: American Express, Diners Club, MasterCard, Visa
Accessibility

  • Restaurant seating

  • Vanity

  • Public stalls

  • Registration desk

  • Public restrooms

  • Public facilities

  • Elevator access to all levels

  • Elevators are ADA compliant

  • Accessible room details
For your convenience

  • Connecting rooms available

  • Onsite convenience store

  • Room service

Kids activities and services

  • Children's activities offsite

  • Hours of operation: -

  • Elliptical machines
    Free weights
    Rower
    Stair stepper
    Stationary bicycle
    Treadmill

  • Red Golf
    Located off-site
    Driving range off-site
    Putting green off-site

    The red Golf in Hamburg Moorfleet, only 10 minutes far away from the town center. This plant offers a comprehensive offer for beginners and progressing. There is a 9 hole golf course, a putting green, a driving range and training facilities.

    Phone: 49-40-7887720

Parking
  • The In-house garage offers 130 parking spaces. The garage has a height of 2 meters. Parking fee per day is €29. The parking facilities available in front of the hotel, 9 parking spaces, cost €29 per day and €3.50 per hour.

  • Controlled access to parking

  • Parking at a charge: 29 EUR

  • Car parking available

EV charging

  • 2 spaces available

  • Our hotel garage is equipped with two parking spaces where our hotel guests can recharge their electric vehicles free of charge
Airport shuttle
  • Hamburg Airport Helmut Schmidt (HAM)
    Shuttle not available
Parking facility

  • Off-site

  • Outdoor

  • COVERED

  • 130 total parking spaces

Accessible parking

  • Flat terrain between parking and entrance

  • Number of wheelchair accessible parking spaces: 72

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

Sustainability Certification

  • Our hotel has a third-party sustainability certification.

    Certifications: Green Key Global

Business services

  • Business services

  • Fax services

  • Printing services

  • Shipping services

Housekeeping and laundry​
  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

  • Same day dry cleaning

Concierge services​
Other services​​​

  • Doctor on call

  • Foreign currency exchange

  • Messenger service

  • Secretarial services

  • Storage space available

  • Wake up calls

Pet Policy
  • Dogs are allowed in public area if kept on a leash but not allowed in the restaurant. Guide dogs are free of charge and for other dogs staying in a guest room a charge of EUR 15.00 per day and dog applies.

  • Pet fee per night: 15 EUR

  • Pet weight limit: No weight limit per pet

  • 2  pets allowed

  • Pets allowed: Only dogs allowed

Pet facilities

  • Pet walking area

Pet amenities
  • We could offer for your pet a pig's ear, mini meat balls, a blanket and 2 dog bowls.

Sauna

Pet policy image

Crowne Plaza Hamburg - City Alster pet policy

Dogs are allowed in public area if kept on a leash but not allowed in the restaurant. Guide dogs are free of charge and for other dogs staying in a guest room a charge of EUR 15.00 per day and dog applies.
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