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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.1

based on 740 reviews
79%
Recommend This Property

Ratings Breakdown

740reviews

  • 5 Stars
    390
  • 4 Stars
    164
  • 3 Stars
    81
  • 2 Stars
    63
  • 1 Stars
    42

Best stop for a business trip

By

28 April 2017

platinumelite

Loved it! Service all around was excellent. The front desk staff was helpful with any type of information I requested. The drinks and eats at the lounge were excellent.

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Downtown beats the Burbs

By

27 April 2017

club

I have been going to KC for years and never stayed DT before .
It was great walking to some fine restaurants. Hotel was in a great location. I loved it.

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NO HOT WATER FOR TWO DAYS OF MY STAY AT THIS HOTEL

By

26 April 2017

I stayed at a room on 27th floor. I did not have running hot water in the room for two days!

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mixed bag

By

26 April 2017

club

Room was nice in design but had too many problems. Great view! Staff was great. room service was good for appetizers bad for entrees.

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Crown Plaza, Kansa City

By

25 April 2017

Very nice atmosphere, friendly staff, several dining options, VIP lounge was great

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Volleyball Stay

By

24 April 2017

club

Room was excessively priced but overall provided a comfortable night's rest.

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KC Downtown

By

24 April 2017

Great location, quiet property. Great value. Front desk day staff is average. Lounge staff is great.

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What happened to the water???

By

23 April 2017

Absolutely no water coming from shower on last morning of stay!!! Absolutely no hot water coming from sink, only cold water.
Called downstairs and was told problem would be fixed in 10-15 mins. 45 minutes later , still NO water. Was not able to shower an had to leave hotel for an event without showering.
Came back to hotel, problem fixed but only 2 of the 4 of us were able to shower because water seemed like it was about to go out again.

Bad experience!

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Business as Usual

By

22 April 2017

club

Crowne Plaza is my company's preferred hotel for business stays. And for good reason. The staff is always friendly, courteous, and attentive. The rooms are very neat and clean and ideally set up to conduct business.

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Bleh

By

21 April 2017

club

Old, loud, and dark. That pretty much sums it up. Would have been nice to warn me 500 volleyball players were taking over the hotel during my business trip.

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Comodidad y tranquilidad

By

21 April 2017

Excelente experiencia, muy accesible a lugares de comida diversa y los empleados son muy atentos para las necesidades del huésped.

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Friendly staff and comfortable room

By

20 April 2017

Very close to downtown activities, comfortable, safe, very friendly staff.

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