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وفقًا لـ 678 آراء
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Ratings Breakdown

678آراء

  • 5 نجوم
    503
  • 4 نجوم
    107
  • 3 نجوم
    40
  • 2 نجوم
    14
  • 1 نجوم
    14

Clean and comfortable

By

يوليو ١٨, ٢٠٢٠

club

IHG kept up their consistency of being a great hotel option for me and my family. I can always count on them being friendly and the rooms being clean and comfortable. Especially during these strange times it’s nice to be able to count on something.

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Hotel Review

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يوليو ١٣, ٢٠٢٠

The hotel was clean and fresh. the staff was very welcoming and helpful. I had a great experience here.

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Was horrible

By

يوليو ١١, ٢٠٢٠

platinumelite

Had mold an the rooms had no ac told manager moved me rooms an still had the same issue

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Bad experience

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يوليو ٠٦, ٢٠٢٠

There were hairs in the bed along with crumbs of something. The bed linens were not changed from the last guest or it was used and then left. Also someone tried to get in the room of an old friend of the family that was staying there unaccompanied at 1:30 in the morning. If she would not have had the room door locked with the latch, someone would have gotten in. There were 5 cars in the parking lot. It was on the 3rd of July so not many travelers that close to Bush airport.

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Ver convenient location, safe and pleasant place

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يونيو ٢٤, ٢٠٢٠

Great service and cleanliness, safe place very well located

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Great stay

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يونيو ٢٠, ٢٠٢٠

it is pleasant and calm during the week. the halls are a bit dated and warm but the rooms are updated and nice and cool. The bathrooms are a bit small though. Very tight.

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Deception in booking

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يونيو ١٨, ٢٠٢٠

As a Spire member, I booked a value package on the IHG app. The package was to include hot breakfast, drink with airport schutte provided. When I arrived at check-in I was informed the restaurant / bar area was closed and the hotel was not providing airport schutte service.
Question is why was this package offered on their website ?

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ok hotel

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يونيو ١٢, ٢٠٢٠

Seems like hotel was trying to save money. Ac was set to 85 in the hallways and lobby. With the humidity it made the hallways and elevators a very musty locker smell.

Room was ok no smell, but I also dropped the ac as soon as I entered.

Upon arrival there was no cars in the parking lot. When I asked for any upgrades suites, manager scoffed and said none available.
Did not realize I was Spire

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Services not available, but not communicated

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يونيو ٠٨, ٢٠٢٠

I realize operations in the time of COVID19 are not easy. But if a hotel does not offer the services it advertises on the IHG booking site that is a problem. I chose this hotel because of airport shuttle services and Holiday Inns normally offer a room service and a decent breakfast. I only learned when I called upon arrival at the airport that shuttle services were not available. Upon arrival I was informed that the restaurant was closed. Had I known, I would have chosen a different hotel.
This was unacceptable. No apologies were offered

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Pésimo servicio

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يونيو ٠٢, ٢٠٢٠

Un servicio malo, falta de amabilidad en la atención, baño con olor desagradable. No hubo servicios de Transporte ni alimentación

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My Stay

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مايو ٢٥, ٢٠٢٠

I arrived at George Bush Airport on afternoon. There were no shuttle buses and no taxi available. I had to call a friend to get me to the hotel. The hotel was good but there were only 6 guests there because of the lock down The stay in the hotel was good

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Excellent place to stay!

By

مايو ٢٥, ٢٠٢٠

Nice, comfy, and clean. The room was beautiful and amenities were a great touch. The room was very nice and everything seemed really clean. The bed was comfortable and I had a nice stay.

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