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Crowne Plaza Hamburg - City Alster

Amenities & Services

Water refueling station in the hotel lobby available 24/7, every room is equipped with a tea & coffee kettle, the Market Place where guests can purchase 24/7 drinks and snacks, Sauna & gym facilities.

Hotel Features

On-Site Pool

On-Site Fitness Center

On-Site Spa

The warmth of both the 60 degrees and 90 degrees sauna is ideal for relaxing your head and muscles. There is also a relaxation room with a pleasant atmosphere for regeneration.


  • Sauna
  • Spa Phone:

    49 40 228060

    Meetings & Events

    • 9 meeting rooms 
    • Largest room capacity: 190
    • Total area of meeting space: 5651 sq ft

    Business Services

    Business Center

    • Business Services are available


    Hotel Information

    Check-In | Check-Out

    • Check in time: 3PM
    • Check out time: 12PM
    • Minimum check in age: 18
    • Late Check-Out Available
    • Early Check-In Available

    Pet Policy

    • Guide dogs/service animals are allowed
    • Pet Fee per Night: 15 EUR
    • Pet amenities available
    • Pet walking area available
    • Dogs are allowed in public area if kept on a leash but not allowed in the restaurant. Guide dogs are free of charge and for other dogs staying in a guest room a charge of EUR 15.00 per day and dog applies.

    Parking & Transportation

    • Car Parking Available
    • Complimentary Daily Self-Parking is not available
    • Self-Parking Fee: 26 EUR
    • Valet Parking is not available
    • The In-house garage offers 130 parking spaces. The garage has a height of 2 meters. Parking fee per day is €26. The parking facilities available in front of the hotel, 9 parking spaces, cost €15 per day and €3.50 per hour.

    Languages Spoken By Staff

    • Dutch
    • English
    • French
    • German
    • Portuguese
    • Spanish

    Credits Card Accepted

  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Hotel Accessibility

    Accessible Guest Room Accommodations

    • Wheelchair Accessible Rooms Available
    • Accessible Door Locks
    • Guest Room Furniture Can Be Rearranged
    • Emergency Cord/Button in Bathroom
    • Emergency Cord/Button in Bedroom
    • Grab Bars and Tall Toilets Available
    • Adequate Clear Turning Space in Bathrooms
    • Tub with Grab Bars
    • Handheld Shower with Hose
    • Safety Bar in Shower
    • Accessible Bathroom Controls

    Accessible Parking Details

    • Wheelchair Accessible Parking Spaces: 72
    • Ramp Access to Property
    • Ramp Access to Hotel Bar/Lounge
    • Ramp Access to Hotel Restaurant
    • Parking Drop Off Point is adjacent to entrance

    Wheelchair Accessibility

    • N/A

    Accessible Hotel Features

    • The following public areas are accessible:
      -Public Toilets
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Hearing Accessibility

    • Visual Alarms or Alerts
      -Guest Rooms
    • Hearing-impaired Services
    • Staff Proficient in Sign Language

    Vision Accessibility

    • Audible Alarms in Hallways