Rated 4.3 out of 5 by 398
Rated 5.0 out of 5.0 by lakersgirl Great Hotel
In March I stayed at the Holiday Inn and enjoyed my stay so much that I decided to book again when I came to Windsor In early June.
It is a very nice hotel the rooms are clean and the bed isso comfortable.
I almost felt like I was in my own bed at home.
Two nice queen bed with a modern flat screen and high speed internet .Lovely weekend to just relax after coming from my event.
Although it was a very busy weekend at the hotel. the noise level was very normal. I had a great night sleep.
This will always be my first choice to stay whenever I visit Windsor.
June 24, 2015
Rated 5.0 out of 5.0 by toph72 comfy bed
The front staff was excellent, the room was clean and pleasant with nice bed and pillows.
The restaurant food was good with friendly staff and good food and cold beer.
June 23, 2015
Rated 4.0 out of 5.0 by khjdbs Comfortable and Reasonable
I must remark that the check-in staff on Monday, June 15th (after 7pm) was more than helpful and accommodating! The young woman who checked me in provided added benefit and offerings associated with my reservation and attendance at event being held at the hotel (without prompting) - Excellent Customer Service!
The daytime staff (9am to 5pm) on June 16 and 18 were a bit curt: when approching them with a request or concern (lack of room service or room key no longer working); their immediate reply to the customer was to accuse them "wrong doing" (placing a DND sign on the door or placing the key next ot cell phone). Having worked for years in customer service; this response is unacceptable, insulting and uncalled for.
Otherwise, the hotel met or exceeded my expectations.
June 22, 2015
Rated 5.0 out of 5.0 by traveler6446 Holiday Inn Windsor
Stayed here for two nights and it was very clean and comfortable. Internet was reliable and quick.
It was quite warm and humid outside... the lobby and rooms were nicely air conditioned. The hallways were not air conditioned so there was a stark contrast when moving about the hotel. I'm not certain if there was a malfunction or if it's like that all the time but it was a bit strange. Otherwise it was a great stay.
June 21, 2015
Rated 4.0 out of 5.0 by rkmurray TV converters
The television converts are ieither of very poor quality, iare aging or have poor battery power. This is true of this property generally because I stay here not infrequently
June 20, 2015
Rated 4.0 out of 5.0 by BR80 great location for access to USA
June 20, 2015
Rated 5.0 out of 5.0 by rbratt Great Service As Always
We had three rooms booked for the Watchtower Convention from June 11-14. We arrived a little early and not all three rooms were ready. The front desk clerk was very helpful. Since one of our rooms were ready, she allowed us to stay there until the other two rooms were cleaned. I have stayed at this hotel many times for business and also previous conventions and the service has always been exceptional.
Thank everybody on the staff for their commitment to your customers.
June 19, 2015
Rated 5.0 out of 5.0 by 3ofUs! An absolutely wonderful weekend!
We recently stayed at the Holiday Inn in Windsor and had an amazing stay. We were part of a large group booking, but we were pleasantly surprised that we were given a king suite on the second floor. The room was wonderful and our toddler loved having the extra room to move around! It was super clean and it was actually really nice to be located right next to the stairs so that we could avoid elevator traffic each day. (One small thing-the stairwells could use a little attention as they are needing a paint job and a clean)
The staff was the best that I have ever experienced even in more upscale hotels. They were extremely efficient and friendly and patient. We especially appreciated all of the assistance from the young man that was in training at the front desk (Mark I think his name was?) Can't wait to stay at this hotel next year for our event!
June 19, 2015