Rated 3.8 out of 5 by 185
Rated 5.0 out of 5.0 by Katie1990 Comfortable, convenient place to stay
I stayed here for just one night as a stop off on the way to my holiday venue. The staff were very polite and happy, the room was big and comfortable and the breakfast in the morning was great. Very good price for the service and quality provided.
August 23, 2015
Rated 4.0 out of 5.0 by RevChris101 Gluten Free communication
Orwell King size bed is not quite the same as other Holiday Inn mattresses in our view. Seemed a bit softer.
Also it seems impossible to get a message through to restaurant staff that you need Gluten Free breakfast so that one is then made to feel a nuisance.
Front desk staff and chef were excellent. And swimming at David Lloyd center was good.
August 6, 2015
Rated 5.0 out of 5.0 by carow15 ok for overnight
stayed here for a wedding.couple of issues with the room. lid of bin in bathroom not cleaned however rest of bathroom was spot less. there was a hole in net curtain also they seem to suffer with black mould around windows.over all was happy with this hotel but they do need the odd bit of maintaining seeing to.prob would stay there again if i am ever in he area again
August 5, 2015
Rated 4.0 out of 5.0 by Pachesham Good friendly service
Have stayed at this hotel previously and always satisfied.
August 4, 2015
Rated 4.0 out of 5.0 by Kent62 Attentive staff
We used the hotel for a short break to tour Suffolk. It is a great base for that being adjacent to the major trunk roads. The hotel staff were the best thing about the stay, friendly and attentive. Let down by not having the best selection of food available off the bar deli menu. Room was comfortable and quiet.
August 4, 2015
Rated 3.0 out of 5.0 by elwink shame about the food
I ordered fish & chips, which although allegedly cooked to order was only warm when it arrived, no matter I was hungry. Unfortunately, when I cut into the fish it was full of bones, the staff kindly agreed to change the order to lasagne which was in a pool of oil when it arrived. It seems there was an issue with the cheese topping.
The room and staff were good but the food was poor.
July 29, 2015
Rated 4.0 out of 5.0 by Jezza12 Comfortable bed and clean room
The hotel is ideal for an overnight business stay. The accommodation is functional and pleasant, and I certainly had a good sleep. Generally the hotel is fine, comfortable and relaxing once you're there. My one significant gripe is that booking can be a problem as I found it difficult to phone through, and a number of errors were made. I have had similar difficulties with the booking system at this hotel on other occasions.
July 29, 2015
Rated 4.0 out of 5.0 by Gr8serviceseekersuk Business Trip
This was the second time I stayed in a couple of months. The first visit was slightly better as I was given a higher grade of room. It is nice to be able to stretch the legs and sample some of the local atmosphere. I was offered the use of the local health club which if I had of known prior I might have been better prepared for.
Overall though the location of the hotel and the staff is good.
July 25, 2015