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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

3.9

based on 367 reviews
80%
Recommend This Property

Ratings Breakdown

367reviews

  • 5 Stars
    151
  • 4 Stars
    108
  • 3 Stars
    50
  • 2 Stars
    27
  • 1 Stars
    31

Operatore and the restaurant!!!!!!!

By

10 July 2017

The hotel was very nice the receptionist Mr. Ahmed ( Egyptian ) Was very helpful and the duty manager Mr. Mohammed He called us to check if we needed any thing.
The comfort ability of the room was magnificent and the house keeping cleaning was excellent the service is very fast about 2 minutes and your order is at the door.
And at the time of check in and check out the bell man was always smiling and helpful it was an excellent stay for me except 2 things :
1- The operator (Girls) has no standers and no polite way of speaking they were very lazy and doesn't love their job they hang up the phone on while I was talking they made me feel like I am too much weight on them.
2- Their is no any mix up in the breakfast same breakfast each and every day and I stayed their for 5 days and no any new addition in the buffet.

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Dont order food...

By

09 July 2017

Regret thought many complaints comes from all guests re bad / quality of food both in restaurant and room service, break-fast no refilling... but management is not improving the situation.. i dont know why... please someone answer...
guest relation manager Mr. Omer is sitting there, but no action...!!
this post should be removed..

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For Eid Get away

By

06 July 2017

club

Comfortable stay for Reasonable price. Tasty Breakfast and Silent location.

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Excellent value for money

By

04 July 2017

platinumelite

Friendly staff and excellent rooms.
Good location and guest relations always happy to assist
MR Emad at front desk is an excellent host with a broad smile

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The location near of my meating

By

28 June 2017

club

The room is good but the room service very bad and unhealpful in breakfast they let me sighn in embty bell when i make my chick out they print 300 SAR even im not eating

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Bad Experience

By

28 June 2017

Rooms are not clean and smells very bad .. Asked room service to clen the room and for 7 hours they didn't clean it .. No one to park the car .. I wouldn't recommend at all

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Great food taste

By

20 June 2017

platinumelite

acceptable price but needs more focus on cleaning service.

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Good hotel

By

20 June 2017

platinumelite

Hopeless suhoor, bad quality of food and no refills, seems like remaining food from futoor, was very disappointed

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Good experience

By

19 June 2017

The manager was very professional when we needed him.

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Excellent Guest Relations Manager

By

16 June 2017

Very helpful and attentive Guest Relations Manager, always ready to assist. Staff at the reception desk is very friendly.

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Credit card

By

12 June 2017

Please accept JCB credit card .
It is very much convenient for Japanse people.

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Good hotel

By

07 June 2017

Will come back and recommend to everyone. Nice environment for recovery after business activities.

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