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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1340 reviews
97%
Recommend This Property

Ratings Breakdown

1340reviews

  • 5 Stars
    1085
  • 4 Stars
    190
  • 3 Stars
    42
  • 2 Stars
    15
  • 1 Stars
    8

Great Place to Stay

By

19 November 2019

It was a good place to stay for a few days. It was clean, updated, and the staff was friendly and helpful.

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Great Hotel

By

19 November 2019

club

Very nice hotel, great amenities, good food, and great customer service.

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Always a great time!

By

18 November 2019

club

I enjoyed dinner and breakfast at the Bourdeaux restaurant. I loved the staff. I really enjoy being able to swim for 24 hours. And the king-sized bed was so relaxing.

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Crowne Plaza

By

18 November 2019

Great stay, clean hotel. Greeted with friendly staff, the restaurant staff are very friendly. All involved are very kind.

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Still the place I like most to stay in the area

By

17 November 2019

I have a rotation of hotel that I stay at and this property is by far my favorite.
Staff is friendly and helpful. Rooms are clean, cosy and comfortable. Internet service sometimes is a bit slow but always usable.

Good solid choice for business travelers to Lansing.

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Comfortable bed but needs some updating

By

16 November 2019

club

Great experience overall, but the door to the room was sticking and looked to have been pretty worn. Staff in the restaurant was very accommodating.

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I should have been wearing a CROWN!

By

16 November 2019

This is the BEST location to stay at when in the area. Close to everything, clean, great beds offer a wonderful night of sleep. Staff are always accommodating and did I mention how clean it always is? Fresh baked cookies and milk around 8pm, be sure to tip...it’s worth it.

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Excellent experience

By

16 November 2019

club

Excellent service and. Friendly people. Love the new lobby look.

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GREAT PLACE TO STAY

By

14 November 2019

The accommodations at the Crowne Plaza are great. The room was clean, nicely decorated and very comfortable. The staff was so helpful and friendly. I enjoyed having the water with lemons in the area by the elevators and the delivery of cookies and milk in the evening! The location is also convenient to both the airport and to the interstate system.

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Great staff and clean rooms

By

14 November 2019

club

I always choose to stay at the Crowne Plaza when in Lansing...never disappointed in the value of the rooms or the friendly staff. Only disappointment has been the quality of the food in the restaurant. I ordered the Filet and it just wasn't the quality I was expecting for the price. Waiter was friendly and dessert was great, however I will consider going out to eat next time.

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Comfortable and great service

By

14 November 2019

We have attended our General Assembly here every year for the last eight years. We have enjoyed every year at the Crowne Plaza. The service is always great and the hotel rooms are pleasant and clean. Having stayed in many hotels over the years, I have given this high rating based on stays elsewhere under similar circumstances.

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Stay

By

13 November 2019

club

Nice building with easy expressway access. Fast and easy check-in. Clean rooms but the usual hotel noise as neighboring rooms came and went. Too much light from outside and around the door for this dark room preference sleeper.

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