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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
93%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 1127 お客様レビュー
93%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1127お客様レビュー

  • 5 スター
    759
  • 4 スター
    254
  • 3 スター
    63
  • 2 スター
    29
  • 1 スター
    22

Road trip

By

10月 22, 2020

Nice hotel in Rock Springs. Second time I have been here
Comfortable room and bed.Old Chicago connected to it good drinks and food.Would recommend this place.

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Ok

By

10月 20, 2020

Good venue. Located midway between home and destination. Met our needs quite nicely.

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Better options closeby (pet travelers)

By

10月 18, 2020

platinumelite

Very disappointed! I travel a lot and have stayed at IHGs across the nation. Usually great experiences. When we checked in the desk person wasn't very friendly. We were traveling with our senior dog and I asked for a 1st floor room or something accessible to take her outside. She gave us a 4th floor room, as far away as you can get from the elevators. When I asked for a more accessible room she said, "you're by the stairs and that's all we have". Needless to say the room looked like the floor hadn't been swept, vac'd or mopped in a long time. The bathroom had dust and debris in the corners, the tub had a dirty line on the bottom that we had to rinse down, no slip protectors in the shower, and there were piece of food or something sticky on several spots of the bathroom floor and carpet. YUCK! There is a beautiful Hampton close by that would have been a much better choice!

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Comfortable bed and great service

By

10月 18, 2020

Nice open lobby area at check in. Staff was friendly and helpful. The room was good size and very nice. Very comfortable bed. It was quiet which allowed me to get a good night sleep.

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Clean and comfortable

By

10月 16, 2020

The staff was very friendly and helpful upon arrival, they displayed very positive attitudes despite being in the middle of a pandemic. The room was clean and very comfortable, I did not use the dining services since I had to get back on the road before they opened. Looking forward to staying there again.

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convenient location

By

10月 11, 2020

clean, quiet and convenient location, close to dining establishments and shopping

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Great Staff

By

10月 09, 2020

Excellent stay! Even with the remodel going on there were no issues.

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Comfortable, clean room

By

10月 09, 2020

We stayed at the Holiday Inn in Rock Springs this past Friday night, and checked out on Saturday morning. The front desk staff was exceptional, and the room was very clean and comfortable. our only complaint was that the housekeeper knocked on our door about 8:30 on Saturday morning to see if we had checked out so that she could clean the room. We were just getting up. For Saturday morning, and check out time not being until 11 a.m., 8:30 seems very early to be knocking on guests ' doors. Other than that, our stay was great.

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Excellent attached restaurant

By

10月 09, 2020

club

We had dinner at the attached restaurant,. The food was excellent and our waitress was so helpful and pleasant. We would be happy to eat at this restaurant again even if we were not staying overnight.

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Good hotel

By

10月 07, 2020

Good customer service, cleanliness and comfortable beds.

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Comfortable beds friendly staff

By

10月 05, 2020

club

Overall good experience. Unable to swim because of limitations on guests due to covid. So that was a bummer but otherwise good.

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Rock springs

By

9月 30, 2020

club

Little on the cashy side compared to other local hotels and no breakfast offered even during the covid crisis. No water bottle or points offered at check in like in past.

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