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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 646 reviews
84%
Recommend This Property

Ratings Breakdown

646reviews

  • 5 Stars
    296
  • 4 Stars
    194
  • 3 Stars
    90
  • 2 Stars
    38
  • 1 Stars
    28

Leisure Stay, driving break around Gateshead and Newcastle

By

28 May 2017

Great location, friendly and obliging staff. Good value breakfast. Rooms are on the small side but well equipped.

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A place to unwind away from home after work

By

28 May 2017

club

This is a good hotel, I got a good rate and was well looked after and enjoyed my stay. The staff were professional and friendly and I will certainly stay there again the very next time I am working in that area. I would also look to stay there on any recreational visits to the North East.

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Love Holiday Inn Washington UK

By

23 May 2017

club

A great experience staying here. Room, facilities, food all perfect, all enhanced by a friendly and efficient staff. Thank you. Will defiinitely be visiting again.

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Decnet Stay

By

23 May 2017

club

Very helpful staff and good clean hotel.
A little too far from the centre of Newcastle, but could be reached by Taxi and buses.

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Staff was pleasant and helpful

By

23 May 2017

club

I asked the front desk man for castle recommendations for surrounding area. He printed out several pages with information and options.

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Great hotel

By

22 May 2017

club

One of the best Holiday Inn hotels I have stayed in . Excellent staff ,great room service . A freshly cooked breakfast bar with everything for a full English . Shame the mattress was to soft and lumpy but I coped

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Holiday inn

By

22 May 2017

club

Good stay overall, would recommend to friends and family. Over all location was accessible, staff were friendly, food both at night and in the morning was good and the rooms were clean with iron and iron board already in the room which isn't the case for all hotels. Parking was very easy and located on site which again made my stay more comfortable.

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Excellent customer service.

By

20 May 2017

club

Room small but nicely refurbished and comfortable. Restaurant staff very friendly and helpful at Dinner and at Breakfast. Meals were first class and well presented. Reception Manager, Don, professional, friendly and a credit Holiday Inn.

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Friendly staff and good service

By

20 May 2017

club

The hotel was clean and well appointed with friendly staff. The room was not knocked about and had obviously been refurbished. The only thing i found was the menu for dinner was rather limited especially if you did not want burgers but the breakfast was excellent.

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Food

By

20 May 2017

club

Hotel is fine. It is a little track to the reception though. Food and breakfast is very expensive and I have never eaten here yet.

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G Milne May 17 visit

By

19 May 2017

Overall a good value hotel with very easy access to the Motorway system. Great staff and service all round. Would definitely stay again when back in the area.

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Holiday Inn Washington

By

18 May 2017

Very local to my place of work, i stay here regularly and generally speaking its always been a good experience.

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