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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
100%
Recommend This Property

Overall Experience

4.5

based on 6 reviews
100%
Recommend This Property

Ratings Breakdown

6reviews

  • 5 Stars
    4
  • 4 Stars
    1
  • 3 Stars
    1
  • 2 Stars
  • 1 Stars

Nice stay.

By

17 August 2021

club

Stayed when just opened, of course there were teething issues but they were sorted and we enjoyed ourselves whilst staying here. Will come back if we are in the area again.

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Great rooms

By

15 August 2021

Very clean rooms with great customer service, highly recommended.

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Bed for a night

By

10 August 2021

club

We were getting my parents moved in to their new home

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Excellent

By

06 August 2021

We decided to stay here at the last minute. We are locals and with all the COVID lockdowns happening we took the opportunity to test the hotel out so we could inform any relatives coming to the area. We also had breakfast with our daughter and her husband for her birthday.
I was called by reception before we arrived to inform me of the check-in process which is a little different, but still easy. The reason for the call was to inform us to enter the carpark and go to Level 3 and park in the GREEN area. This area is reserved for Hotel Patrons. After parking the car, proceed to Level 8 to reception. After having followed the instructions, we found the whole process very easy.
Stephanie at reception was very friendly and helpful ensuring that all our questions were answered before being directed to our room. The room, although simple, was very nice, clean and tastefully decorated. Not a huge room, but a good size for you to stretch out a little. We had a room on Level 11 and it was facing the town of Werribee and being a local it was excellent to see the town from that position as it put everything in place as we had never seen it like that before.
After a pleasant night’s sleep, we had breakfast with our daughter and her husband in The Rosana Restaurant. Very nice meal with a nice lookout towards the city of Melbourne. Food was excellent and the staff were very friendly and helpful, especially Michelle. Even gave us a little extra for our daughter’s birthday in the form of a cheesecake slice with a candle decorated with Happy Birthday in chocolate, bought out by the chef, even sang Happy Birthday. A very nice touch and very unexpected.
All in all, an excellent experience and something that the area needed badly. We will have to go back and try the restaurant for an evening meal and we will definitely be recommending it to anyone who comes to stay.

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Opening night

By

04 August 2021

club

We booked in on opening night and really enjoyed our stay here. Would have been even better if there was some sort of celebration or announcement from management, regarding the hotel opening that night - but that was ok!
Friendly staff who will go out of their way for you / great food

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Comfortable stay in every way.

By

03 August 2021

We enjoyed our weekend at this very comfortable hotel. All the staff made us feel very welcome.
We will definitely stay here again..

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