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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
95%
Recommander cet établissement

Impression générale

4,6

en fonction de 590 avis
95%
Recommander cet établissement

Ratings Breakdown

590avis

  • 5 Étoiles
    451
  • 4 Étoiles
    98
  • 3 Étoiles
    22
  • 2 Étoiles
    10
  • 1 Étoiles
    9

Shuttle confusion

By

novembre 21, 2020

We we called the hotel, from the airport to request a shuttle, we were initially told shuttle was not avail, that day.
We would have to take a cab. When I questioned on who would pay for the cab, she put me on hold. 5 minutes later she told us Shuttle was on its way?????
Upon checking in when we inquired about return shuttle to airport the next morning, we were told shuttle was only available after 7:00am
Their website clearly states 24 hour shuttle.

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Safe and comfy

By

novembre 20, 2020

club

I stay at this particular hotel bi weekly as I live outside the city in BC and travel in to catch a flight for work, the folks here at the country hills location have gone over and above to ensure you have a great stay! They make it personal for you, I even get greeted by name when I come to the front desk. In this pandemic we are all fighting I wanted to just say thank you for also being a front line worker putting yourself first to greet your stayers with a smile and kindness. It’s much appreciated and does not go unnoticed.

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Modern hotel

By

novembre 18, 2020

club

The hotel was modern, clean and well appointed. Breakfast and/or a restaurant was not available during our stay so we had to find breakfast else where.

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Great room service

By

novembre 16, 2020

club

The food was great and enjoyed having the pool to ourselves

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Cold room with noisy fans, but they sorted it out

By

novembre 12, 2020

We arrived at the hotel late at night with our 18month daughter. When we got into the room it was very cold (16degs) and the thermostat was set to cool. We turned it the heat on and set it to 21degs. After getting ready for bed the room was still cold and the temperature only raised to 17 even with the jumbojet like noise coming out of the fan, so we had to put our daughter in our bed, snuggled up and tried to keep warm and give the heating a chance. At 2 am I woke up and the room hadn't heated at all but the jumbojet in the corner continued to blow cool air. I went downstairs and asked the staff if I was doing something wrong with the thermostat, he said not but tried to reset the breaker. It didn't work so he sorted us another room and we moved down the hall, leaving our stuff behind to collect the next morning.

The next morning we then tried to take the shuttle to the airport but was told it didn't run on a Sunday.

Overall it wasn't a terrible experience, it just seems we got unlucky with the room heating (although I was a bit surprised this hadn't be highlighted as an issue previously), and we wrongly assumed that the shuttle ran on a Sunday.

The receptionist and one of the maintenance staff did help me out with the flat battery on my car though! Thanks for that!

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Good stay

By

novembre 11, 2020

club

Nice clean and great stay. Just no food or drinks available. My coffee machine in room had no coffee or cups

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quiet newer hotel

By

novembre 11, 2020

Newer hotel close to the highway and all areas of Calgary.

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Good hotel near airport

By

novembre 08, 2020

club

Hotel is new, good location, friendly staff, awesome pool facility

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Comfortable bed and great service

By

novembre 04, 2020

I would stay again, I was just a little disappointed that I had to get coffee pods and coffee cup from the front desk in the morning

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Great airport location.

By

novembre 01, 2020

Good quality, great staff, close to airport with eating establishments and gas nearby.

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Clean and Great service

By

octobre 30, 2020

club

Large clean rooms, friendly Staff
the Restaurant food was great as well as the service

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Nice clean place

By

octobre 30, 2020

Great price the room i stayed in was Sans bathtub. Sans is French for without. Other than that it was a real humdinger

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