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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 1141 reviews
85%
Recommend This Property

Ratings Breakdown

1141reviews

  • 5 Stars
    686
  • 4 Stars
    238
  • 3 Stars
    110
  • 2 Stars
    67
  • 1 Stars
    40

Pleasantly surprised!

By

20 November 2019

club

I was looking for a standard hotel. The layout and all the people that worked there made the stay very comfortable.

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Perfect Hotel!

By

18 November 2019

club

I was in town for the weekend at a conference at Stanford and chose the Crowne Plaza as my hotel. I am so happy I did ,I have absolutely zero complaints. The beds were very comfortable, The room and bathroom were very clean and nice, the grounds were beautiful the staff was friendly and professional, easy check in easy check out

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ID

By

17 November 2019

club

数値が小さいのでチェックイン時にIDを伝えづらい。文字を大きくする、コードなどに対応するなど、アプリの改善をお願いしたい。

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各方面都还不错

By

16 November 2019

club

各方面都很好,不过个人认为性价比还可以再好一点,然后一楼房间没有窗户不太方便

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Motel experience from a self-labeled luxury brand

By

13 November 2019

platinumelite

The hotel has a great exterior that looks like it would be a great experience.

Overall experience was not “upscale” as described by crowne plaza themselves. The room was like a motel with a window that opened onto a walkway where others could look in. The bathroom and the decor were dated. The shampoo etc, seemed low quality so I used my own,

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Great for a weekend in Palo Alto

By

12 November 2019

Had to come into town for some work/visiting friends. Enjoyed my stay overall. Only feedback would be to not charge for parking.

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ゆったりとしたスペースと安定したサービス

By

12 November 2019

チェックインは迅速でかつホテル内は清潔。また大通りに面していますがすこし奥に入ったところにあるので音も気にせず快適に過ごすことができました。近くに飲食店が多くあり10分ほど歩くと色々と食べ歩きできるのも魅力です。

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Great hotel!

By

08 November 2019

platinumelite

The hotel staff couldn't have been nicer. Great hotel!

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Ok could have been better

By

07 November 2019

platinumelite

Hotel is generally nice and good for a business event. However staff was a little slow on the draw regarding ihg membership, room key, emailing invoice, etc. Not a huge thing but the hotel is pricey so you expect these things to be done well.

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Comfortable Bed but Bathroom had fecal stench.

By

06 November 2019

platinumelite

The room was comfortable and clean. However, the toilet had a fecal stench even though it had not been used. Could be from a plumbing leak.

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great location

By

02 November 2019

great hotel and location. Very close to businesses, restaurants, and Stanford University.

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Comfortable stay in the heart of Palo Alto

By

02 November 2019

club

For a person who frequently travels to Palo Alto, and has stayed at every hotel in that area, Crowne Plaza is perhaps amongst the best option. It’s larger rooms, ample parking stands out.

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