 Guest Reviews
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97%
Recommend This Property
Overall Experience 4.6
97%
Recommend This Property
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Open Gallery
Excellent Hotel
ByAdel
09 May 2022
My stay in the hotel was just perfect. Excellent hotel, luxurious settings, great room, and wonderful staff. The location was amazing and the free parking in the heart of Vancouver was a gift from heaven. Everything in the 1 bedroom apartment was tailored to the comfort of the guest, and the coffee machine made sure that I had all my supply of coffee and tea. But the best part of my stay was the understanding and hospitality of Ms Charmaine Elam, the hotel manager. She did everything possible to make the the guests feel welcome and at home. When I even requested a late check out, she was there to resolve all issues and ensure the comfort of the guests. In really congratulate IHG for having a manager like her. I strongly recommend this hotel!
Comfortable bed and good location
ByGramma Weeze
03 May 2022
This is our first choice of where to stay when visiting family in Burnaby. It’s an attractive property with very comfortable beds. It’s clean and quiet. There is a nice swimming pool.
Great Stay
ByRazz
17 December 2021
Great location for a business or vacation with excellent staff and rooms. Overall a great place to stay
Good stay
ByRWheel
15 December 2021
Convenient location. Great service. Always a pleasure to stay.
Dec. 11
ByBeth
14 December 2021
We have our wedding at the Ballroom hall. Excellent food, good service. Nice staff. On the other hand, the staff at the hotel suites reception were rude. Bed were comfortable and rooms were clean.
Waterfall dreams
ByLuver_Lyps
13 December 2021
Staying at this hotel was a good experience, the swimming pool and hot tub were good, a large exercise room and laundry! I thought it would be noisy as it is so close to the intersection but get a room on the back near the waterfall feature and you can fall asleep pretending you are in the forest. If it were not so expensive per night I would go here more often just for fun.
Comfortable bed and quiet room
Bygirlzgarage
08 December 2021
Was a quick visit
We wanted to be in the city as there was a snow storm coming and my husband had eye surgery the next morning
Review
ByMark
06 December 2021
Sheet material and pillows quality were no the best
very nice
ByJonW
02 December 2021
great location and room, very roomy and clean - only thing is kitchenette could be better and shower have a better head
Another good stay
ByPatty
02 December 2021
Love this holiday inn they take great care of their guests i:) the parking is easy restaurant is good the pool is clean and well kept ! We will be back again
Outdated and one bad apple
ByDHLO
30 November 2021
Air Con / Heater is so noisy. At times, it’s so loud that it woke my family up in the night.
The bad apple that I am referring to is a male staff who was taking care of the front reception area on the Nov 27 morning. He was not only rude but unprofessional when I ask for a dental kit. All other female staff were decent.
Handy location
BySue60
29 November 2021
Will certainly be back. Our son lives close by but does not have a guest room, so we always stay at the Holiday Inn due to it's reputation, close proximity and quality of room